Comprehensive Guide to Extract Mailbox Data from Offline EDB File

Written By Ashwani Tiwari
Anuraag Singh
Approved By Anuraag Singh
Published On July 15th, 2022
Reading Time 6 Minutes Reading

In this post, we will focus on a secure guide to extract mailbox from Exchange EDB files in various versions of the Exchange Server. There are two ways in which the users can export their crucial data from offline EDB files i.e., free manual way and a reliable software solution. The freeway requires some additional steps and technicalities to carry out the complete process.

We have discussed and explained both the steps in this article. You can look through both the procedures and choose the best one as per your requirement.

But before directly hopping to the procedures to extract mailbox from offline EDB file in Exchange, let us have a look at how EDB files are important and why users want to perform the extraction process.

In order to keep the Exchange Server working properly, the EDB files are very important. But there are situations when the Exchange database does not behave properly because of numerous reasons like system failures, virus infections, hard drive failures, etc.

Even though it is not so common, once the Exchange database file gets damaged, one must fix the corruption issues and extract data from EDB file.

Reasons Why Users Want to Extract Mailbox Offline EDB

Some of the common causes of extraction are:

  • When users want to access their data stored in disconnected or orphaned EDB files.
  • In scenarios where users want to keep an archive, shared or public folder separated from the primary mailbox.
  • Where the users need to access the Exchange DB file without connecting / mounting it on some other mailbox.
  • When there is a need to access Exchange EDB data on some other platform / application.
  • Scenarios where users are facing issues while mounting the EDB file on Exchange Server.

These are some of the widespread reasons for the extraction of mailbox data from Exchange EDB files. Now, let us now jump to the methods to do the same.

Free Way to Extract Mailbox from EDB File

As many of us know that we cannot extract our data from Exchange EDB files directly. We first have to connect / mount the file with the existing or new temporary mailbox to get the data out of it. If you don’t want to perform all these steps, then you can skip this method and opt for the automated utility.

One of the easiest ways to connect a disconnected mailbox with a mailbox is by using Exchange Admin Center. Let’s see how you can do it:

  • Login to the Exchange Admin Center as an Administrator.
  • Navigate to Recipients >> Mailboxes >> … (More) >> Connect a mailbox option as shown in the image below.

Connect a Mailbox

  • Following that, you will see a list of all the disconnected mailboxes. Select the desired mailbox and hit the Connect icon.

  • Then you will receive a pop-up window to confirm your action. Select “Yes, connect to the user account above” to proceed.

Confirm Action

  • Click on the Browse button to choose the desired mailbox and hit the Finish button.

Browse Mailbox

  • The mailbox will be finally connected to the user mailbox and ready for extraction.

After completing the above process successfully, you can now take out your crucial data.

Steps to Extract Mailbox from EDB File via EAC

You can use the Exchange Admin Center to extract data from Exchange versions like 2013, 2016, and 2019. The steps to perform the same are discussed below:

  • Open Exchange Admin Center and go to the mailbox tab available in the Recipients option.

Mailboxes Window

  • Choose the mailbox and right-click on it. Then select Export to a PST option.

Export to a PST file

  • Now browse the mailbox from which you want to extract the data and hit Next button.

Choose Mailbox

  • Specify the system path on which you want to save the data.

Save Path

  • You can also choose the option to send a notification mail when the export process is over.
  • You can enable / disable the option as per your choice and click on the Finish button.

Notify Email

These are the steps that you need to follow when you want to extract mailbox data from Exchange EDB files for free. It requires a lot of time and effort to carry out the process completely. However, you can speed up the export process by opting for an automated tool to export Exchange mailboxes into PST format.

If you don’t have the Live Exchange Server environment and only have the EDB file to extract the data, then the following solution is suitable for you.

Simplest Way to Extract Mailbox from Exchange EDB File

Most of the time, there are scenarios where users don’t have the Live Exchange Server environment and want to extract their crucial data. Additionally, they don’t have much time to carry out the entire process to get their data back. Thus, we understood their problem and got a trusted and reliable EDB File Converter Software. It is one of the advanced utilities that help users to extract their data in 5+ file formats.

Download Now Purchase Now

Users can then access their important mailbox data in any of the applications supported by the respective file formats. Moreover, the tool provides an option to extract data from damaged EDB files as well. It is completely free to download and try the free demo version of it.

You can use this utility to extract your mailbox data from EDB file created in Exchange 2019, 2016, 2013, 2010, and other previous versions.

Steps to Extract Mailbox from EDB File Exchange 2016, 2013, 2010, 2007, 2003

Step 1. Download the automated software in your local system, Install and Run it.

Step 2. Select Add File button > Load offline Exchange EDB file > Click on the Add button.

Step 3. Preview offline Exchange database file and mailboxes > Click Export.

Step 4. Select the Exchange Mailboxes > Click on PST export option > Select browse button to set target file location > Click on the Export button.


Exchange mailbox extraction is not a cakewalk if you don’t know the complete procedure of it. You should have detailed knowledge of how things work in Exchange to safely extract your data. After keeping these points in mind, we have provided you with both the available solutions that will help you to extract mailbox from EDB file in Exchange. You can choose any of these procedures depending on your feasibility.


By Ashwani Tiwari

Being a Chief Technical Analyst, I am aware of the technicalities faced by the user while working with multiple technologies. So, through my blogs and articles, I love to help all the users who face various challenges while dealing with technology.