Microsoft Excel has Encountered a Problem and Needs to Close : Resolved

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Written By Ashwani Tiwari
Anuraag Singh
Approved By Anuraag Singh
Published On August 3rd, 2022
Reading Time 4 Minutes Reading

Are you being troubled by “Microsoft Excel has encountered a problem and needs to close” error? Do you want to use your Excel files without any issue? Then read this post to know how to resolve “Microsoft Excel has encountered a problem…”

Since MS Excel files often contain confidential data, inaccessibility to these files causes greater inconvenience to the users. When there is some problem with the Excel application or Excel files, the files cannot be opened. At the same time, users encounter various error messages that describe the problem in brief. One such message is “Microsoft Excel has encountered a problem and needs to close.”

This basically means that the Excel application is closing down without opening the designated Excel spreadsheet. To help users out of this situation, we have combined some major solutions to this error in this post. Also, we will take the users through the causes of the error.

Why MS Excel has Encountered a Problem Error Occur?

If MS Excel users are having some problem that forces Excel to close down, various reasons can be responsible. Some of the main causes are:
1. Corrupt Excel File: If you are trying to open corrupt excel files or an XLSX file with internal issues, the file may not open and show this error message instead.
2. Improper Saving: When Excel files are not saved properly, this issue can occur the next time you open that file.
3. Version Incompatibility: If the MS Excel software version does not support the Excel file version, then the file will not open and the error will pop-up.
4. Troubled Excel Installation: Sometimes, the faulty MS Office/ MS Excel installation can also be responsible for the appearance of this message.

Troubleshoot Microsoft Excel has Encountered a Problem 2010… Error

The reasons we have explained in the earlier section are more or less responsible for this problem. To get rid of this issue, these methods can be implemented.

Use Diagnose Feature for MS Excel 2007

Utilizing the native feature of Detect and Repair offered by MS Office, this issue can be resolved. This process may require the installer CD, so keep it handy before proceeding with this method.

  • Open MS Excel and click on Office ribbon.
  • Click on Excel Options.
Excel Options
  • Click on Diagnose for “run Microsoft Office Diagnostics.”
Run Microsoft Office Diagnostics
  • Click on continue button and proceed as per the instructions that appear next

Note: This feature has been discontinued from MS Office 2010. Instead, users of Excel 2010 and higher versions can go to the Control Panel and repair the MS Office installation.

Use Trust Center Settings to Disable Macros

If you suspect that Excel cannot manage the files due to Macros, you can try disabling the Macros by visiting the Trust Center.

  • Open Excel and click on File>> Options>> Trust Center.
Trust Center
  • Select Trust Center Settings and choose Macro Settings.
Macro Settings
  • Enable the radio button of Disable all macros with notification option.
  • Click on OK. Now check if the problem persists or not.

Also Try: Apart from these manual solutions, users can also reinstall MS Office program on the system and check if the Excel program supports the XLSX file version.

Use Excel Recovery Tool to Fix Corruption

If the issue lies in the workbook files and the corruption is causing this error to occur, users can use Excel Recovery Software. This application is capable of removing all types of corruption from the spreadsheets and turn those into healthy files again. The supported MS Excel versions by this application are 2007 and all above versions including the latest 2017.

If the issue lies in the workbook files and the corruption is causing this error to occur.This application is capable of removing all types of corruption from the spreadsheets and turn those into healthy files again. The supported MS Excel versions by this application are 2007 and all above versions including the latest 2017.

  1. Launch the tool and add problematic Excel files in it.
  2. Remove all corruptions from the spreadsheet files.
  3. Preview if the files have all its data and components.
  4. Save the files and open in Microsoft Excel effortlessly.

Final Words

Only the people who faced Microsoft Excel has encountered a problem and needs to close error can understand how annoying it can be. If you are also facing this problem, follow the methods mentioned in this post. For severely corrupt Excel files, Excel Recovery application is the ideal solution. This tool has been found to have more success than the native methods in removing this Excel error.

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By Ashwani Tiwari

Being a Chief Technical Analyst, I am aware of the technicalities faced by the user while working with multiple technologies. So, through my blogs and articles, I love to help all the users who face various challenges while dealing with technology.