Fix Microsoft Office 365 / Outlook 365 Export Contacts Empty or Missing Error
Are you one of those unlucky people who faced the ‘Office 365 Export Contacts Empty’ issue during the Office 365 Address Book transfer in CSV format? Then, this post is especially for you as we will share an infallible solution to this commonplace problem. Before that, have a glance at two situations when people encountered a similar issue.
Case 1. Nick has been an Office 365 account user for several years now. To share the contacts with a friend, he tried to export Outlook 365 contacts into a CSV file. His attempt was not successful at all as the exported CSV file turned out to be empty. Due to the failure of the manual technique, now he wants to learn such a technique that will save Office 365 contacts locally without this trouble.
Case 2. Margaret uses Office 365 in her Windows 7 environment. She has been trying to export Office 365 contacts to her laptop for some time. Sadly, whenever she opens the resultant CSV file, she finds it to be empty. All she saw was the contact headers and once the Excel file contained around 20 contacts she had 200+ contacts in her Office 365 Address Book. She is looking for an approach that will allow her to export all the Office 365 contacts.
For users, this Office 365 export contacts empty error happens quite frequently. Every Office 365 forum contains multiple queries regarding this topic. We all know that Office 365 is a popular productivity suite and contacts stored there bear importance for both personal and business-level communication. An Office 365 user may want to extract their contacts from an O365 account. While doing it, O365 users often find the contact file empty. This write-up will tell you how to skip this problem.
Why Did Office 365 Exported Contacts Disappear?
There is no certain reason behind the Office 365 export contacts blank problem. Any Office 365 user can encounter this annoying situation without any particular reason. However, the problem may be happening because the user is not performing the manual technique correctly.
For this reason, we will depict the accurate guide to manually exporting Office 365 contacts.
- Step 1. Access Office 365 with your credentials.
- Step 2. Click on the Menu icon.
- Step 3. From the Menu list, select People.
- Step 4. The complete list of contacts will appear before you.
- Step 5. Click on the Manage drop-down list where you need to select Export Contacts.
- Step 6. Choose Microsoft Outlook CSV as your export format.
- Step 7. Wait till all the contacts are saved into an Excel CSV file.
- Step 8. When it is done, check if all contacts are present in the CSV file.
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Still, Getting Office 365 Export Contacts Empty Issue?
It is possible that even after following the above instructions properly, users are getting the same old problem. The manual method might not help you overcome this. To avoid Office 365 export contacts empty error without any mistakes, you can use an automated tool i.e. Office 365 Export Tool. This software can transfer all contacts in PST format without any trouble.
Fix with Reliable Way – Outlook 365 Export Contacts Missing from Address Book
Step 1. Download, install, and run the above-mentioned utility on your local computer.
Step 2. From the software home screen, choose Office 365 as the source platform and Outlook as the destination.
Note: Using this software you can save contacts in PST as well as in VCF. If you want to keep the contacts in .vcf format then choose File System as the destination in step 2.
Step 3. Moving to the workload selection screen, choose the mailbox category accordingly. Here we have to choose contacts. If you want to export contacts from a particular time period then set the date filter accordingly. Click on Next.
Step 4. In the source tab, enter the source Office 365 admin credentials such as Admin Email and Application ID, to log into the software. Click on the validate button to verify the required permissions. Click on Next.
Step 5. Now moving to the destination tab, set the location where you want to keep the exported contacts from Outlook 365. Choose the respective output file size from the drop-down. Click on the validate button to verify the required permissions. Click on Next.
Step 6. Moving to the Users tab, add the list of users that you want to export contacts. You can use the three ways to add users to the software such as:
- Fetch Users – Automatically retrieve users from the Source domain.
- Import Users – Upload users through a CSV file.
- Download Template – Obtain a sample CSV template to create your user list.
Step 7. Choose the users from the displayed list and validate permissions. Once the permissions are validated click on the Start Export button.
Why Choose Tool to Fix Outlook 365 Contacts Missing from Address Book?
If you never want to see empty contacts files again after exporting Office 365 contacts, this application is your best bet. It offers Pause and Resume features, which will allow putting the process on hold at any time. Even if you use this feature to stop the process in the middle, no contacts will be missing from your PST contacts file and thus no error like Office 365 export contacts blank will occur. In this way you can easily fix Office 365 export contacts empty error permanently
Conclusion
This post discussed the issue of empty CSV files after extracting contacts from Office 365. The problem occurs when the contacts are transferred manually and without any specific reason. To avoid it, users should try the above-mentioned software as per the instructions mentioned here. The software will extract the complete Office 365 Address Book without leaving out any contact.