Trouble in Syncing G Suite with Outlook? Here are the Solutions

You tried to sync your Google Workspace account to Outlook. But it is stuck, and you can’t access your G Suite data in Outlook. There can be many reasons behind this. So, here I will explain why G Suite not syncing with Outlook and ways to resolve the issue.

Google Cloud Platform, G Suite, or Google Workspace is a widely used productivity suite. From Gmail to Google Contacts, Docs, and many more Google products, you will get. Most professionals and businesses use the G Suite to integrate their work with the Google Cloud program.

On the other hand, many people use Microsoft Outlook to manage emails, contacts, and calendars. Integrated with Microsoft features, it is a popular application among professional users. Those who use both G Suite and Outlook try to sync their account for maximum advantage. However, due to some issues, they couldn’t completely sync the programs, and the reasons why are explained below.

Why Google Workspace Sync is Not Working?

• Your G Suite account is not properly set up in Outlook, which can lead to syncing problems.
• To sync your Google Workspace in Outlook, you need IMAP. If the IMAP protocol is not enabled, then there will be no syncing.
• The Google Workspace Sync for Microsoft Outlook tool is used to connect your Outlook with G Suite. If this utility is outdated, corrupted, or not properly installed. It can cause a syncing issue.
• If you have enabled Two-Factor Authentication in your G Suite account. You did not properly verify your account. Google may block you from Outlook to access your mailbox.
• Using an outdated Outlook version can cause you compatibility issues with Google Workspace.
• If the G Suite storage is full, then it can affect Outlook in syncing your emails. It can same happen when your Outlook size is full.
• Administrators can also restrict users from syncing their accounts in Outlook.

These can be other reasons why Google Workspace is not synchronized with Outlook. But above are common reasons for the issue. Now, there are many ways to resolve the problem, and I will mention them one by one.

Fix GSSMO Setup Problem

Google Workspace Sync for Microsoft Outlook, short form of GSSMO, is a free tool to sync your G Suite account with Outlook. It is a direct way to sync your Gmail emails, contacts, calendars, and other data with the Microsoft email program. But to move your data, you need to properly set up the software. If you are having problem in synchronize then check if there is issue in GSSMO.

• If the synchronization fails for the first time, resync your data with these steps.
  1. Right-click the GSSMO icon in the Windows taskbar.
  2. Select View sync status and click on the Re-sync option next to the datatype you are having issues with.
  3. Click the Overwrite option to replace the local Outlook data with Google Workspace.
• Repair the GSSMO Profile: Sometimes, your GSSMO profile becomes corrupted and causes you syncing problems. Follow the steps to recreate the profile.
  1. Go to the Windows Control Panel and then Mail.
  2. Click on Show Profiles. Select the GSSMO profile and remove it.
  3. In the Home screen, click on the Start button and open the GSSMO program.
  4. Now, your data will resynchronize from your Google Workspace account, and then you can use it to sync with Outlook.

Check IMAP Settings to Fix G Suite Not Syncing with Outlook

Instead of GSSMO, you use IMAP to synchronize Google Workspace to Outlook, and it causes your problem. Check if the IMAP option is disabled or not. If it is not enabled, then you cannot configure your account.

1. Sign in to the Google Admin Console.
2. Click on the Apps and then the Google Workspace button.
3. Select Gmail button >> End User Access option.
4. Enable POP and IMAP access. Also, ensure the OAuth mail clients only button.

Update or Repair Outlook Profile

Sometimes, the issue of G Suite not syncing with Outlook is because of problems with Outlook, like using an outdated version, or your profile is corrupted. So, to resolve it, update Outlook to the new version. If the issue is with the corrupted profile, follow the instructions to repair the profile.

1. Run the Outlook application and go to the File option.
2. Click on the Account Settings, then again Account Settings button.
3. Choose your Outlook account from the Email tab.
4. Select the Repair button. Follow the instructions to repair and restart Outlook.

This method only fixes minor issues in your profile. If your profile is heavily corrupted, then it is better to create a new one. Here are the steps to create a new one.

1. If the Outlook application is still open, close it.
2. Go to the Control Panel and then the Mail option.
3. Click on Show profiles. Select the Add button.
4. Provide the new profile name. Add your email account to the new profile.
5. Outlook will automatically detect your settings. Then, click on Always use this profile to set the new profile as the default.
6. Lastly, restart your Outlook and check if it works or not.

Fix Admin Console Settings

After following all the above methods and the solution still does not fix. So there must be a problem with the settings of your G Suite. To fix it, below are the ways that you can use.

1. Check if GSSMO is enabled for users: Users are not able to sync their accounts with Outlook, because the admin has disabled the GSSMO feature.
   • In your Google Admin Console, click on the Menu button.
   • Select the Apps option and then Google Workspace.
   • Choose the Gmail button. Press the End user access.
   • Click on the Google Workspace Sync option.
   • Now, verify whether the check box next to Enable Google Workspace Sync for Microsoft Outlook for my users is enabled or not.
2. Verify API: The sync process relies on API access that must be enabled. Check if it is enabled or not.
   • In the Admin Console, go to the Security option.
   • Select the Access and data control, then API controls.
   • Check if API access is enabled or not under the App access control button.

Here are the solutions to fix the problem of G Suite not syncing with Outlook. So, properly follow the steps. However, if the syncing process does not work, then you can use the professional tool to sync your account.

Use Professional Method to Sync G Suite Account with Outlook

If Outlook is connected to your Office 365. And your G Suite account credentials are working perfectly. Then, use the SysTools G Suite to Office 365 Migration Tool. An expert recommended software that can easily move your Google Workspace data to Outlook. It is a simple solution where you can easily transfer your data without needing a third-party application. Thus, it is the best alternative if you are having problems syncing your account.

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Concluding Words

If you are having a problem syncing your Google Workspace account in Outlook. Then, here I have provided five ways to fix G Suite not syncing with Outlook. In this, I have also offered you an alternative solution to help you transfer your data.