Import PST to G Suite - Software Guide

Know How to Execute Import Process Using the Tool


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Following are the Steps to Import PST to G Suite


Download and Launch SysTools Import Tool

In case, tool is not activated, see how to activate the product: Activation Steps

Tool provides the help section for the details about each Import mode. Click on "Help" button to view this section.

Start screen


Select the source platform as Outlook and the destination platform as G Suite.

Important Note: The tool does not require Outlook installation on your system. The destination simply signifies that the backup format is set to PST.

enter source and destination


Select the categories of data items you want to import from the Workload section.

workload screen


Using the Date-Range Filter option you can perform the date based selective import of the mailbox data. Click on Next.


You will now come to Source screen where you have to select the folder path where the Outlook PST files are stored.

You have to put these files in their respective folders (created with the name of target G Suite email IDs) as described below:

Create a folder in root drive, like:

Go to the drive where you have stored your data.

Within the drive make a folder named pst.

Create MSG folder

Here each user must have their own seperate folder like shown in the image.

Select user Folder

Each username folder has its own unique PST file.

View Email Folder

The overall structure should resemble the following:

E:/PST/[email protected]/(put all PST files of user1)
E:/PST/[email protected]/(put all PST files of user2)
E:/PST/[email protected]/(put all PST files of user3)

And then select the folder "E:/PST/" into our tool as "Import Folder Path".

Click on the Validate button to ensure appropriate permissions are assigned.

Source screen


Validate the correct permissions and click Next.

provide details


You will now come to the Destination Screen.

Here, provide the Admin Email and Service Account details carefully.

After this, upload the Certificate File that is the p12 file into the software panel.

Refer to this to create project for G Suite. Source Google Cloud Console Project

destination screen

Validate the correct permissions and click Next"


After validating, the permissions will be granted to the source user. Click on Next.

provide details


On the Users screen, there are several ways in which you can add users from the source account that needs to be processed.

  • Fetch Users: It will automatically fetch users from Source domain.
  • Import Users: This will import users through CSV.
  • Download Template: This downloads a template to be used as a sample for creating CSV file.

fetch users

Fetch Users: It will fetch all the users from Source domain.


Import Users: This will import users through CSV.


Download Template: In this option, you will get a sample CSV file in which you can add source users manually.


The list of users is now, displayed on the screen.

user list

You can Search for a particular mailbox and select that user to import data. There is a Show Selected toggle bar that will show only selected users in the list.

user list


To map the source and destination IDs, the user has two options either manually enter the destination email for each source account or use a CSV file to complete the task.

import users

Click on Validate to authorize selected user source account(s).

validate users

Once the users are validated, click on "OK" button.

ok button


After the validation is successfully completed, click on Start Import button to start the import process.

start Import

The software will check your license quota and provide details. Click "Start" to finally start the process.

start button

Users can also Stop Import process if required while the import is In Progress.

Stop import


Once the Import process is completed, you can see the mailboxes under Completed tab.



After successful import, click on Download Report

  • Summary Report - The summary report downloads a single report displaying all the user accounts along with import details of emails, contacts, calendars.
  • Detailed Report - The detailed report downloads individual reports of all/selected G Suite user accounts with their import details.

report download

The tool provides two options for downloading the reports:

Summary Report: The summary report will be a single .csv file containing import reports of all the selected users for import.

import summary

Detailed Report: Here, you get the option to save the detailed import report of the mailboxes you want to. Select the mailbox and click on Download button.

report downloaded

Choose the destination location where you want to save the Detailed Report.

report downloaded


Re-Run Import option is also provided in order to perform the import again.

  • Retry Failed Items: To Import the data which didn't get downloaded.
  • Re-Run Full Import: To perform the entire Import process again.
  • Delta Import: To Import the newly arrived data without duplication.

rerun import


To view the end result login to Google Workspace id where you imported the data and open Gmail.

Here you will see that the entire folder structure is within the lable subsection like it was at the source.

On comparing the before and after images of the Google Workspace we can clearly see that all new data is in its requested spot.

First we have emails


rerun import


rerun import

Same is the case for contacts.


rerun import


rerun import

Likewise calendar data is updated too.


rerun import


rerun import

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