B2B2C Email Shutdown: How to Backup & Migrate AEI Accounts
B2B2C Email Shutdown is imminent. The Quebec-based ISP formally known as AEI has made a formal announcement that it is going to end all email services on November 30, 2025. After this date passes, you will no longer be able to log in to your @b2b2c.ca accounts. The account will be permanently deactivated, and all of the inboxes will cease to exist.
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Let us first see how people came to know about this service closure news.
B2B2C Email Shutdown Official Announcement
Every account holder received an email from the official B2B2C communication team that stated the following:
Original (French):
Bonjour [blurred name],
Nous avons le regret de vous informer que B2B2C cessera d’offrir des services Internet à compter du 30 novembre 2025. Par conséquent, votre service Internet actuel sera désactivé le 30 novembre 2025.
Translation (English):
Hello [name],
We regret to inform you that B2B2C will stop offering Internet services as of November 30, 2025. Consequently, your current Internet service will be deactivated on November 30, 2025.
Here, there was a mention of Internet services ending. These internet services also include the email service.
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This means that customers must back up their email while they can and also look for ways to migrate out to a different platform. Before we do that, let us see how b2b2c.ca domain evolved over the years.
A Brief History of B2B2C You Must Know Before Its Closure
Originally known as AEI Internet, it has been providing internet services to the eastern provinces of Canada for more than two decades.
It soon grew to become one of the largest independent ISPs in Quebec with 45,000+ households under its service umbrella.
B2B2C used different names in various regions that it served; some more popular names include B2B2C-Abacom.
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Recently, it became part of the EBOX group, which itself was acquired by Bell Canada in 2022.
Despite this, it kept its unique identity, which is now about to end. So this brings in the question: why exactly is this happening and why now?
Reasons for B2B2C Discontinuing Its Email Service?
While the detailed reasons have not been made public, we can speculate by looking at the recent industry studies. For some years now, the ISP-hosted email services have been on the decline. Maintenance of email servers is a high-cost activity, not to mention the continuous threat of data breaches and attacks.
Moreover, many modern email-only services like Gmail and Outlook have become quite popular and are also not region-locked.
Also Read: What to Do to Transfer Xtra Mail to Gmail
All this made the end of B2B2C inevitable. Let us now study what impact it has on users who still rely on their @b2b2c.ca mail for over-the-internet communication and see what action they must take to avoid data loss.
What to Do Before the Nov 30 Deadline?
Step 1. Pick a new email service. It can be an ISP mail or a dedicated email service like Gmail, Outlook, Yahoo, etc. I suggest you choose an independent service that is not tied to your internet connection to future-proof your email.
If a similar email service closure scenario arises again, you won’t have to rush to migrate or back up.
Speaking of backup you could use the top rated IMAP backup solution to full fill these needs, that is exactly what you need to do next.
Step 2. Save a copy of all B2B2C emails locally. This will help you preserve the communication data even after the service expires. You need not download emails one by one from the B2B2C web portal; just set up your account on any email client and let it do the rest.
Step 3. Migrate B2B2C data to the destination account. This is the final step you need to perform to truly get rid of the @b2b2c.ca account. Being an IMAP type account, it’s easy to move B2B2C mails, but don’t forward them. I will tell you about a brilliant alternative.
Best Way to Migrate B2B2C Emails
To avoid downtime, use the SysTools IMAP Migration Tool. This software will move all emails from your @b2b2c.ca account to whichever platform you desire. All of this is done without compromising on either speed or accuracy.
The delta sync feature of this tool is especially helpful for collecting all the last-minute emails that arrived after the first migration cycle began. We used the same tool when we had to migrate Titan Mail to Gmail as well. So it is fully capable of migrating the B2B2C mails as well
Here are the quick steps you can use to migrate mail with this tool
- Step 1. Start off by downloading a copy of the software on your computer.
- The IMAP option is preset in both the Source and destination sections. Also, the email workload checkbox is checked as well; all you have to do is apply the date filter, but that is optional.
- Validate the source B2B2C mail (use the other option), type the IMAP server URL, and port number.
- Next up, perform the destination server validation.
- Map the Users with the help of the free template that the tool gives you.
- After the user list is visible, validate and click the Start Migration button.
Conclusion
The B2B2C email shutdown is permanent and takes effect on November 30, 2025. Once this deadline passes, all @b2b2c.ca account holders lose access to their emails, and every historical message is lost forever.
That’s why people who wish to safeguard their emails must do the following: pick a new provider, back up all the important emails that are inside their B2B2C mailbox, and then use the best IMAP to IMAP transfer software to get their emails across.
At last, update all contacts and websites you had registered your old B2B2C email with your new address.