How to Extract Mailbox from EDB File Exchange 2016, 2013, 2010, 2007, 2003?

Ashwani Tiwari | Modified: 2021-01-07T07:43:27+00:00 | Exchange Server|

In this post, we focus on how to extract data from Exchange EDB file in all versions of Exchange Server. See a quick solution and manual method to extract PST from EDB file database.

MS Exchange Server stores all crucial data of users like emails, contacts, tasks, calendars, etc., in EDB file format. This file maintains every single communication with the Exchange Server and all type of messages in the EDB file.

In order to keep Exchange Server work properly, the EDB file is very important. But, there are situations when the Exchange database does not behave properly because of some reasons.

For example, system failures, dismounted database, hard drive failures, infection, etc. And, most of the times, corruption in the EDB file is the major reason behind such behavior.

Any small damage to Exchange database file can result in temporary or permanent inaccessibility of Exchange Mailbox or data loss. The lives of an organization also depend on the mailbox backup.

Therefore, to get access back to Exchange Server, either EDB file needs to be repaired. Or, one can extract mailboxes from EDB file Exchange 2016, 2013, 2010, 2007. But, always keep in mind, Microsoft Exchange versions have some limitations. However, the only option for the user to overcome all limitations is to Extract Mailbox from EDB File of Exchange Server 2016, 2013, 2010, 2007, 2003.

One-stop Solution to Extract Mailbox from EDB File in All Situations

Resolve Issues in a simple understandable method is always preferable. The EDB to PST Converter tool which is the best utility to extract mailboxes from EDB file in Exchange 2016/ 2013/ 2010 and below versions.

Download purchase

The important fact is, it can recover & repair EDB file from corruption and extract PST from EDB file effortlessly in a few simple steps. It is simplified, user-friendly, and easy to use.

This utility has built-in scan mode option i.e. Quick and Advance scan which recovers damaged/corrupted Exchange database file. Depending on the level of corruption in the EDB file user can select the dual scan option. Also, the advance scan recovers permanently deleted Exchange .edb mailboxes and data items. User can export recovered Exchange data to Live Exchange Server, Office 365, and HTML, EML, PST, MBOX, MSG, PDF file format.

Now, you can easily recover deleted mailbox after retention period. The tool supports various types of Exchange mailboxes such as: users, disconnected, legacy, shared, archive and item: notes, mails, tasks, contacts, journals, calendars. It also supports public and private Exchange database file. 

The software allow users to selective/multiple migrate Microsoft Exchange emails and other mailbox items to the PST and various other file formats. Trial version of the product is provided for user understanding. It can preview repaired mailbox data in the preview panel. 

Key Features Of Professional Software

  1. Export dismounted/offline EDB file to Outlook PST
  2. Preview Exchange mailbox items before conversion
  3. Dual scanning mode option to recover & repair Exchange mailbox
  4. Maintain original folder structure and keep metadata intact
  5. Categories & Date filter option export selective Exchange mailbox data
  6. Option to remove encryption from Exchange mailbox in batch
  7. Suitable with all MS Windows OS, Microsoft Outlook, and Exchange Server version

Stepwise Method to Extract Mailbox from EDB File Exchange 2016, 2013, 2010, 2007, 2003

Step 1: Download the automated software in your local system, Install and Run it

install software

Step 2: Select Add File button > Load offline Exchange EDB file > Click on the Add button

click on add file

Step 3: Preview offline Exchange database file and mailboxes > Click export

preview exchange mailboxes

Step 4: Select the Exchange Mailboxes > Click on PST export option > Select browse button to set target file location > Click on the export button

click export

Finally, the Exchange mailboxes is successfully extracted to the Outlook data file format.

Note: To extract Exchange EDB mailbox from Live Exchange Server 2016/2013/2010/2007/2003 to PST file format, one can go for Exchange Export Tool that allows extraction of all Exchange database mailboxes in a hassle freeway.

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Cases & Solutions to Extract Mailbox from EDB File of Exchange Server

Before directly moving to the methods of Exchange Mailbox extraction, it is important to understand the situations in which it is required. All of them are discussed below with their respective solution:

Case #1: Exchange Database is Not Mounted

Reasons: There can be many possible reasons behind this error in Exchange Database, which are listed below:

  • There might be a mismatched signature in the Exchange log file. It can be possible even if the database is in the consistent state.
  • There is a change in the state because of an antivirus program. In some cases, the installed antivirus program on the server removes the quarantines log file. This result in “failed to mount database 2016” error.
  • A user has executed ESEUTIL command and forgets to remove the log files. It will generate another error if a user runs it with the incorrect log file name.

Solution: Depending upon the versions of Exchange Server, the solution to perform recovery will vary.

For Exchange Server 2007 & 2003

To overcome the mounting issue in Exchange 2007 and 2003, a user is advised to use ESEUTIL and ISINTEG tool. The aim of eseutil.exe is to scan, repair, and defragment database and isinteg.exe is to fix the errors related to information security integrity.

Note: Exchange database needs to be in an offline mode while executing Eseutil and Isinteg commands.

Before you begin:

  • Log in to MS Exchange Server via admin credentials.
  • Make a copy of the database files with the help of backup directory.
  • Move the unnecessary data to some other location and free up disk storage space.
  • Run CHKDSK to confirm there are no bad sectors in the hard disk.

