Privacy Policy

SysTools Software Private Limited, its subsidiaries and affiliates is the author and publisher of the internet resources www.systoolsgroup.com, and any other domains created from time to time, hereinafter referred to as ‘Company’, ‘we’, ‘us’ or ‘our’ is committed to respecting your privacy and choices (together with the Websites, Domains are referred to as the “Services”). The statement highlights our privacy practices regarding Personal Information that we collect and store through the Websites, the Personal Information that you provide us while interacting with us on our Websites, and the Personal Information while using or accessing the Services.

I. Collection of Personal Data and its Processing

I.1 Personal Information that we process

For the purposes of this Privacy Notice, ‘Personal Information’ or ‘Personal Data’ is any data that relates to an individual who may be identified from that data, or from a combination of a set of data, and other information which is in possession of the Company.

In general, you may browse our or use or access the Services without providing any Personal Information about yourself. However, we collect certain information such as:

  • Personal Data that you provide via our Services, including information you provide through any associated forms e.g., name, email address, bank details, sex, demographic data, date of birth, pin code, designation, and company, or data regarding your usage of the Services;
  • Information about your computer and about your visits to and use of the Services, such as your Internet Protocol (IP) address, demographics, mobile’s operating system, your computer’s operating system, and browser type and information collected via cookies;
  • Cookie related details are provided in the ‘Use of Cookies’ section below.

I.2 Use of your Personal Data

We use your Personal Data for the following purposes:

  • To provide better usability, troubleshooting, and Website maintenance;
  • To understand which parts of this Website are visited and how frequently;
  • To provide access to desirable content based on your preferences;
  • To provide you desirable services;
  • To process job applications (more details about which are available on corresponding portals of this website);
  • To provide information and services as requested by you;
  • To assess queries, requirements, and process requests for Software Platforms, and Services;
  • To perform client communication, service, billing, and administration;
  • To conduct data analysis;
  • To maintain leads;
  • To run marketing or promotional campaigns;
  • To create brand awareness;
  • To provide better Services and generate demand;
  • To market products and services based on legitimate business interest under the applicable law; and
  • To conduct processing necessary to fulfill other contractual obligations for the individual.

I.3 Legal basis for processing Personal Data

We process your Personal Data when it is in the legitimate interests of the Company in connection with marketing, sales, and promotion of Services that we provide, or which are procured using our Services and to improve and enhance the range of those Services. We process your Personal Data in the following circumstances:

  • Communication : We may use your Personal Data to administer and provide services you request or have expressed an interest in, to communicate with you in case of customer support, process transactions, for sending newsletters, updates, and promotional materials, or seek your opinion and feedback and personalize and/or tailor any communications that we may send you.
  • Advertising : We may use your Personal Data to carry out advertising and market research based on behavioural metrics, geo-location data, demographic data, and marketing preferences we capture. We may permit certain third-party companies to help us tailor advertising based on use.
  • Activity Tracking : We may use your Personal Data to track your activity in relation to Services, or on our digital platforms and personalize and improve your experience. This can be used to create an individual profile for you so that we can understand and respect your preferences or for profiling purposes to enable us to personalize and/or tailor any marketing communications that you may consent to receive from us.
  • Optimization : We may use your Personal Data to operate, improve and maintain the Services, to prevent fraud and abuse.
  • Data Sharing : We may use and share your Personal Data with third parties with whom we have contractual relationships.

II. Disclosure of Personal Data, Data Recipients and Transfer

The Company does not share your Personal Data with third parties for marketing purposes without seeking your prior permission.

We share your Personal Data within:

  • The Company;
  • Business partners;
  • Service vendors;
  • Authorized third-party agents; or
  • Contractors

The following applies only where the data controller processing your Personal Data is domiciled in the European Economic Area (“EEA”).

We transfer Personal Data to countries outside the EEA to third parties, including to countries which have different data protection standards to those which apply in the EEA. Where service providers process your Personal Data in countries deemed adequate by the European Commission, we rely on the European Commission’s decision to protect your Personal Data.

