Top 6 Methods to Fix ‘Apple Mail Emails Disappear from Inbox’ Error

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Written By Ashwani Tiwari
Anuraag Singh
Approved By Anuraag Singh
Published On August 27th, 2018
Reading Time 5 Minutes Reading

“Hello everyone, a few days back I updated my operating system. After the update, I noticed that Apple emails missing from Mailbox. Then I searched online solution for the same but did not find any relevant one. Unfortunately, due to this problem I am not able to access my emails right now. And I have no idea why Mac Mail mailboxes is not showing? I really do not know what step should I take forward. If anyone knows how to fix this Apple Mail Emails Disappear from Inbox error, then please suggest any appropriate solution. Any help would be appreciated! Thank you”

Are you facing the same problem as mentioned above? Also, are you looking for a result-oriented solution to fix this error? Then, do not panic! You have landed on a right site. At times, there are many users who discuss that their Apple Mail mailbox missing after the update. In some instances, only few email messages are not showing while in other situation complete inbox has been emptied. Therefore, after understanding this problematic situation we have come up with this article. In this post, readers will find out some instant solutions to resolve the Mac Mail inbox missing error with both manual as well as the third-party solution like SysTools Mac MBOX Converter.

Before going to explore solutions, it is important to know the reasons behind this glitch. So, after knowing the causes the users can step forward to troubleshoot this Apple mailbox folders disappeared issue. So, Let’s get started!

Why Mac Mail Message Content Disappears?

Emails are intangible and can be lost easily. Moreover, there are no such specific reasons for this error. However, there are multiple factors that create a situation where messages start vanishing from Mac Mail. Here, few probable factors are listed below:

  • Virus or Malware attack on the system.
  • Someone intentionally deletes email messages.
  • Improper configuration of Apple Mail account.
  • Introduction of bug after the system updating.

Techniques to Resolve ‘Apple Mail Emails Disappear from Inbox’ Issue

After understanding the reasons due to which Mac mailboxes disappeared. The users can take help of a relevant solution to remove this problematic situation. Thus, in this section some workarounds discussed by which users can fix this problem.

Approach 1: Rebuild Apple Mail Mailbox

  1. Open Apple Mail to initiate the process.
  2. Next, choose the folder for the rebuilding process from the panel.
  3. At last, go to the Mailbox menu and click on Rebuild.

Now, check whether Mac Mail mailboxes gone issue is resolved or not. If you are still getting the same problem, then go to the next workaround.

Approach 2: Use Preferences Option to Restore Apple Mail Account

  1. To initiate the process, you need to open Mac Mail on the system.
  2. Next, select the Mail option available in the top blue ribbon.
  3. Now, click on Preferences option.
  4. As soon as you click on option, a window appears on the system’s screen. Then, select the Accounts option.
  5. Deselect the Enable this account option and again re-check it.
  6. At last, save all the modification that you have been done. Then, check that the Messages disappearing from Mac Mail problem is resolved or not.

Approach 3: Turn Off ‘Message Filter’ Option

Many time it can be seen that users enable the email filter option due to which many messages cannot reach to inbox. Hence, it is advised to deselect the message filter optionMaybebe this workaround help user to fix the Mac Mail inbox missing error.

  1. Launch Apple Mail application on the Mac system.
  2. After that, you need to click on View option.
  3. Next, you will see an Enable Message Filter heading.
  4. Now, deselect that option.

Approach 4: Set Spotlight Preferences

Spotlight search is primarily used to find the message content on Mac. In a very rare case, Apple Mail emails disappear from inbox due to spotlight index. So, users can follow the below instructions to again re-index spotlight setting.

  1. You need to select the Apple menu and then click on System Preferences.
  2. After that, open Spotlight and select the Privacy option.
  3. Next step is to check whether the Mail folder or subfolder is available in the list or not. If appear, then eliminate them using (-) button.
  4. Now, you have to wait until the Spotlight index the folder.
  5. Once the above step has been completed, try to find your email again.

Approach 5: Re-sync Apple Mail Inbox

If the error is still not resolved by the above-mentioned method, then try this one.

  1. You need to choose Mailbox option that is present at the left side panel.
  2. Next, right-click and pick Synchronize option from the list.
  3. After that, check whether emails appear in inbox or not.

Approach 6: Perform Reindexing of Mail

  1. Open Terminal using Applications. Now, select Utility Folder.
  2. Now, follow the below mentioned command:
mdimport -r/System/Library/Spotlight/Mail.mdimporter

Final Words

When any Mac user upgrades their Mac OS to another higher version, many issues arise in the system. One of them is Apple Mail emails disappear from Inbox. Therefore, in the above section, we have discussed six simple workarounds to resolve the problem of vanished emails from Apple Mail inbox. Now, users can follow the above methods sequentially and troubleshoot Mac Mail missing mailboxes problem.

  author

By Ashwani Tiwari

Being a Chief Technical Analyst, I am aware of the technicalities faced by the user while working with multiple technologies. So, through my blogs and articles, I love to help all the users who face various challenges while dealing with technology.