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Is Hotmail.com and Outlook.com the Same? My Clear Explanation

  Tej Pratap Shukla
Written By Tej Pratap Shukla
Anuraag Singh
Approved By Anuraag Singh
Modified On December 23rd, 2025
Reading Time 8 Min Read

Many users still ask me the same question: Is Hotmail.com and Outlook.com the same? I realized that the confusion is still in people’s minds, and they don’t have a clear vision about this, even years after Microsoft introduced Outlook.com. Personally, I used Hotmail for a long time for my professional communication and for banking alerts. 

So when Outlook.com came, I had the same doubts as you guys: Is Hotmail now Outlook? No, but not all parts, as the Outlook is desktop-based, but now Hotmail has been replaced with Outlook.com (which is online-based). In this article, I am going to explain how Microsoft handles both services today, and if you have any doubts about the relationship between Hotmail and Outlook, this guide will clear all your doubts.

My First Thought: Is Hotmail.com and Outlook.com the Same?

I deeply researched to get a clear answer of Is Hotmail.com and Outlook.com are the same. I found that Hotmail and Outlook are part of the same Microsoft email ecosystem, but both are different in terms of name or branding.

Officially, Microsoft retired the Hotmail brand and replaced it with Outlook.com, but many users question that Is Hotmail now Outlook. The answer is yes, in a way, because Hotmail is now technically powered by Outlook.com, but still users have the privilege to keep their existing @hotmail.com email address.

Personally, I experienced the transition, and I got to know that Outlook.com is the modern version of Hotmail with better features and security.

Related article: Change Hotmail.com to Outlook.com

Why Microsoft Replaced Hotmail with Outlook.com

User Query

 

When I heard about the transition, I wanted to understand the real reason behind it. After deep research and using the services after the transition myself. I realised why Is Hotmail.com and Outlook.com the same, it’s a hot topic among the users. From my point of view, Microsoft simply wanted to:

  • Introduce a cleaner and more modern interface to the users
  • Make spam filtering and security stronger
  • Hassle-free email connection with OneDrive, Calendar, and Teams
  • Bring all the email services together in one place

That’s the reason why people ask, is Hotmail now Outlook, because technically, Hotmail didn’t go anywhere; it has just evolved.

Is Hotmail.com and Outlook.com the Same Account?

Is Hotmail.com and Outlook.com the Same

This was my biggest concern for the initial stage, but I was relieved after knowing that Hotmail and Outlook use the same Microsoft account system. When I signed in using my Hotmail login details, Microsoft directly took me to Outlook.com.

So, if you are assuming that Hotmail.com and Outlook.com are same, the answer is yes, but from an account perspective. The reasons are:

  • Login credentials are the same, and no issue logging in Outlook.com
  • Inbox is also the same
  • Same contacts and calendars
  • Same Microsoft account

By seeing this, I am sure about one thing that the Hotmail users are already using Outlook.com behind the scenes, and they are unaware of this.

Additional guide: imap-mail.outlook.com is Not Responding

Is Hotmail Now Outlook in Terms of Features?

From a practical point of view, the answer is yes. After I compared both platforms, I concluded that Outlook.com offers more advanced features than the old Hotmail interface. This is another one of the reasons why people ask the question, is Hotmail now Outlook? The improvements that I personally noticed:

  • Advanced level of protection against spam and phishing emails
  • Email searching is now quicker and easier
  • A clean and ad-free interface
  • Smooth integration with Microsoft 365 tools

This proves that is Hotmail.com and Outlook.com the same, mainly a branding change, not a change in how the services work.

Will I lose Emails If I Switch from Hotmail to Outlook.com?

I can understand this feeling as I felt the same. When I heard about the transition, the first thing that came into my mind was what about my years of emails? Will I lose them? I was relieved after knowing:

  • All my emails remain the same after the transition
  • Nothing will change in terms of folders
  • My contacts will get synced automatically
  • My calendar data will be safe and secure

Even though I fully trust Microsoft about the transition and data security, I took extra precautions as the emails are important to me, so I backed up my data. I personally used a reliable and trustworthy third-party solution, which helped me in creating a secure copy of my emails. Let’s learn more about this. In the process of understanding is Hotmail.com and Outlook.com the same, it is important in keeping the data safe.

