Just imagine yourself in this scenario: You wake up early in the morning, put on your comfy shoes, plug in your headphones, play that motivational track, start exercising and lock your phone. The moment your cell phone’s screen gets locked, the playback stops immediately for no apparent reason.
Well, it is annoying, isn’t it?
Yeah, we understand your pain. And therefore, today we have come up with this simple guide. Here are some simple and reliable solutions to fix ‘Wynk Music Stops When Phone is Locked’ issue.
Update: Airtel announced in August 2024 that it is shutting down the app and moving its users to Apple Music. If you still have the app, the fixes below work for it. They also work for other music apps that stop playing when the screen locks.
But, before directly jumping to the solutions, let’s understand this issue more clearly with the help of a real-time user query so that you can relate your current scenario easily:
“I use Wynk Music to listen to my favorite music and podcasts but, nowadays this app is acting quite weird for me. While listening to music, if I’m locking the screen to put the phone aside, the music stops within a minute. As soon as I touch the display and release the lock screen, the music goes back on and the next minute it stops again. Is this a software problem? How can I get rid of this?”
Several Wynk Music users are reporting issues like this and if you face this playback pause problem, it is time to fix it.
10 Simple Ways to Prevent Wynk Music from Stopping When Phone Is Locked
These solutions are for Android phones that support Wynk Music. Menu names can differ by brand and Android version.
Solution 1: Set Performance
Open Device Settings ⚙️ >> Advanced Settings >> 🔋 Battery Manager >> Power plan > set to Performance
Solution 2: Background Activity Setting
Open Device Settings ⚙️ >> Apps >> Wynk Music >> 🔋 Battery >> Allow background activity. Playback should continue.
Solution 3: Battery Consumption
Open Device Settings ⚙️. Search for “special access” and select Optimize 🔋 Battery consumption >> Show all apps >> Deactivate Wynk Music, then enable it again.
Solution 4: Software Update
Plug your device into the power source and from the device’s home screen, tap Settings ⚙️ >> General >> Software Update. If there is an update, download and install it. Right after this, restart your device.
Solution 5: Data Usage Setting
Open Settings ⚙️ >> 🌐 Network & Internet >> Data Usage >> Data Saver >> Turn off Data Saver
This lets the Wynk Music app use data and resume playback.
Solution 6: Battery Optimization
Open Device Settings ⚙️>> 🔋 Battery >> 🔋 Battery Optimization >> Wynk Music >> Don’t optimize.
Solution 7: Cleaning Apps
There are times when cleaning apps prevent apps from functioning properly due to some security reasons. So, you can uninstall your cleaning apps and run Wynk Music smoothly.
Solution 8: Create Playlist
Create a new playlist in the Wynk Music app, clear the current queue and play the new playlist.
Solution 9: Sleep Timer Setting
If the Sleep Timer is on in the Wynk Music app, it will stop the music automatically after a while. To disable this, open Wynk Music app >> click My Account >> ⏰ Sleep Timer >> Disable it.
Solution 10: Clear Cache
Open Device Settings ⚙️ >> Apps >> App info >> Wynk Music >> Storage & Cache >> Clear Cache.
If none of these methods work for you, the last option to fix the Wynk Music stops when the phone is locked issue is to uninstall and reinstall the Wynk Music app.
PS: If you use Wynk in a web browser, close the tab and the entire window. Restart your computer and open Wynk Music again to get music without any interruptions.
Enjoy!
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