Privacy Policy

SysTools Software is committed to protecting your privacy so we maintain the privacy of the information you share with us. We will only collect your personal information for defined purposes and we will not sell, distribute, or rent information about you and your purchase at www.systoolsgroup.com to a third party or any other bodies. We do not distribute or share your personal information beyond what is strictly necessary to fulfil our obligations to you. We will use the information you share only for the purposes of improving your use of our website with your permission, sending you information about our products and services. SysTools Software Pvt. Ltd will not sell your personal information in any manner whatsoever. We adhere to what we say in this Privacy Policy.

Please go though our privacy policy once to have a complete idea of what information is collected by us, for which purpose we use it and how we keep your data safe with us. While accessing or going through our website, you completely agree to the Privacy Policy. This policy may keeps on changing from time to time. In case of any other query or further clarification, you can contact us to [email protected]

Note: After being authorized, SysTools software accesses the data stored in your cloud drive (like Google Drive, Google Apps, Gmail, etc.). In addition, the software does not save your data. All actions performed on data depends on the API interface provided by the cloud disk. Hence, SysTools works as a bridge between the different cloud storage.

Personal Information Collected

SysTools Software will not collect personal information without your consent. You can browse our website without revealing any personal information. While placing an order on our website you need to Login at our support centre thus through this process we receive your contact information. We require you to submit your name and email address to respond to your inquiry for the specific software solutions, icon purchasing and support. All personal information collected will be stored securely using network firewalls and access control procedures removing chances of any unauthorized access. Your information will be treated with utmost confidentiality.

Collection and Use of Information

SysTools collects your Personal Information like your name, address, contact number through our website if you voluntarily provide it to us. Furthermore, when you visit to use our site, we collect certain information about your visit. For example, your Operating System, browsing actions (usage patterns and transmitted data), the Internet service provider (ISP), IP address, sender / exit pages, hardware type, remote workstations, servers and devices, performance, and software information like applications, mailboxes, web browsers, network bandwidth, etc.

This automatically saved information is statistical data and we use it for internal purposes like enhancing the end-user experience to our site.and others.

1. Order Shopping

The personal information like email, contact address and other details will be collected while placing the online order and this is used to ship your order and confirm your order placement. To seek any further clarification on the order or a related correspondence we may use the same information you provide us.

2. Survey & Contest

If any survey or contest is conducted by SysTools Software then we may request you share your personal opinion. Contact information that include email ID, name, and shipping address also will be asked to notify the contest winners and award prizes. All the information collected will be processed only with your prior concern.

3. Cookies

We retain information about you so as to prevent you from re-entering the information every time you view the web page. Also, IP address of users are fetched while downloading trial version of the software for which, we make use of third party analytics tools to understand user behaviour in different locations. We analyze the total number of visitors to the Website and the traffic which helps us to keep track of the efficiency of our service & software across worldwide. We do not disclose any personal user information without prior consent. Please do not forget to read and our Privacy Policy & Cookies Policy before downloading software.

4.Technical Support Team

To respond to the query you place in front of the support team we use the personal information you shared. Email address provided by you will be the medium for us to communicate with you or respond to your purchase formalities and queries.

5. Security

SysTools Software makes use of the best practices to ensure that your online transactions are safe and your personal credit information is stored securely. However SysTools Software will not be held responsible for any breach of security.

6. Use of Google API Scopes

SysTools make use of following scopes in order to migrate end users data from source to destination.

API Name Scope Description
Google Drive API https://www.googleapis.com/auth/drive
  • This scope allows the application to see, edit, create and delete of Google Drive files.
  • The application is accessing users Google Drive in case of storing attachment and temp data about the migration process.
Google Directory API https://www.googleapis.com/auth/admin.directory.user
  • In the case of migrating by admin users, it requires to fetch the end-users email address.
  • The application users this scope to get the users email addresses.
Google Contact API https://www.googleapis.com/auth/contacts
  • This scope will access end-users contacts. Its need to be accessed as source contact items need to migrate to destination.
Gmail API https://mail.google.com/
  • This scope will access end-users emails. Its need to be accessed as source emails items need to migrate to destination.

