Your Mailbox Has Been Temporarily Moved to Microsoft Exchange Server Error [Solved]

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Written By Chirag Arora
Anuraag Singh
Approved By Anuraag Singh  
Published On October 4th, 2022
Reading Time 4 Minutes Reading

We all are aware of the importance of data in today’s digital world. Mailing is one of the popular ways of information sharing. But what if you are getting an error that your mailbox has been temporarily moved to Microsoft Exchange Server error? What to do in the situation? Read the blog to know the way to fix this error.

Temporarily Moved Error – Meaning?

Your mailbox has been temporarily moved to the Microsoft Exchange Server is an error message prompt by Microsoft Outlook 2019 and 2016. Basically when the Office 365 user opens the Microsoft Outlook email application, then an error message appears in the popup window. The message is given below:

“Your mailbox has been temporarily moved to Microsoft Exchange server error. A temporary mailbox exists but might not have all previous data files. You can easily connect to a temporary mailbox to work offline with all your old data. Also, If you choose to work with your old data file then you cannot send or receive e-mail messages.”

Note: It is an expert recommendation, don’t connect to a temporary mailbox. Because using this option you will lose data permanently. Connecting to a temporary mailbox is not a solution to this error. The perfect solution is listed below:

How to Fix Your Mailbox Has Been Temporarily Moved to Microsoft Exchange Server Error?

There are two possible solutions to resolve this error:

  1. Fix Mailbox Moved Error by Removing All Profiles Except the Primary Profile
  2. Create New Outlook Profile and Delete Existing profile to Fix Mailbox Moved Error

Note: Before removing the Outlook profile, keep one thing in mind. You may lose important data by doing this. Also, if you remove the Outlook profile the corresponding data file will also be removed.

Must Do Before Removing Outlook Profile!

Before moving to the solution part to resolve the mailbox moved to an Exchange server error. First Backup Data from Outlook OST to PST file format. After doing this move to the solution part.

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Method 1: Remove All Outlook Profiles Except User’s Primary Profile

It is the simplest way to fix this error. Simply perform the steps listed below:

  1. Close the Microsoft Outlook application.
  2. Open Control Panel and double click on Mail. (You can take the help of the Search feature to find Mail)
  3. After that click on the Show Profile option
  4. Now you can see the list of all Outlook profiles. Simply select which you want to remove and click on the Remove button.
  5. Now a Warning dialogue box will appear with the message: Careful if you remove this profile the offline cached contents for its account will be deleted. It is suggested to export the OST file to PST format first.
    mailbox moved to exchange
  6. Click on the Yes button to do you want to continue.
  7. Now click on remove all profiles except mail profile. Here you need to repeat steps 4 and 5
  8. Now start Microsoft Outlook and check whether Your profile has been temporarily moved to the Exchange server fixed or not.

Method 2: Fix Your Mailbox Has Been Temporarily Moved to Microsoft Exchange Server Error By Creating New Profile

If you are unable to resolve the mailbox moved to the Exchange Server error. Then you should create a new profile in Microsoft Outlook. The step-by-step guide is explained in a simple way.

Your Mailbox Has Been Temporarily Moved to Exchange server

Conclusion

In this blog, I have explained the two manual solutions to resolve your mailbox that has been temporarily moved to the Microsoft Exchange server error. Simply perform the steps carefully, because the steps may lead to data loss. So, be conscious while performing the steps. Apart from this, you can also check the process of importing OST files into your Outlook profile.

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By Chirag Arora

Having around 9+ years of experience in technical writing. Knows about the core technical areas. Also, provides easy and reliable solutions to resolve difficulties faced by users while working with different platforms.