Unable to Install Microsoft 365? Here’s How you Can Fix It

If you are having problems installing Office 365 on your device. This article will help you. Here, I am going to explain the cause of the problem and the solutions to fix it. So, read the article to the end.

For business productivity, Microsoft 365 is a strong suite. It is a very popular program because it provides advanced and strong features like Word, Excel, PowerPoint, Outlook, robust cloud services and other real-time collaboration functions. With these features, Office 365 is a great choice for data management and other industry related activities. However, you may also encounter issues like this being unable to install Office 365.

Why Microsoft 365 is Not Installing in your Device?

Imagine, you downloaded Office 365 on your computer and when it comes it time to install. the loading is stuck or you will get a message telling you are unable to install your Office 365. This is a big let down and frustrating for you. But, why is this happening? There are many factors that cause this issue which I have mentioned below.

• In your device, an outdated version is already installed. Which blocks the new version to install on your computer.
• During the installation, the internet connectivity is slow or unstable. That’s why it takes time to install the program.
• The set up files get interrupted while downloading the program. So, you have trouble launching Microsoft 365.
• Installing Office 365 can take a lot of space. So, if your hard drive does not have enough storage. Then, setting up the program would be difficult.
• Your operating system is outdated, so, if the system fails to meet the minimum requirements. There would be problems in installing the program.
• Sometimes, third-party antivirus tools or firewall settings can disrupt your installation process. By mistakenly thinking the installer is a threat.
• To use the Office 365 account on the device. You need to first sign it as administrator. If you don’t then give appropriate permissions that you weren’t able to download from Office 365.

These are the factors that cause you to not install Office 365. Now, let’s see how you can resolve this problem.

Preparations Before Installing Office 365

But before going through the ways to resolve the issue. First follow these steps to prepare for the procedure.

• Check the basic device requirements to install Microsoft 365, such as. Operating System: Windows 10 or latest, MacOS Sierra (10.12) or later.
  • Processor: 1.6 GHz or faster processors
  • RAM: 4 GB or 2 GB for 32-bit
  • Hard Disk Space: 4 GB of available disk space
  • Display: 1280×768 resolution (or higher)
• Uninstall old version of Microsoft Office. So that there would be no conflicts between the two programs.
• Make sure you are using the updated version of the Operating Systems.
• Ensure that you have appropriate space in Disk space for installing the program.
• Temporary disable the Antivirus or Firewall when you are downloading Office 365. After completely installing the program, you can enable the antivirus again.
• Keep your Office 365 credentials, because you will need it to activate the Office 365.

Now, follow the methods below so that you can easily install Microsoft 365. I am going to explain all the methods in detail, so follow them properly.

Fix Can’t Install Office 365 Issue by Clean Boot Mode

If you can’t install your Office 365 in the normal system. Then, try installing in clean boot mode. To do this, you have to first perform a clean boot to prevent any potential conflicts. Then, go to the steps below for the procedure.

1. Press Windows+R keys to open the run dialog box.
2. Enter, msconfig, and search it. The System Configuration window will appear.
3. Click on Selective startup option from the General tab.
4. Go to the Services tab and click on Hide all Microsoft services at the bottom of the Window.
5. Press the Disable all option, then click Startup tab. Hit the Open Task Manager.
6. Disable all the startup items and close the system configuration. Restart your computer.
7. Now, you can easily install your Office 365, by going to the Microsoft 365 installation page.
8. Sign in to your account and follow the instructions to download and install Office 365.

Now, you can normally launch the program on your computer without any issues.

Using Office Offline Installer to Install Microsoft 365

If the regular online installer doesn’t work to install your Microsoft 365. Then, use the Offline installer to do that. This method works when your installation crashes, unstable internet connection, or antivirus blocks the installation. To know how it works, follow the steps below.

1. First download Office Deployment Tool. In your C drive, create a folder in the name of ODT.
2. Then, download the Office Deployment Tool from the browser. Save it to the downloads folder.
3. Install the software by double clicking it. Accept the License terms and browse it to the ODT folder.
4. Now, if you want to install 32-bit Office 365 ProPlus, then open Notepad.
5. Copy and paste this following codes in the Notepad:
   <Configuration>
   <Add OfficeClientEdition=”32″>
   <Product ID=”O365ProPlusRetail”>
   <Language ID=”en-us” />
   </Product>
   </Add>
   </Configuration>
6. Save the file as installOfficeProPlus32.xml in the ODT folder.
7. Press Windows+R to run the dialog box. Now, search this path c:\odt\setup.exe /download installOfficeProPlus32.xml
8. Click on Yes to allow this app to make changes to your device. Now, your downloading will start on your computer.
9. After the installation, activate and run the program.

• If you download other versions like the 64-bit version of Office 365 Pro plus. Then, in the text file, change the <Add OfficeClientEdition=”64″>, <Product ID=”O365ProPlusRetail”> and then save the file in installOfficeProPlus64.xml.
• For 32-bit version of Office 365 business: change <Add OfficeClientEdition=”32″>, <Product ID=”O365BusinessRetail”> and save it to installOfficeBusRet32.xml
• For 64-bit version of Office 365 business: <Add OfficeClientEdition=”64″>, <Product ID=”O365BusinessRetail”> and save it to installOfficeBusRet64.xml

All the steps are the same, just change the required above steps according to the version you are going to install.

Fixed Specific Office 365 Installation Errors

The above methods solved the general problem of can’t install Office 365. But, if you are facing specific errors while installing. Then, follow the steps that are mentioned.

• Error 0-1018: This error code happens when there is conflict with the existing Office installation. To resolve it, you can do
  Use Microsoft Support and Recovery Assistant to clean old installations.
  After that, restart your system and reinstalling Office 365.
• Error 30015-11: It happens when the Office installation corrupted or you are having problem with system files. Below are the ways to solve it.
  Use System File Checker by typing sfc /scannow in PowerShell.
  Then, reboot and attempt the installation using Offline installer.
• Error 30175-13: When the antivirus or firewall block the installer to install your Office 365. To get rid of it, follow these steps.
  Temporarily disable antivirus or firewall.
  After that, download and install Office again.
  Re-enable protection after installation.
• Error 30029-1011: Because of the unstable internet connection, there is incomplete setting up. Here, are the ways to fix it.
  Switch to stable internet connection.
  Or you can download Office offline installer to install the Microsoft 365.
• Error 30015-1007 (0): This problem because of the issue of system permissions or another app blocking installation. To fix it, follow the steps.
  Restart your PC by clean boot mode. Then try install the Office 365.
  Also, run the setup file as administrator.

Hence, these are all the solutions that you can use when you are not able to install Microsoft 365. However, this problem not only happen to new users. But, also occur to the existing users. Scenarios like you are switching your devices, updating newer version of Office 365, or using your work Office 365 account on your personal computer. In that case, they also face this issue. But, before resolve using these methods it is also best to save your data.

How to Save your Data Before Reinstalling?

As you are facing the problem of reinstallation issue in Microsoft 365. Then, before going through the solutions, first store Office 365 data. Many experts recommend to use SysTools Office 365 Backup Tool, a specialized utility that store an entire Microsoft 365 mailbox in your local device. Thus, by saving your data first, you can prevent any loss of critical files.

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To Conclude

Whether you are new users who is just getting start with Office 365 or reinstalling your Microsoft 365. There are chances that you may encounter can’t Office install Office 365. So, I have provided you general ways and specific error solutions to help you resolve the problem. Along with this, backing up the data is also important before you fix the issue.