Information We Share

Sharing and Disclosure of Information

We may share your personal details with our subsidiaries, who require such details to support our permitted use of personal details. We can disclose your personal information in many other cases also. For example, for any court order, law or legal process, respond to any government, regulatory request, to enforce or apply our terms of use. In addition, it can be used for billing and collection purposes also and when it is necessary or appropriate to disclose information to protect rights, property, or safety of customer. In this, the information is shared with other companies and organization for fraud protection and credit risk reduction purposes.

Apart from above provided information, SysTools does not sell, rent, or disclose your personal identifiable details to third parties.

We do not share or disclose your personal information to third parties. Only the necessary legal requirements or to help our clients protect against fraud and minimizing credit tasks are mitigating circumstances under which we would share the personal information. We may share this information:

  • With all the Vendors, consultants, and other service providers who need to access this information to proceed with the services on our behalf. These third parties are contractually bound to keep your personal information confidential and safe. Moreover, they will not misuse it and use it for any other purpose rather than providing you better services.
  • In case if you are residing in an authority where we are working as a service provider to some third-party consultant, enterprise customer, or reseller, who delivers a customer-branded version of the service, then we may share your personal information with that reseller or service provider in connection to boost the performance of our services.
  • If you join us at any of the interactive service areas like Contests, Chat Rooms, Polls, Blogs, Bulletin Boards, Quizzes, etc., then the information provided by you will be shown publicly.
  • To conduct aggregate studies for promotional, sales, software, and business planning and development purposes.
  • Commercial transfers. In connection with a company’s sale, a part of it, or a certain set of actions or assets, a business merger, integration, or other corporate change, those that fall out in the course of any due diligence procedure.
  • In response to a request for some kind of information and if we trust disclosure is in accordance with or if the information is necessary for any applicable law, the legal procedure by law enforcement, or any other public security authorities.

Non-Personally Identifiable Information: Only non-personally identifiable information like exit pages, number of clicks, platform types, URL’s, etc., with third parties. It is just to make them understand how to use our services.

Other Websites Linked to SysTools

If you disclose your personal information to any other website linked to SysTools, our Privacy Policy is no longer effective. All your actions at any other website liked to our website are subjected to the terms and policies of that website. Hence, you must review terms and policies of that website before sharing your personal details.

How We Protect User Information

To ensure security and reliability of your data, we use technical, physical, and managerial safeguards. However, the transmission of information over the internet is not secure completely. Even after implementing adequate security measures, we cannot guarantee the security of information transmitted by you to our website. Any type of personal information transmission is at your own risk. We are not responsible for escape of any privacy settings or security measures contained on the website. In addition, we cannot make sure that information transferred to us is not modified, accessed, disclosed, or deleted in the case of security breach. If your personal details are compromised by a security breach, we will notify in the way required by applicable law.

EU-US Privacy Shield Framework

In compliance with the provisions of the EU-US Privacy Shield Principles, SysTools certifies that it adheres to all the Privacy Shield Principles of Choice, Notification, Security, Data Integrity, Enforcement and Liability, access and compliance of the personal information submitted by our clients from the European Union, the United Kingdom, and Switzerland. Moreover, we may process the personal information that our clients provide in relation to people in the EU via other compliance mechanisms, including data processing contracts based on the EU Model Contractual Clauses.

By using our Website, clients consent to the information collection, retention, transfer, and processing it outside the country of residence. When we directly collect sensitive EEA, UK or Switzerland Data, we take all the safety measures to ensure that your sensitive information is treated securely and in line with this Privacy Policy. In case of any kind of dispute against any statement written in this privacy policy, the principal requirements shall regulate to EU Data only. In order to get more information about the Privacy Shield, check out the US Department of Commerce's Privacy Shield List at https://www.privacyshield.gov

Children's Privacy

Our Website is not directed at or targeted to children. In case if you haven’t reached the majority age or the age limit to under legal binding agreements in your country, then you may not proceed to this Website unless required parental consent has been attained. We do not intentionally or unintentionally collect personal information about children. And if you think, we have received any personal information from someone who is protected under child protection laws without parental consent, please notify us. We assure you to take all the necessary steps to securely remove that information as soon as possible. For any further query related to children’s privacy, you can contact us at [email protected]

Changes Applied to This Policy

We may review this Privacy Policy statement at any time and reserves all the rights to post any revisions at our sole discretion. If you continue to use the services even after the implementation of such changes, you agree to the terms and policies of the revised Privacy Policy.

Kindly visit this page periodically to check for changes.