Zoom and Microsoft Teams are the most popular tools for collaboration. Where businesses conduct video conferencing, messaging, webinars, etc., most users prefer Teams as it is integrated with Microsoft 365. That is why many users are switching from Zoom to the Teams application. In this blog, I will explain how you can perform a Zoom to Microsoft Teams migration, transferring your chats, recordings, file sharing, etc.

Table of Contents
  1. Why Need to Perform Zoom to Teams Migration?
  2. What Type of Data Can You Migrate from Zoom to Teams?
  3. Requirements for Zoom to Teams Migration
  4. How to Migrate from Zoom to Teams?
  5. Step 1: Assess Current Zoom Setup
  6. Step 2: Plan the Process with Expert
  7. Step 3: Configure & Pilot Migration
  8. Phase 4: Start Migrating Your Data
  9. Summary

Many companies are migrating from Zoom to Teams so that they can communicate and collaborate in one single platform. There are other reasons for transferring their Zoom, such as

Why Need to Perform Zoom to Teams Migration?

  • Teams are part of Microsoft 365, so if they use Teams, then they are already using the M365 suite. So, having a separate account in Zoom is unnecessary, and you have to pay for both licenses.
  • If you are purchasing standalone Teams for enterprise, then it is more affordable than a Zoom subscription.
  • In Zoom, you have to constantly switch between apps to write documents, send long-form chats, or check emails. But, in Teams, you can do video calls, group chats, and task assignments in one window.
  • You can directly open, share, and collaborate with Word, PowerPoint, and Excel files during a video conference or active chat.
  • Zoom stores your files in separate, detached communication silos. However, Teams saved the files shared in SharePoint and OneDrive folders.
  • In Teams, you can set up a calendar, schedule meetings, and invite people without any issues.
  • Microsoft Teams has built-in data retention policies, eDiscovery, and legal hold frameworks that automatically track and preserve your corporate conversation records.
  • You are replacing Zoom Phone with Microsoft Teams Phone completely.

There can be many reasons to migrate from Zoom to Microsoft Teams. But, do you know what data you can migrate from Zoom or whatnot?

What Type of Data Can You Migrate from Zoom to Teams?

Not everything you can transfer, below are the data that you can move to the Teams app.

  • Meeting & Calendar Data: all your upcoming one-time and recurring Zoom meeting invites, historic meeting information, MP4 video files that are stored in Zoom Cloud, audio transcripts, and Zoom AI Companion meeting recaps.
  • Zoom Chat History: Public/private channels, Text Streams, Threads, Direct Messages, and Rich Text Elements.
  • Groups and Permissions: user accounts with active Zoom profiles, organizational Groups, and read/write permissions.
  • Shared Files: all the chat attachments and personal documents that are stored in Zoom storage.
  • Zoom Phone: Active corporate phone numbers, call routing configurations, and voicemail records.

These are the types of data that you can migrate from Zoom to Teams. Now, let’s see the things that you are required for the migration process.

Requirements for Zoom to Teams Migration

  • If you are using Microsoft 365, make sure you have an active business account.
  • If the Zoom Phone features you want to move, you must have Teams Phone licenses.
  • Access of Global Administrator or Teams Admin in Microsoft Entra ID.
  • You must have an account owner or admin role of Zoom for API integration and exports.
  • The computer you are using must meet Teams client system requirements.
  • Use a strong network for the smooth migration process.
  • Choose an appropriate calling infrastructure layout like Microsoft Calling Plan, Operator Connect, or Direct Routing.
  • Configure an OAuth 2.0 application to link with Microsoft Graph with Zoom.
  • Create a duplication of Zoom Channels and Groups in Teams channels and Microsoft 365 Groups.
  • Verify the matching carrier details to port existing phone numbers.
  • Replace Zoom URL with Teams links in Outlook calendar.

After fulfilling the requirements, you can now go through the procedure to move your Zoom to Microsoft Teams.

How to Migrate from Zoom to Teams?

There is a structured procedure for Zoom to Teams Migration. This structure helps you move your account without losing any data. To start the process, you have to first assess your Zoom account. Here are the steps to do it.

Step 1: Assess Current Zoom Setup

Start by assessing your Zoom properly, as it is important to understand the current account in Zoom that you are migrating.

  1. Export all your user lists, Zoom Phone numbers, Zoom Rooms, and recurring meeting structures.
  2. Check all chat histories, shared channels, and user groups.
  3. Remove inactive accounts and sort out the active accounts.

Step 2: Plan the Process with Expert

After assessing your Zoom, it is time to plan with your senior or experts. In this stage, the company uses Microsoft Teams consulting services to identify the common issues that occur during the process and how to avoid them.

  1. Create a map of Zoom channels to Teams channels and Zoom groups to Microsoft 365 groups.
  2. Specify SharePoint and OneDrive to store your personal data.
  3. Provide standard interop parameters to let them communicate during the interim.
  4. Start the letter of Authorization with the phone number for scheduling number porting.

Step 3: Configure & Pilot Migration

  1. In the Teams Admin Center, set up user licenses, Teams Phone queues, and emergency calling configurations.
  2. Connect Zoom with Teams by OAuth 2.0 application tokens using the Microsoft Graph API.
  3. After establishing the connection, run a pilot migration and see if the data is transferring or not.
  4. If there are issues during pilot migration, adjust governance rules or data paths according to the errors.

Phase 4: Start Migrating Your Data

  1. Before moving your files, create a team structure and provide permission.
  2. Copy-paste your past meeting recordings, active transcripts, and chat logs in Microsoft 365.
  3. Use scripts to replace active calendar event URLs, Zoom links to Teams.
  4. Enable the option on the coordinated cutover date to activate ported numbers live on the Teams phone.

Phase 5: Final Phase of Zoom to Teams Migration

  1. Revoke your Zoom licenses and store a backup copy of the remaining data.
  2. Provide training to employees to use Teams.
  3. Monitor network issues, latency, and packet drops from the Teams Call Quality Dashboard.

This structured process will completely move your Zoom to Teams. Many want to transfer their meetings, chats, and phone systems. But there are some companies who uses Zoom Mail to transfer your emails from Zoom Mail to the Teams application. You have to first transfer the data to Microsoft 365. For this, SysTools IMAP MigrationTool would be a great option to transfer your data without any issues.

Summary

There are many reasons for the Zoom to Teams migration. Therefore, I have provided a proper structured process to migrate your data. By following, you can migrate meetings, chat, groups, file sharing, and Zoom phones easily. But, before going through the process, you have to fulfill some requirements that are needed. The process is lengthy, and it will take weeks, but if you are patient, you will move your data without any issues. Also, I have provided a way of moving your Zoho Mail to Teams.