Office 365 Export Application Cannot be Started? Try These Quick Fixes
Microsoft 365 is a popular business productivity suite that provides various SaaS services for both personal and business users. It also stores a large number of files, emails, calendars, events, contacts, applications, etc. However, there are times when administrators and users want to save their cloud data in the PST format. Generally, it is done by using the inbuilt feature of Office 365, i.e., eDiscovery PST Export tool.
However, users often notice errors, such as the Office 365 Export application cannot be started or is not working. In such a case, it is very difficult to perform the same operation. Let’s understand this issue with the help of a user’s query.
User Query:
“I am using Office 365 application and I need to save all mailbox data into PST. So, I tried to open the inbuilt eDiscovery Export Tool, but I found an error message that the Application cannot be started. Can you please suggest me the best solution to export exchnage Online data to local format. Your helpful suggestions will be appreciated.”
Quick Fixes for Office 365 Export Application Cannot be Started
Multiple users have faced the same problem like this. Thus, in this section, I have mentioned an automatic solution, which you can use, when the Office 365 Export Application does not work or does not start properly.
- Step 1. Download, Install & Launch the Tool on PC.
- Step 2. Choose Desired Items & Apply Filter.
- Step 3. Log in with Admin Credentials & Validate.
- Step 4. Set Destination Location & PST Size.
- Step 5. Choose User & Click on Export.
Why Office 365 Export Application Cannot be Started?
There can be several reasons why the Office 365 Export Application cannot be started:
- You do not have administrative previllages, or admin rights not assigned to you.
- Using Internet Explorer 9.0 or its later version and you have not installed the Microsoft .NET Framework 4.5 or later.
- Using an outgoing proxy server, the connection times out.
- You do not have the Click Once browser extension installed, and you are using a third-party browser.
- Local intranet zone settings are not set up correctly in the Internet Explorer browser.
Most Reliable Alternative to Fix for Office 365 Export Stops Working
There are many scenarios where the Office 365 Export application cannot be started, or it does not work, hangs, opens slowly, or fails to perform the migration. In this case, users need to seek help from professional software. One of the best tools that are available in the online market is the SysTools Office 365 Export Tool.
With the help of this utility, users can easily export Office 365 mailboxes into PST files without using the Office 365 built-in export application. It also allows migrating selective data from Office 365 mailboxes to Outlook PST format without any data loss. The tool provides an option to apply a date filter and gives multiple naming conventions. Moreover, this software is compatible with all versions of Microsoft Windows, like Windows 10, 8.1, 8, 7, etc.
Here are the steps for the same:
Step 1. To get started, first, download, install, and launch the software on your computer.
Step 2. Choose Office 365 as the source platform and select Outlook as the destination platform.
Step 3. With our user-friendly interface, easily select the specific mailbox items you want to export from the provided list. You can also apply date filters to export selective data based on a specific date range.
Step 4. Next, securely log in to the software using your Office 365 admin credentials to authenticate the platform. Click the Validate button to ensure that the required permissions are granted.
Step 5. Set the destination path to save the resultant PST files on your computer. Additionally, you have the option to choose the appropriate PST file size.
Step 6. Now, it’s time to add users. You can do this using any of the following methods:
- Fetch Users – Automatically retrieve users from the Source domain.
- Import Users – Upload users through a CSV file.
- Download Template – Obtain a sample CSV template to create your user list.
Step 7. After adding the users, select the ones whose data you want to export, and then simply click the Start Export Process button to begin the export.
Wrapping Up
In this detailed article, I have discussed one of the most commonly asked queries, i.e., How to Fix Office 365 Export application cannot be started? To resolve this problem, I have discussed the reasons behind this issue and also a few ways to fix it.
Moreover, if you are not technically sound, then you might be stuck in fixing these issues, hence it is recommended to switch to the above-mentioned software solution to archive Office 365 cloud data locally.