Run ESEUTIL /p Command:
This command will simply scan mailboxes from EDB mailbox and repair it in case of any issue. For the same, run the command given below:

Run Eseutil /d Command:
The above command i.e., Eseutil /p will delete the severely damaged pages instead of repairing. This might create white spaces, which is empty or unused space. Now, one can remove it using eseutil /d command, which will defragment the Exchange database.

Run Exchange ISINTEG Tool:
It is used to repair the of Exchange database when Eseutil has done with repairing of mailboxes from Exchange databases.

For Exchange 2010/ 2013/ 2016

On the arrival of Exchange Server 2010, the method to perform recovery of damaged EDB data file is changed. New-MailboxRepairRequest cmdlet is the improvement over Isinteg tool. It will detect and repair damaged database file of Exchange Server 2010, 2013, 2016. The PowerShell commands can easily be used to perform recovery operation in Exchange 2010 and above versions.
Execute the command given below and to repair damaged database file:

Case #2: Exchange Server is Not Working Properly

Reasons: If a user is facing this error, then there must be some reason behind it. The primary reason behind this issue in Exchange Server 2016 and below versions is corruption in the cache. However, all items are stored in a cache from an Exchange account and if that gets corrupted, it will create synchronization issue.

Due to this, Exchange Server will stop working. Now, to get Exchange Server back in the normal working condition, a user needs to follow the methods discussed below.

Solution: To overcome this situation, a user needs to manually extract mailboxes from EDB file Exchange 2016, 2013, 2010 and below versions. However, the method of extraction depends upon version to version.

For Exchange Server 2003 and 2007

If user is working on Exchange 2007 & 2003, use ExMerge utility to extract mailbox from EDB file offered by Microsoft. The main motive of this application is to merge the Exchange Server mailboxes. It will simply extract data from one Exchange Server mailbox and merge it to some other mailbox on different Exchange Server.

However, if a user wants, then he/ she can extract mailboxes from EDB file of Exchange 2007 and 2003 in a PST format also. As the tool is capable to merge data between the Exchange Server mailboxes. So, it can also be used for recovering data from corruption and one can extract PST from EDB mailbox data.

For Exchange Server 2010,  2013,  2016

As a user moves to the latest versions of Exchange Server like 2010, 2013, and 2016, the approach to extract mailbox from EDB file changed. However, in the latest versions, the Exchange database is handled by the Exchange Admin Center (EAC). Now, to know how to extract mailbox from Exchange 2013 EDB file, follow the steps mentioned below carefully:

The complete process of extracting mailboxes is divided into three parts:

  • Create a Share Folder
  • Assign Import/ Export Permissions
  • Extract Mailbox from EDB File

Step #1: Create a Share Folder

Now, MS Exchange Server is managed via a web interface so, one has to create a share folder in order to export mailbox from EDB file. A user can place this Share Folder at any desired location but make sure that:

  • There is proper space for the PST file
  • Exchange Server can easily get access to that shared folder
  • When the process is completed, clean it up

Now, its time create a share and name it as EXUtil$ and share it by assigning full access. Make sure that for NTFS Permissions, Exchange Trusted Subsystem object has full control.

Step #2: Grant Import/ Export Permissions

1. First of all, open EAC or Exchange Admin Centre on your machine

2. After that, click on the Permissions option
3. Then, from the top of the screen, choose Admin roles
4. Next, you have to click on the Organization Management from the displayed list
5. Now, to edit, click on the Pencil

6. Here, you can add a member to whom you want to give permissions
7. At last, click on the OK button

Step #3: Export EDB Mailbox Data Items to PST

1. To start the process, log in to EAC as a user to whom you have granted import/export permissions in the above step
2. After that, you need to locate the users whom you want to export to PST format
3. Then, click on the 3 dots and choose Export to a PST file option from the drop-down menu to extract PST from EDB database file.

4. Here, you can either export data of the mailbox or data from the archive. Choose any of the option based on your choice

5. Then, give the path of the shared folder that you have created in step 1 and give a unique name to a PST file
6. Next, you need to choose the user, which will get the notification when the job is done

7. You will get the notification as the job starts, completes or fails

8. When the process gets completed, the PST file will appear in the shared folder.

As discussed above, there is number of manual approaches available to extract mailboxes from Exchange 2016/ 2013/ 2010 EDB file. But all of them have some limitations like they are version specific and complex to understand. Each and every procedure require a user to be technically strong to perform the migration. A user needs to have admin rights or some special permissions to execute the manual method. Thus, to overcome all such limitations, a user is suggested to switch to a third-party tool which allows to extract PST from EDB mailbox data.


Exchange mailbox extraction is one of the complex processes that needs to performed carefully. Otherwise, there might be a loss of data or a user will lose permanent access to its data. Thus, to perform this task to Extract Mailbox from EDB File of Exchange Server 2016, 2013, 2010, 2007, 2003 in the best possible manner, a user needs to follow each and every step properly. However, in order to have a hassle-free solution, a third-party tool is also suggested. On which a user can rely upon without any risk to extract PST from EDB file effortlessly.

Frequently Asked Questions

Why Exchange EDB file get corrupted ?

There can be many possible reasons behind issue in EDB file:
System Failure
Hardware Failure
Dismounted Database

Is it possible to convert all data from EDB to PST at once?

Yes, you can easily export emails, contacts, calendars, etc., from EDB to PST at once without any hassle.

What is the reason behind “Exchange Database is Not Mounted” issue?

Signature in the Exchange log file not matched
Antivirus program changes the state
Run ESEUTIL command and forget to remove log files

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