Is Flow Candw.Ky Email Services Closing or Not? Complete Guide

Right now, Flow Candw.ky email service is still active. But there is a plan to discontinue the service. What are the reasons for the Flow Candw.ky email shutdown, and how to recover data? All will be explained in this blog.

On 8 May, the officials of Cable & Wireless stated that they planned a Flow Candw.ky email shutdown at the end of August. However, URCO intervened and demanded that Flow first provide the details of affected users, migration support, and customer notification. These are the requirements for the company, but don’t waste your time. Start planning in advance so that the transition from Flow/C&W will be smooth.

Know About Candw.ky Email Services

Flow Candw.ky email services is a long-running platform by Cable & Wireless or Flow for the customers. It is a webmail service, where the message and files are stored in Network-based storage. It supports IMAP settings, which means you can configure it with third-party apps.

Users who have an active Flow residential internet or telecom subscription can use the email services for free, and use this format as email address: @candw.ky, @flow.ky.

Why Flow/C&W Email is Shutting Down?

According to officials, Candw.ky email services are being discontinued because the platform is approaching the end of its lifecycle. Below are the key reasons:

• The platform uses older technology that is difficult to maintain.
• The current services do not receive important security updates, which increases the risks of phishing, fraud, and cyber threats.
• New modern email services offer better functionality, larger storage, and strong spam protection.
• It becomes expensive to maintain aging email services.
• Flow encourages its customers to switch to newer modern email providers.

These are the main reasons the Flow/C&W email services are shutting down. Now, you have the opportunity to recover your account data and move to a modern service account.

What You Need to Do Before Flow Candw.ky Email Shutdown?

Now, one big question is what you should do since the Flow emails are going to be closed. There are several things that need to be done, like

1. Backup your important emails
2. Switch to a new email provider
3. Update accounts to be linked to the Flow email
4. Contact with personal and business contacts
5. Move existing emails to another platform

Step 1: Backup Important Flow Emails

This is the critical step before the service is stopped. If you have fewer emails, you can manually back up to your local storage.

1. Log in to the Flow Candw.ky email account.
2. Select the emails that you want to save.
3. Separately download the attached files.
4. Open the email and click on the print option.
5. Click the Save as PDF button, then save the email to your desktop.

If you have multiple emails that you want to backup. Then you can try SysTools IMAP Backup Tool, which can securely back up your Flow/C&W emails into multiple files.

Step 2: Switch from Flow Candw.ky to New Provider

As Flow emails are coming to an end, you must start looking for a modern email provider to continue your work without any interruptions. When selecting a new provider, there are some factors that you must consider:

• Strong security features
• Good spam protection
• Sufficient storage space
• Easy accessibility across devices
• Reliable customer support

Here are some of the best alternatives to Flow/C&W email service

• Gmail
• Outlook.com
• Zoho Mail
• Proton Mail

Step 3: Update Linked Accounts in Flow/C&W

Some users link their Flow Candw.ky email account with the services. Such as online banks, financial services, social media accounts, utility and telecom services, and many other services.

But once its email service is closed, you will no longer receive password reset links, verification codes, billing notifications, and other important messages. So, replace these linked account to new email account.

First, review all the used accounts and update them with a new email address. After that, verify that you will receive messages and login alerts in the new account.

Step 4: Contact with Business and Personal Users

Once you have switched from Flow/C&W email service. Now, you must notify your important contacts, personal and business, about your new email address. This establishes uninterrupted communication once your old email service is discontinued. Inform family members and friends, clients and customers, employers and coworkers, business partners and vendors, and other professional contacts.

You can send an email to tell them that Flow/C&W email is shutting down and provide the new email address for future communication. This step prevents missed emails, delayed responses, and communication issues when the Flow emails become unavailable.

Step 5: Move Existing Emails to New Account

During the switch from the Flow email account to another provider account. You also have to migrate your existing emails to the new account. Flow/C&W allows IMAP access. You can use it to migrate your emails. For this, you can manually migrate your data. By following these steps.

1. First, log in to your new email account provider.
2. Then, go to the Account Settings and select the New Account option.
3. Provide your Flow email address and password. Then, add the IMAP details.
   1. Incoming Server: mail.candwmail.com
   2. Incoming Port: 993
   3. Incoming Security: SSL
   4. Outgoing Server: smtp.candwmail.com
   5. Outgoing Port: 465 or 587
   6. Outgoing Security: TLS or SSL
4. With this, connect your Flow/C&W account. After that, you can copy your emails from the Flow account to your new account inbox.

Some users have issues manually migrating their accounts. For this, you can use a professional tool like SysTools IMAP Migration Tool that can easily move your Flow emails into any email account in just a few minutes.

Flow Candw.ky email is still working, but in the coming months it will be shut down. Therefore, it is best to start planning earlier so that you have plenty of time to recover your data, find a new email provider, and switch your account.

Final Words

There is no official date for when the Flow Candw.ky email shutdown will occur, but the truth the email service will be closing down. The main reason behind this is that the infrastructure of the email service is outdated, which makes it difficult to maintain. That’s why this blog provides a complete checklist that you can use to switch to your new account more easily.