How to Recover Emails from Unmountable Exchange Database? Get the Solution

Summary: Sometimes a situation occurs where Exchange users and administrators want the simple solution to recover emails from unmountable Exchange database which saves their time and effort. This write-up will help users and guide them to recover emails from the Exchange 2016, 2013, 2010, etc… database which is not mounting.

If any of the mailbox database isn’t mounted which means that the Exchange database file is severely damaged or corrupted. Users cannot access the emails when the database is not in the mounting state. So, it is the top priority operation for Exchange users & admin to retrieve emails from unmounted Exchange 2016/2013/2010 database.

Solutions to Recover Emails from Unmountable Exchange Database

Follow the given methods which help you to recover & repair the Exchange database file:

Solution 1: Use Exchange PowerShell New-MailboxRepairRequest Command

Users can execute the New-MailboxRepairRequest cmdlet to restore emails but this method may fail in one scenario this solution may get failed because it needs the Exchange database to be in the mounted state. Also, make sure that the log file path is properly recovered. If you don’t find the log file, then use the next method.

Solution 2: Execute ESEUTIL /P Command

This cmdlet is use to repair the damaged Exchange database file. After that, users have to run eseutil/d command to perform defrag Exchange mailbox database. When the cmdlets are successfully completed, then mount database Exchange 2016, 2013, 2010. After that, you have to create the new database & export the users mailboxes to it.

Solution 3: Run Dial Tone Recovery Procedure

When the Microsoft Exchange Server is in an unavailable state, then users is not able to move send or receive emails. The Exchange dial tone recovery brings the user back online in a quick way. The temp Exchange mailboxes can be restored on the same server or the another one. Use the different option given for this method which is given below:

1. Create the dial tone and database. Then performs the recovery on the alternative server
2. Execute this recovery on the identical server where the database is failed
3. For email recovery, use the alternative server

Note: The manual solution provided above are having more disadvantages rather than advantages. Also, users cannot get the desired result which means that users can’t get the repaired Exchange mailbox database. Additionally, it requires users to have technical knowledge, skills and hands-on experience to work on these manual method. So, to avoid all this complexity, it is suggested to use the advanced software mentioned below which easily repair the severely damaged or corrupted Exchange database file automatically with no data loss.

Solution 4: Use Third-Party Software to Recover Emails from Unmountable Exchange 2016/2013/2010 Database

SysTools Exchange Server Recovery Software is the professional tool supports offline / dismounted .edb file. This recovery manager for Exchange database utility provides scan mode option i.e. Quick and Advance scan which resolves the database corruption Exchange 2010/2013/2016 and repair EDB file as well as mailboxes automatically without using any PowerShell cmdlet.

To remove the minimal corruption, select the Quick scan mode and recovers highly corrupted Exchange database file, choose the advance scan. This option also recovers the permanently deleted Exchange database mailboxes and data items from loaded offline EDB file.

Any users (Technical or Non-technical) can use the utility as it provides graphical user interface which makes their work easier & save time too. You can extract mailbox from EDB file Exchange 2016/2013 and export EDB recovered mailboxes to Live Exchange Server, Office 365 and PST, MBOX, MSG, PDF, EML, HTML file formats.

The utility auto-creates the export report which contains the success and fail count of exported Exchange mailbox data.

Key Features Of Automated Wizard

1. Support Exchange STM and EDB file
2. Preview EDB mailbox data items before conversions
3. Maintains original folder hierarchy and keep metadata intact
4. Export Exchange mailbox items in a specified period of time via date filter option
5. Provide option to remove email encryption (SMIME/OpenPGP) from EDB mailboxes
6. Categories filter option export selectively mailbox data items
7. Suitable with all Exchange Server, Windows OS, and Microsoft Outlook versions

Steps to Recover Emails from Unmountable Exchange Database

Step 1: Download, Install and Launch the advanced software in your local machine

Step 2: Click on the Add file button >> Load offline/dismounted Exchange Database file

Step 3: Select advance scan mode >> Click on the add button

Step 4: Preview recovered Exchange emails >> Click on the Export button

Step 5: Select the Exchange mailboxes >> Click on the Export type option >> Select the browse button to set target file path >> Click on the export button

Bringing It All Together

This write-up provides detailed information to recover emails from unmountable Exchange database by using the solution provided here. The dial tone recovery method is helpful in this situation where the Exchange Server is unavailable but it is suggested for users to use the third-party software which easily repair Exchange mailbox and EDB file without any loss of data and export directly into the Live Exchange Server mailboxes, O365 and various file formats in a simplified manner.