Why I Recommend Backing Up Hotmail or Outlook Emails

Even if is Hotmail and Outlook, and both work on the same platform, data safety should be your priority. I learned this after losing my emails a few years back due to a sync issue in another email service. I don’t want this to happen to any other users. That’s the reason I always recommend backing up your data using a professional and reliable tool like SysTools Outlook.com Backup Software. It’s a decision you never regretted taking. It helped me:

  • Saving my emails safely on my own device
  • Keeps my data safe from accidental loss or deletion
  • Storing emails in different file formats like PST, EML, and more for easy access
  • Protect and preserve your important email conversations

So, If understanding if they are the same, keeping a backup or backing up your data from time to time is always a smart move to avoid data deletion.

Related guide: Download Emails from Outlook.com

Can I Still Receive Emails on Hotmail?

Yes, first I was also surprised. Even after the transition to Outlook.com I was still receiving emails on my Hotmail address. This is the proof that is Hotmail.com and Outlook.com the same in terms of delivery and infrastructure. This clearly means:

  • No emails are missed
  • There is no urgency to update all services; you can take your time
  • You are able to use both email addresses at the same time

This flexibility can clearly be the answer for is Hotmail now Outlook, and that is yes, but without pressuring users to leave Hotmail right away, while keeping it professional.

My Honest Comparison: Hotmail vs Outlook.com

After using Outlook.com for a while now, I can confidently say that Outlook.com feels more professional, and I can say that perfectly a better choice for the new generation. While Hotmail is working fine, I can notice that Microsoft is investing more in Outlook.com.

When people ask me is Hotmail.com and Outlook.com the same, I’ll explain them like this:

  • Hotmail is the old name
  • Outlook.com is the new version
  • Both run on the same system behind the scenes

This makes the transition smoother for long-time Hotmail users like me.

Extra resource: Delete Outlook.com Account

Should You Switch If You’re Still Using Hotmail?

Personally, I recommend switching to Outlook.com or at least you can understand first is Hotmail now Outlook, so it will help you in making the best decision. If you consider switching, then you can take advantage of new features. As we discussed, that the Microsoft is focusing heavily on Outlook.com , so there will be more future updates. Before switching:

  • Always create a backup of your data using the tools I recommended
  • Go through your Microsoft account settings
  • If needed, create an Outlook alias

Author’s Verdict

In closing, Is Hotmail.com and Outlook.com the same?

From my point of view, I can say that yes, but in terms of the account, inbox, and data

And no, in terms of branding and interface, as they are the same

Another question which answer we are searching for in this article is Hotmail now Outlook.

I am very confident in saying that this is absolutely correct because Hotmail is now powered by Outlook.com, and Microsoft is heavily focusing on this.

Speaking from my own journey, the transition was easy and hassle-free. Still, I always advise the users who want to initiate the transition to take a backup of their data before making any major changes, and the tool that I recommended is the best in its league, and it helped me stay confident and prepared.

If you had doubts earlier, I hope this article has made everything clear and simple for you.

FAQs

Q. What is the difference between Hotmail and Outlook?

There are many differences between them, but the main difference is that Hotmail is the old Microsoft email service, while Outlook is the modern version of it with more features and a new interface.

Q. Can I have both Hotmail and an Outlook account?

Yes, you can have both Hotmail and an Outlook account, with the same Microsoft account and since Outlook now manages Hotmail.

Q. What is Hotmail called today?

Nowadays, Hotmail is named Outlook.com because Microsoft rebranded it years ago.

Q. Why is Hotmail not working with Outlook?

There can be multiple reasons why Hotmail is not working with Outlook, and here they are:

  • Incorrect credentials
  • Outage in Microsoft
  • Old version of Outlook
  • Connectivity issues

Q. Is Hotmail.com and Outlook.com the same?
Yes, now Hotmail.com works on the Outlook.com platform under Microsoft