How to Recall/Unsend an Email in Outlook? 100% Working!
We can all agree that we all have accidentally sent unfinished emails or messages to the wrong person in Outlook. Of course, that send button is at fault. But the real question is, how to recall an email in Outlook?
Is there any way?
The answer is yes! You can recall an email/message in Outlook easily. Simply apply the easy steps given in this all-inclusive guide, and learn how to recall an email in Outlook.
With regards to the above, sometimes we mistakenly delete valuable emails and other Outlook files. In such crucial situations, use the Outlook Deleted Items Recovery Tool. A powerful and trusted Outlook data recovery tool with applauding capabilities.
What are the Requirements and Limitations for Recalling Emails in Outlook?
Below, we have cited the requirements and limitations for recalling emails in Outlook. It will help you in understanding how this respective feature works.
- Emails are required not to be opened.
- Outlook 365 or an Exchange account within the same organization is required. It means you’re not allowed to recall an email sent to Gmail or Yahoo.
Now, let’s head straight to the easy methods.
How to Recall/Unsend an Email in Outlook? All Outlook Versions
Here are easy steps to recall an email in Outlook. Simply follow and apply the steps of the Outlook version you use.
On Outlook New/ Outlook 365 and Outlook on the Web
“How to recall an email in Outlook 365/Outlook New?” – If you’re also in search of the answer to the respective query, the following steps are here to guide you.
It will not only help you out in unsending an email in New Outlook but also in Outlook on the Web.
- Open Outlook >> go to Sent Items folder (in the left pane).
- Click Message (top left toolbar) >> hit the three dots icon (top right toolbar).

- Lastly, hit Recall Message >> click OK.
Once you hit the OK button, you will receive a “Message Recall Report” in your inbox a few minutes later. It will notify you in detail whether the email/message was recalled or not.
On Outlook Classic (Desktop App)
If you manage your account on the Outlook Classic desktop app, here are the steps to recall an email in Outlook Classic.
- Open Outlook Classic App >> go to Sent Items folder.
- Click & open Message in the new window (you can access this feature in the preview pane).
- Navigate to the top menu >> choose the steps as per the Ribbon version:
For Classic Ribbon: Hit File >> Info >> Resend/Recall. Or, go to Move group>> Actions >> click Recall This Message.

For Simplified Ribbon: Click three dots icon (right side of the ribbon) >> Actions >> hit Recall This Message.

4. Next, choose:
- Delete unread copies of this message – Permanently deletes the email.
- Delete unread copies and replace with a new message– Deletes the mail and opens a fresh draft for you to recitfy the errors.
5. Finally, check “Tell me if recall succeeds or fails” (to get email report) >> hit OK.

Outlook Mobile (iPhone, iPad, Android Phones & Tablets)
An Android or iOS user can also recall/unsend the email on Outlook effortlessly. So, if you want to know “how to unsend an email in Outlook on iPhone or Android,” follow the given simple steps.
- Open Outlook App >> navigate to the Sent folder.
- Hit Message >> press three dots menu (in the top-right corner).
- Lastly, tap Recall (menu options). It will unsend the email in Outlook mobile.
The Takeaway
Recalling an email in Outlook is a very effective and practical client-side feature. It allows its users to recall or unsend an email/message. However, this respective feature is not as reliable as it seems due to certain caveats we discussed above.
Nevertheless, there’s an alternative solution to it that can prevent these unwanted email-sending issues.
Enable UndoSend– an Outlook email feature that delays your email up to 10 secs.
It will assist you in catching the errors before it sends by providing a brief “Undo” button every time you hit send.
FAQs (Frequently Asked Questions)
Q.1 How to recall an email in Outlook 365?
To unsend/recall an email in Outlook 365, you can use the given steps.
- Open Outlook 365 >> Sent Items Folder.
- Double-click on the Message >> click the three dots icon.
- Click Recall Message >> click OK.
Q.2 Can I recall an email sent to Gmail?
You can not recall an email/message sent to Gmail or any other external business address, such as Yahoo.
Q.3 How to recall an email in Outlook Mac?
Here’s how you can recall an email in Outlook Mac:
Outlook New/Outlook365: Go to Outlook >> Sent Items folder >> click Message>> click three dots >> Recall Message >> OK.
Outlook Classic: Navigate to Outlook app >> Sent Items folder >> click & open Message in a separate window >> choose steps as per ribbon:
- Classic Ribbon: File >> info >> Resend/Recall.
- Simplified Ribbon: Click three dots >> Actions >> Recall This Message.
Next, pick one of the two options: Choose Delete unread copies of this message or Delete unread copies and replace with a new message
Finally, check “Tell me if recall succeeds or fails” >> hit OK.
Q.4 How to unsend a message in the Outlook app?
- Open Outlook App >> Sent folder >> click Message option >> press three dots menu >> tap Recall (menu options).
By following this simple step, you will be able to unsend a message in the Outlook app.
Q.5 How to recall an email in Outlook without recipient knowing?
You can recall an email in Outlook without the recipient knowing if he/she had not opened or read the message.
For Outlook New/Outlook 365 and Outlook on the Web: Navigate to Outlook >> Sent Items folder >> Click Message >> click three dots >> Recall Message >> OK.
For Outlook Classic: Navigate to Outlook app >> Sent Items folder >> click and Open Message in a separate window >> choose steps as per the ribbon.
- For Classic Ribbon: File >> info >> Resend/Recall.
- For Simplified Ribbon: Click three dots >> Actions >> Recall This Message.
Next, choose the preferred option: Choose Delete unread copies of this message or Delete unread copies and replace with a new message.
Finally, check “Tell me if recall succeeds or fails” >> click OK.
For Outlook Mobile: Open Outlook App >> Sent folder >> hit Message >> press three dots menu >> tap Recall (menu options).