Office 365 Backup & Restore Process

Steps to Backup Office 365 Mailbox

A step wise guide to showcase how you can take backup of Office 365 Mailbox items and save as Outlook PST or EML in your local machine

STEP 1

Run Office 365 Backup

Start >> All Programs >> SysTools Office365 Backup >> SysTools Office365 Backup and Click on Login button for login into Office 365 Account.

Run Office 365 Backup
STEP 2

Enter Login Credentials

Enter Office 365 Username & Password and click on Sign In.

Enter Login Credentials
STEP 3

Select Office 365 Backup

Select Office 365 Backup to take backup of mailbox items on your machine.

Select Office 365 Backup
STEP 4

Select Mailbox Items

Select Mailbox items which you want to backup from Office 365 account.

Select Mailbox Items
STEP 5

Browse Location for Backup

Select a location on your machine where you want to backup mailbox data items and click on OK button.

Browse Location for Backup
STEP 6

Export Items

After selecting location click on Export Button. Select which ever file format you want to select and apply date filter if you want. In this example I am selecting PST file format to backup and applied Date filter. As you can see in displayed image. Now click on Start button to backup.

Export Items
STEP 7

Downloading Mailbox Items

Now, you will look a new window in which the Office 365 User ID, Folder Path & Status of backup is displayed.

Downloading Mailbox Items
STEP 8

Backup Process Completion

It will take some time to download mailbox items. After successful backup the message will be displayed as shown in figure. Just click on OK button.

Backup Process Completion
STEP 9

Backup PST file

Now go to the selected backup location to view backup (.pst) file.

Backup PST file
  • Admin account of Office365 must have Office 365 license assigned, you must be able to access OWA for admin.
  • Admin account of Office365 must be impersonated. How to Apply impersonation, watch video.
  • Check if you have login as administrator on your machine (where tool is running)?

STEP 1

Run Office 365 Backup

Start >> All Programs >> SysTools Office365 Backup >> SysTools Office365 Backup and Click on Login button for login into Office 365 Account.

 


STEP 2

Enter Login Credentials

Enter Office 365 Username & Password. Select Application Impersonation and click on Sign In.


STEP 3

Select Office 365 Backup

Select Office 365 Backup to take backup of mailbox items on your machine.



STEP 4

Browse CSV file containing email id of all users. Select one or more users whose mailbox need to be downloaded.




STEP 5

Browse Location for Backup

Select a location on your machine where you want to backup users' mailbox data items and click on OK button.




STEP 6

Click on Export button. A new window will appear, follow on screen instruction as shown in below image.





STEP 7

Downloading Mailbox Items

Now, you will look a new window in which the Office 365 User ID, Folder Path & Status of backup is displayed.





STEP 8

Backup Process Completion

It will take some time to download mailbox items. After successful backup the message will be displayed as shown in figure. Just click on OK button.





STEP 9

Backup PST file

Now go to the selected backup location to view backup (.pst) file.


Steps to Restore Office 365 Mailbox

A step wise guide to showcase how you can restore your Office 365 Mailbox items and save as Outlook PST or EML in your local machine

STEP 1

Launch the Office 365 Restore tool and click on Login.

Start >> All Programs >> SysTools Office365 Restore >> SysTools Office365 Restore and Click on Login button for login into Office 365 Account.

Run Office 365 Backup
STEP 2

Enter Login Credentials

A window for User Name and Password will appear. Sign in with Office 365 account only

Enter Login Credentials
STEP 3

Select Office 365 Restore

Choose the Office 365 Restore radio button to move your PST data to Office 365 Cloud, click Next.

Select Office 365 Restore
STEP 4

Select Mailbox Items

In your New Window, click on Browse to browse the PST file, select PST file and click on Open button

Select Mailbox Items
STEP 5

Restore Items

Now click on Restore.

Restore
STEP 6

Maintain Hirearchy

A Select Category Window will appear which includes Mails, Calenders, Tasks, Journals and Contacts. Select Create Folder Hierarchy to maintain the hierarchy of your PST file even in your Office 365 Cloud, But this feature is only present for Mail Folder. Select Apply Date Filter to choose for a particular time period, if you dont want your entire PST file to migrate.

Export Items
STEP 7

Start Restoring

Now, click on Start to start the process.

Start Restoring
STEP 8

Status Report

The progress of restoring is displayed in the window.

report
STEP 9

Restore Completed

After completion, a message 'The Restoration process is completed' will appear.You can now, login to your Office 365 Outlook account to check the migrated file.

restore completed
  • Admin account of Office365 must have Office 365 license assigned, you must be able to access OWA for admin.
  • Admin account of Office365 must be impersonated. How to Apply impersonation, watch video.
  • Check if you have login as administrator on your machine (where tool is running)?

STEP 1

Run Office 365 Restore

Start >> All Programs >> SysTools Office365 Restore >> SysTools Office365 Restore and Click on Login button for login into Office 365 Account.

 


STEP 2

Enter Login Credentials

Enter Office 365 Username & Password. Select Application Impersonation and click on Sign In.


STEP 3

Select Office 365 Restore

Select Office 365 Restore to read data from PST & store it to Office 365 account.



STEP 4

Browse CSV File

Browse CSV file containing email id of users and path of PST files. Select one or more users whose mailbox need to be restored.




STEP 5

Select Restore

Click on Restore button to begin restoration process.




STEP 6

A new window will appear with advanced options such as select category, folder hierarchy, and date filter.





STEP 7

Now, click on Start button





STEP 8

Restore Process Status

It will take some time to restore mailbox items. In the below screen, you can see completed & pending status of the process.





STEP 9

Restore Process Completion

Once restore process is completed, the message will be displayed. Just click on OK button.


Download Office 365 Backup Download