Suspension of Google Workspace Account? – Fix It

For some reason, your G Suite account is disabled. You don’t know how it’s done. But I will help you in this situation. In this article, I am going to explain the issue with complete reasons and the solutions to fix it. Furthermore, I will discuss the tips to preserve your G Suite account.

To help businesses improve productivity, collaboration, and communication, Google Workspace, also known as G Suite, is a valuable resource. It is a cloud suite that enables organizations to access all Google core applications, along with additional collaboration tools. User can store their data and manage it in the cloud platform, and it is also easily accessible on any device. Whether you are an individual, a small, mid-sized, or large organization. Google Workspace is one of the best productivity suites.

But you may face issues while using the G Suite account, such as the G Suite account being disabled. This problem is common, and it’s because of several reasons, which I have mentioned below.

Why is my Google Workspace Account Disabled?

Google disabled your G Suite account if there is a policy violation, and many other factors, which I have properly explained in it.

• If you are sending spam, phishing attempts, or sharing harmful content. This violates the Google Terms of Service, and they immediately block your account.
• Google constantly monitors who logs in to your account. If it tracks suspicious patterns like failed attempts, logins from unrecognized locations, or hacked accounts. It automatically suspends your account.
• Missing subscription payments can lead to temporary suspensions until you resolve them.
• If the account storage exceeds to Google Workspace storage quota. Some services will stop working in some cases and restrict you from accessing your account.
• Sometimes, an organization disables some user accounts due to personal reasons, like an employee leaving the company. This is done by a super administrator.

So, there are several reasons why your G Suite account is disabled. Now, to resolve this problem. I am going to provide you with solutions. Here, the methods are for personal users and the G Suite admin users.

How to Fix Google Workspace Account Suspended for Personal Users?

To get back your personal Google Workspace account that is disabled. There are several methods that can help you.

1. Use the Google Account Recovery Page: Google offers you a place to recover your account that is blocked. For this, you have to verify your identity. Follow the steps that are mentioned below.
   • First, visit to Google Account Recovery page.
   • Provide your suspended G Suite email address.
   • Follow the instructions to verify your identity.
   • To identify, you have to provide a recovery phone number or email.
   • If Google confirms your identity. You can now reset your password and easily access your account.
2. Fix any Security concerns: One of the reasons your account is suspended is because of a violation of security policy of Google. If that case, follow the steps below.
3. For the reason of suspicious activity. Verify your identity with Google.
4. Provide details like the last password used, the recovery email, or answer the security questions.
5. Once it verifies it is your account, it will send you emails about the details of the suspension and also the steps to restore your account.
6. Confirm Policy Violations: If the problem is because of violating the policy of Google. Then, you can fill out the appeal form in the suspension notice. Provide honest and clear details in the appeal.
7. Fixed Billing Issues: Not paying your bill also disables your account. To solve that.
   • Go to the Google Payment Center and sign in to your account that is disabled.
   • Update the card details and then click the Retry your payment.
   • Complete the payment, and your account is restored.

These methods help the personal user whose Google Workspace is suspended and wants to recover it. If a professional or business G Suite account is disabled, then follow these next steps.

Resolved Business G Suite is Disabled Issue

Suspension of the Enterprise G Suite account is a major issue. So, resolve it as soon as possible with the help of these solutions.

1. Contact to Administrator: If you are an employee whose G Suite is suspended. Or in other cases, if they disable your account. Contact them, verify the account status, and request that they reactivate it.
2. Reactivate G Suite Account: If you are an administrator who has to reactivate a user account due to a term of service violation. Then, you can do it with these steps.
   • First, log in to the Google Admin Console using administrator credentials.
   • Go to the Directory section and click on Users.
   • Find the suspended user. You can easily search it by applying a suspended filter.
   • Click on the user’s name and then choose the Reactivate button.
3. Resolving Billing Issue: If the problem is that the organization did not pay for its subscription. Then,
   • Go to the Admin Console and click on the Billing section.
   • Select the Subscription option and update the payment method.
   • Now, clear all the outstanding dues.
4. Request to Google: Administrator can also submit an appeal for reactivating the account. For this, open the suspended email and then click on the Appeal option. Provide the details that justify and support your information.

These methods are only applicable if the reasons are minor. If you severely violated the Google Policy, then your account is permanently closed. You cannot do anything. So, to avoid it, you should use tips to prevent account suspension.

Tips to Prevent Suspension of G Suite Account

For an enterprise disabled account can disrupt your work which causing data loss and affecting your work. So, to avoid this problem, you have to take these measures seriously.

• Two-Factor Authentication allows you to provide an extra layer of protection while signing into the account. This will protect you from unauthorized access. So, enable the 2FA and link it with your phone number and authenticator app.
• Make sure you always keep your payment active and updated, especially for business accounts. Also, up-to-date your card details.
• Properly follow all the policies of Google. Also, don’t misuse the service so that there will be no permanent account suspension.
• Regularly check your account activity by going through the Security Activity Dashboard. Track any suspicious logins that can affect your account.
• When you are integrating third-party applications with your account, only use Google-approved integrations. Also, don’t connect unnecessary applications.
• For business accounts, regularly review the user permissions, disable the accounts for the ex-employees, and set up alerts for suspicious activities.

These tips help you to secure your Google Workspace account. To get your data secure, use the expert-recommended software.

Secure G Suite Data – Expert Tip

Whether your G Suite account is disabled or you are facing another account issue. It is better to save your G Suite data beforehand. So that you can access them in these situations as well. For this, SysTools G Suite Backup Tool will be a better choice. Many experts recommend this software to save your entire mailbox in just a few minutes. It saves the data in an Outlook file. So whenever you are not able to access your account. You can at least access the data in another application.

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Concluding Words

If you violate minor Google policy, then you can recover your disabled Google account. Here, I have provided solutions for personal users and professional users. After using them, if the problem is still there, then it means your account is permanently suspended. So, to avoid the suspension of your Google Workspace account. I also suggested several preventive tips that can secure your G Suite account and data as well.