Is it Okay to Use Gmail For Business?

Written By Ashwani Tiwari
Anuraag Singh
Approved By Anuraag Singh
Published On December 22nd, 2023
Reading Time 5 Minutes Reading

One of the chief hallmarks of every business company is being professional in their conduct, and this professionalism must be reflected in their contact details, especially email addresses. Having a business email address helps in seamless communication with teammates and current and future customers while establishing the credibility of your business. Many new companies begin with a Gmail email address due to its popularity. This blog discusses one such question related to Gmail for business purposes – is it okay to use Gmail for business?

About Gmail and Gmail Business

Gmail is an email service by Google with a share of 23 percent of global email users. It has advanced email filters for efficient mail arrangements besides robust spam filters for mailbox security. On the other hand, Gmail Business (also known as GSuite or Google Workspace) is a professional upgrade to Gmail with access to many incredible applications for seamless collaboration and productivity.

Many new business owners and companies create a Gmail account when they begin their operations. Undoubtedly, Gmail is the perfect email client for professional usage for many users. However, one question clouds the minds of all business people: should I use Gmail for my business? We will answer this significant question with only one word – NO.

The upcoming section explains why Gmail isn’t suitable for business-level usage, so keep reading this article to know them!

Why Gmail Isn’t Suitable for Businesses?

Since we have answered the question at the end of the previous section with a No, let us explain the rationale for our answer. The following points highlight Gmail’s shortcomings as a business email client:

  • No Business Affords Data Loss: No company can work perfectly with adjusting to sudden and frequent data loss. No doubt, Gmail has many security features that ensure complete email security. However, most of them are for the premium plans. So, if you are a small-scale business owner using Gmail for official correspondence, you must shift to a trustworthy professional email client.
  • Data Recovery is Difficult: Another aspect of Gmail’s failure as a business email client is the difficulties with data recovery. Many Gmail users professionally using it face problems when attempting to recover account access. They get locked out of their accounts or face account hacking attempts, which makes data reclamation challenging.
  • Minimal Account Storage: Gmail becomes unsuitable for businesses, especially the smaller ones, because of the lower account capacity for storing crucial emails. Gmail provides 15 GB of storage with free accounts. However, this storage capacity is shared, meaning Google Drive and Photos also use this free account storage. Hence, storing endless professional emails on a free Gmail account isn’t feasible.
  • Expensive Professional Plans: Even if businesses stick with Gmail and plan to upgrade their accounts to GSuite, the costly plans become another hindrance. GSuite (or Google Business/Workspace) plans range from $6 to 18 per month, which becomes expensive for small-scale businesses. Another aspect of this pricey GSuite plans is the additional cost Google charges for migrating your Gmail data to GSuite.
  • No Company Branding: Creating a free Gmail account for professional usage doesn’t have your company’s branding. The free Gmail account looks like this: [email protected], which looks unprofessional for email marketing and correspondence purposes. Continuing the previous point, GSuite or Gmail Business provides a professional mail address for your domain. However, it comes with a steep price tag, making Gmail unusable for many businesses, especially small-scale ones.

These reasons describe the issues with having a Gmail account for professional usage. The following section mentions the best alternative to Gmail for efficient business-level email sharing.

How do I Select a Professional Email Service?

If you can’t select a perfect professional email service, check out this curated list of Best Email Service Providers for this year. Here, we will focus on one such service from this list because it is well-suited to resolve the query in this blog compared to the other solutions shared in the referred list.

Yes, we are talking about the excellent SysTools Business Email Hosting in this blog. You can comfortably use our business email platform to upgrade your small business with many features, thus answering the question – is it okay to use Gmail for business?

Now that we have talked about features, the following points mention some astonishing qualities of our efficient business mail service:

  1. We offer progressive data handling filters for seamless email management.
  2. Our business email plans carry hassle-free data migration from your current email platform.
  3. Our solutions offer complete business email security with modern data filters, message encryption, and antivirus scanning.
  4. We assist businesses with frequent data backup and recovery in the event of unexpected mailbox deletion or failure.
  5. We ensure seamless business email accessibility for mobiles, Windows, Linux, and Apple iOS.
  6. Follow-up Reminders help you keep track of important emails for urgent response.
  7. We offer an assured uptime of 99.99% for instant email availability for you and your team.


We explored the answer to a question many business heads and companies ask – is it okay to use Gmail for business? Gmail has many astonishing features, undoubtedly making it the perfect email service for personal use. However, the reasons described in the blog reveal many weaknesses of using Gmail for professional purposes.

Therefore, we have mentioned the best business email service to help you secure your crucial data with complete security. The features of our service make it one of the best professional email providers.


By Ashwani Tiwari

Being a Chief Technical Analyst, I am aware of the technicalities faced by the user while working with multiple technologies. So, through my blogs and articles, I love to help all the users who face various challenges while dealing with technology.