Resolve Exchange Jet Error 1811 With Different Scenarios

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Written By Ashwani Tiwari
Anuraag Singh
Approved By Anuraag Singh
Published On November 28th, 2022
Reading Time 4 Minutes Reading

Jet Engine errors are quite hard to resolve and can easily harm your Exchange database file. Majority of time these errors get easily resolved, but when it comes to Exchange Jet error 1811 one must require profound information to fix it.

Microsoft Exchange is one of the most popular utilized emailing platform, however like other applications, Microsoft Exchange is also vulnerable to number of errors. Resolving them is a tedious task especially when it comes with real blunder issues like Exchange Jet errors .

Hence, in this article, we are going to understand one such blunder is Jet error 1811, what are the possible reasons behind it and how can it be settled in an effective way. But first let us understand when this Exchange Error 1811 comes.

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How Exchange Jet Error 1811 Encounter?

The error is one of the most common error faced by the users. It comes when the administrators or the users execute eseutil.ese from cmd where machine is connected to the Exchange Server. Due to this error, users become inaccessible to their mailboxes, hence, not be able to perform other activities.
Error generated by Exchange is as follows:

“Access to the source database. ‘…mdbdata\priv2.edb’ failed with jet error 1811”

It could be the possibility that the error code contain different path in your system. There could be various reasons why this Exchange error 1811 occur, running Eseutil tool, user is in no mount state while trying to fix database corruption are some of the reasons why this error occurs.

Know the Cause Exchange Jet Error 1811

There could be number of reasons of getting this error. Some of them are as below:

  • Unclean Shutdown of Exchange Server
  • Inappropriate installation of an application
  • Malware Intrusion
  • Deleted Log file
  • Power Outrage
  • Missing Exchange Log file
  • Mismatch between Exchange Log file signature Log generation number
  • Mismatch Log file with its original signature

Fix Exchange Jet Error 1811 with Different Scenarios

Let us discuss various scenarios of getting this error in Exchange with its solution :

1. It could be the possibility that your Exchange log files get accidentally deleted or get misplaced, for that you need to use “Exchange Information Restore” so that you can recover the file from the production log files.

2. Another case could be if there is no missing file. For that case you need to check whether the files are stored under the Anti-Virus Program.

3. Sometimes Exchange Jet Error 1811 occurs while opening the log file. It generates an Event ID of 455 stating ‘currently log file is missing’. Reason being an issue in configuration between the Exchange Server and the currently running program. Or an Anti-Virus Quarantine option is enabled but the antivirus is not configuring accordingly.For that case, Perform the following steps:

  • Stop all services of Exchange Server & Configure your Anti-virus program
  • Now save your current log files to a temporary folder
  • Delete all *log files located in MDBDATA
  • Check the folder, only e00.chk, res1.log & res2.log files must be present there.
  • If not, transfer all the extra files present there to a temporary folder.

4. Sometimes user get Error -1811 = 4294966274 = 0xfffff8ed = Jet_errFileNotFound. This occur when file is not found at the location. Reason being the missing database file or you have located your log files and Exchange database on network storage. You can resolve it by checking the file in which you are facing error, check its integrity and ensure it must have proper access permissions.

5. The Exchange error 1811 also occurs when you try to do an offline defrag of the mailbox using command eseutil. In this case, make sure you have entered correct folder path and enclose your folder path in double quotation marks.

Also Read: Fix Exchange Jet Error 1018

Conclusion:

For all those users who are looking for a solution to fix Exchange Jet Error 1811 are welcomed here. The blog discusses various possible scenarios of getting Exchange Error 1811 and the solution associated with it. If, somehow your exchange server database files got corrupted due to any of the reason, the blog covers an instant solution for repairing those files.

  author

By Ashwani Tiwari

Being a Chief Technical Analyst, I am aware of the technicalities faced by the user while working with multiple technologies. So, through my blogs and articles, I love to help all the users who face various challenges while dealing with technology.