Amazon is shutting down its WorkMail services soon, so those who use a Mac computer, iPhone, or iPad want to move their important emails to Apple Mail. In this guide, I am going to explain how to transfer WorkMail email to Apple Mail.

Anyone can configure their Amazon WorkMail in Apple Mail with the help of the IMAP email protocol. This protocol helps you to directly sync your email account in Apple Mail and get your email messages in Mac Mail. But remember, connecting your email account does not mean you are permanently moving your emails. You can only access or sync your mailbox.

Checklists Before Connecting Amazon WorkMail in Apple Mail

Before you go straight through the migration method, there are some pre-migration steps that you must follow.

  • Choose your Amazon WorkMail mailbox, and make sure you properly review it. If you find any duplicates and unnecessary emails in it. Remove them so you only transfer your important emails.
  • You must have a proper and valid WorkMail and Apple Mail email address and password.
  • If you have enabled IAM Identity Center in your WorkMail, generate a Personal Access Token to connect with third-party sign-in.
  • Make sure your Apple Mail has enough storage space to get all your emails from Amazon WorkMail.
  • Enable the IMAP protocol in your WorkMail; this is important. Without this, you are not able to transfer your mailbox.
  • Backup Amazon WorkMail emails beforehand to prevent losing your emails during the process.

IMAP Server Settings for Amazon WorkMail

It is important to note down the WorkMail IMAP settings in a safe place. This way, you can quickly configure your account. The IMAP settings depend on your specific AWS region endpoints.

  • Incoming Mail server:
    • US East (N. Virginia): imap.mail.us-east-1.awsapps.com
    • US West (Oregon): imap.mail.us-west-2.awsapps.com
    • Europe (Ireland): imap.mail.eu-west-1.awsapps.com
    • Incoming Port: 993
    • Security: SSL
  • Outgoing Mail Server: smtp.mail.[region].awsapps.com
    • Port: 465
    • Security: SSL

Verify the server settings from the Amazon Workmail official before you start the migration.

How to Add Amazon WorkMail Account in Apple Mail Manually

  1. Go to the Mail app on your device.
  2. From the program, select the Mail button and then Add Account.
  3. Choose the Other Mail Account option.
  4. Enter your WorkMail email address and password.
  5. If needed, provide the server settings that I have already mentioned.
  6. Complete the instructions that Apple Mail asks and verify the synchronization.

Add WorkMail on a Mac Computer using AutoDiscover

You don’t need Apple Mail to connect to WorkMail. Amazon provides an AutoDiscover tool that allows you to configure it with the macOS app. To start, you first have to enable AutoDiscover.

  1. Open System Preferences on your Mac computer. Select Internet Accounts.
  2. Choose the Microsoft Exchange option.
  3. If you are using macOS Mojave or later, provide your full name and email address.
  4. Click Sign in, then configure manually.
  5. Enter your password and sign in.
  6. If you are using High Sierra or earlier, enter your full name, email address, and password. Then, continue.

Enable AutoDiscover in WorkMail

  1. Go to the Amazon WorkMail console. Choose your organization
  2. From the left navigation pane, choose your domain.
  3. Create a CNAME record with your DNS provider.
  4. Point ://yourdomain.com to the WorkMail AutoDiscover endpoint in your specific region.
  5. Wait for your DNS propagation to complete the process.

If you want to connect your Amazon WorkMail in Apple Mail. Then, follow the next steps.

Connect WorkMail to iPhone Manually

You can use Autodiscover to configure your Apple mail in iPhone. Here’s how you can do it.

  1. Go to the Settings app on your iPhone or iPad.
  2. Find and select the Mail option. Alternatively, click Apps, then Mail.
  3. Click Accounts and then Add Account.
  4. Select Microsoft Exchange. Provide the Amazon WorkMail email address and password.
  5. Hit the Next or Save button.

So here are the manual methods to connect your WorkMail emails to Apple Mail. Now, Amazon WorkMail will soon close, so instead of configuring your account, it is better to permanently move your mailbox to Apple Mail. To help you with this, you can use professional software.

Migrate Amazon WorkMail Emails to Apple Mail with Professional Software

SysTools Amazon WorkMail Migration Software is the one that is specifically created to transfer your WorkMail emails to a different IMAP-enabled account. Users do not need to use WorkMail webmail or any third-party email service. They can use the tool independently to directly move their mailbox without messing up the original email message. If you want, you can transfer specific emails using the date filter option, and if you miss some emails, then use the re-run option for only the missing items. The software comes with a free demo version that you can install on your Windows and macOS desktop.

Guide to Using the Software

  1. After installing the software, run it, and you will find your IMAP option is already selected.
    download the software
  2. If you want, apply a date filter where you set your date range to find and transfer specific emails.
    apply date filter
  3. Next, in the destination dashboard, choose WorkMail and click the Validate button.
    select workmail
  4. In the destination dashboard, select the Others option and provide the Apple Mail server URL nd port no. Click the Validate button.
    provide apple mail server
  5. Add your source and destination email addresses by downloading the template.
    add your user source and destination ids
  6. Insert the user’s email addresses in the template and manually import it into the software.
  7. Validate your user accounts and click the Start Migration button.
    start migration

Summary

Many people are moving away from WorkMail because its service is ending soon. Those who want their mail to go to Apple Mail. Here I have provided ways to transfer their emails. You can use WorkMail autodiscover to manually connect your WorkMail account in the macOS app. Or you can manually add your WorkMail email address to Apple Mail. But it is better for you to permanently transfer your mailbox using professional software so that you will not lose it after the WorkMail shutdown.