Overview: This guide focuses on providing multiple ways to find Zimbra desktop local folder location on Windows system. Like, what is the data inside and why do users want to know the file location. Let’s begin!
About Zimbra & Where Does it Store Data
Talking about Zimbra, it is an email and collaboration platform which helps users to manage their emails, contacts, calendars, tasks & all the mailbox data. If you use Zimbra Desktop, what it does is, it saves a local copy of your mailbox data in your computer to read anything you want offline, without any concern. All this data is saved in ZDB format, which is present in your server data directory.
Also Read: Export Zimbra Contacts to CSV
Reasons to Find Zimbra Desktop Local Folder Location
There are several points mentioned why people prefer to know the Zimbra desktop local folder location.
- There are many users who want a local copy of the emails before installing OS
- If Zimbra Desktop crashes or do not work, you may still have a local mailbox
- To migrate from Zimbra to Outlook, Thunderbird, MS Office 365, & other formats
- Over time, the size of the mailbox databases increases
- You can use local data folders to manage mailbox corruption and sync issues
Find Zimbra Desktop Local Folder Location Manually – Windows & Mac
You can follow these three methods to easily find Zimbra desktop local folder location. Let’s start with the first one.
#1. Using File Explorer on Windows OS
In this method, we are talking about Windows PCs. The default path is given below:
C:\Users\Username\AppData\Local\Zimbra\Zimbra Desktop
- Next, tap Windows + R button at the same time
- After that, type:
%LOCALAPPDATA%
- Simply hit on OK.
- Then, open the Zimbra folder
- There, inside the directory, you will find:
- store, db, index, logs, & configuration data
These are your databases, indexing, logs, & configuration data.
#2. Know Local Folder Location on macOS
If you are a mac user, then you will find data in below location:
/Users/Username/Library/Zimbra
- Next, open Finder app on your mac
- Click on Go which is present in the menu bar
- After this, hold the option key
- Now, select Library shown in front of your screen
- Just go back to your Zimbra folder
#3. Locate Local Data Folder Using Zimbra Desktop
If you don’t know which path you are installing at. In that case, follow these steps:
- Open your Zimbra Desktop first
- There you will find Preferences tab
- After that, view to Advanced Settings
- You will see storage & personal data over there, verify once
- Lastly, save the path which is showing on the screen for mailbox storage
This is particularly good if you are using custom paths in your installation process.
Look At Some Crucial Zimbra Data Folders
There are Store, DB, Index, Logs, & Config folders which you have to be aware of when you are working on Zimbra emails.
- First one contains the actual content of Zimbra mailbox and emails
- DB stores information about the mailbox database
- Third one is all about search indexing and helps you quickly find your emails
- Logs folder has your store application log data info while performing troubleshooting
- Config folders include configuration settings for both accounts and applications
Method to Backup Zimbra Mailbox Data – Quick Way
This is a method by which you can take backup of your TGZ emails. You just copy the folder of Zimbra Desktop.
- First, you need to close the entire Zimbra Desktop
- Next, locate its storage folder where it is
- After finding, quickly copy the complete folder
- Just paste it to your external drive, network storage, or to your cloud backup
Some Drawbacks:
By this, you can take successful backup of your Zimbra emails, but it has some disadvantages too. Watch for those points in given points.
- There is no selective export options
- It is difficult to move emails from one to another platform
- High risk of data corruption at the time of copying
- Not good for large TGZ files
- You Cannot export Zimbra data into other formats
Use Professional Solution to Export Zimbra Emails Efficiently
After you have taken the backup, and also know how to find Zimbra default local folder location. You can go with SysTools Zimbra Converter Software to convert TGZ files to multiple file formats like PST, MBOX, EML, MSG, & many more. This helps users to share the file in various export options. Also, you don’t have to rely on manual steps for all this conversion. It is secure and supports bulk exports with full accuracy.
Why to Use:
The tool will provide various benefits to Zimbra users.
- Easily migrate from Zimbra to Outlook
- Need emails in PDF for archive purpose
- Access mailbox information without Zimbra
- Good for taking backup in various form
- Migrate bulk user TGZ mailboxes
It provides an easy way for better output format, and can take on other email platforms unlike manual folder copying method.
Tool Steps to Simply Export Zimbra Data to Desired Format
1. All that you need to do is download the software and open it on your system.

2. Click on Add File or Folder to upload the Zimbra emails.

3. Choose the TGZ file from your machine as a primary file for conversion.

4. You can preview your data one time after you import the data.

5. Next, transfer all files using Export or with Export Selected.

6. Tap on Export for the File Format and Choose CSV.

7. Lastly, click on Advanced Settings to filter the ones which you don’t want.

8. Just tap on Export to get started!

9. Then a message will come up saying this task has been confirmed as completed. Click OK.

General Problems Related to Zimbra Local Data Access
After you find the Zimbra desktop local folder location, at the time of using you might face these below errors.
1. App Data Folder Is Hidden
- First, From file explorer settings you can enable hidden items.
2. Zimbra Folder Not Found
- It can be due to personalized location in which you have installed
3. Mailbox Files Gone Missing
- Verify if a different profile was selected during installation
4. Database Corruption
- Before going for repairs, export accessible mailbox data from a backup copy.
5. Restriction in Permissions
- In File Explorer, ensure that you are running with administrative privileges and check your permissions on folders.
Conclusion
I think you have understood what are the ways to find Zimbra desktop local folder location. Like, where it is stored and how you can take backup of TGZ mailboxes efficiently. Further, you can go with our automated solution. It is known to convert Zimbra emails to popular file formats with ease. Coming to the end, we have also described some of the errors which you may face while accessing data.