For transfers to Company group companies and service providers outside the EEA, we use standard contractual clauses or rely on controller-processor contracts entered in to with the service providers.

III. Use of Cookies:

This explains what cookies are, the different types of cookies, how we use them and most importantly how to control your cookies. By continuing to use our Services, you are agreeing to the use of cookies and similar technologies for the purposes described here.

Our Services use cookies to improve your online experience. “Cookies” are small pieces of information sent by an organization to your computer and stored on your hard drive to allow the Websites to recognize you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use Cookies to store your country preference. This helps us improve our Services and deliver a more personalized service.

We use both session cookies and persistent cookies. A session cookie is only stored on your device during a single visit to the Site (“browser session”) and is deleted when you close your browser to end the session. We use session cookies to make it easier for you to navigate our Services.

A persistent cookie remains on your hard drive for an extended period. We use persistent cookies to remember you, so you don’t have to log in every time you use our Services. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our Services.

Our Services gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp. This information is used to administer and improve performance, diagnose server problems, and to help ensure the security of our Services.

Our Services include social media features, such as the Facebook Like button and widgets, such as a “Share” button. These features may collect information such as your IP address, which page you are visiting on our Services and may set a cookie to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our websites. Your interactions with these features are governed by the privacy policy of the company providing it.

HOW TO OPT-OUT

We suggest you accept all cookies from our Websites, or Services to get all the benefits outlined above.

You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. Unless you have adjusted your browser settings, our system will issue cookies as soon as you visit our Websites, or Services.

If you reject cookies, you may still use our Services, but your ability to use some areas of our Services, such as contests or surveys, will be limited.

IV. Access, Correction, Objection of your Personal Data:

Subject to the local legal requirements, you have the right to access, correct, delete or transfer your Personal Data that we hold, including your profile and preferences. You also have the right to object to certain processing and, where we have asked for your consent to process your Personal Data, to withdraw this consent. Where we process your Personal Data because we have a legitimate interest in doing so (as explained above), you also have a right to object to this. These rights may be limited in some situations – for example, where we can demonstrate that we have a legal requirement to process your Personal Data. Specifically, in certain circumstances, you have the following Personal Data protection rights:

  • The right to be informed. As a data controller, we are obliged to provide clear and transparent information about our data processing activities. This is provided by this Privacy Notice and any related communications we may send you.
  • The right to access, update or to delete the Personal Information.
  • The right to be forgotten. Where no overriding legal basis or legitimate reason continues to exist for processing Personal Data, you may request that we delete the Personal Data. This includes Personal Data that may have been unlawfully processed. We will take all reasonable steps to ensure erasure.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data including where processing involves automated decision-making.
  • The right of restriction. You can also ask us to delete or restrict how we use your Personal Information, but this right is determined by applicable law and may impact your access to some of our services.
  • The right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where we relied on your consent to process your Personal Data.

Please note that we may ask you to verify your identity before responding to such requests. You can assert your rights in the corresponding sections by contacting us at [email protected].

V. Security of your Personal Data

The Company intends to protect your Personal Data and to maintain its accuracy, and we implement reasonable administrative, physical security, and technical controls in order to safeguard your Personal Data from unauthorised access, use and disclosure.

VI. Retention of your Personal Data

Personal Data will not be retained for a period more than necessary to fulfil the purposes outlined in this Privacy Notice, unless a longer retention period is required by law or for directly related legitimate business purposes.

VII. Partner Websites

The Company provides links to third-party websites and services. However, the Company is not responsible for the privacy statements, practices, or the contents of such third-party websites.

VIII. How to Contact us

If you have any questions regarding our privacy practices or this Privacy Notice, please contact us at [email protected].

Alternately you can write to us at:

Nimisha Ramesh
Vice President, SysTools Software Private Limited
528, City Centre, Sector-12, Dwarka
New Delhi - 110075
India

IX. Updates to this Privacy Notice

The Company may change the data privacy practices and update this Privacy Notice as and when the need arises, and the same will be made available on the Websites, or Services.