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Resolve Error “Sorry We’re Having Trouble Starting Outlook” Issue

  author
Written By Andrew Jackson
Anuraag Singh
Approved By Anuraag Singh
Published On September 18th, 2024
Reading Time 4 Minutes Reading

Mostly users may receive this error “sorry we’re having trouble starting outlook only one version of Outlook can run at a time” while opening, closing, downloading, installing, updating or whenever performing any action like sending, receiving, copying, pasting etc.

This error occurs due to an intermittent connection, low speed, modem or router configuration, Internet Service Provider (ISP) restrictions, local machine configuration problems etc on the local machine. Therefore, in the upcoming section, we are going to discuss multiple ways to resolve “Sorry we’re having Trouble Starting Outlook” issue. Before proceeding this, let us explore how to get rid of this error message when MS Outlook cannot Start .

 

 

Reason Behind MS Outlook Error “Sorry We’re Having Trouble Starting Outlook”

Go through these instructions due to which users can resolve this error “Office Error Code ” message. Some of them are mentioned below:

  • Due to the proxy issue, you will get this error message
  • This error message indicates if there are some conflicts with MS Outlook internal Application
  • PST file corruption is also one of the reasons for this issue.

Instant Way to Fix the Corruption of the PST File

As we said that Outlook data corruption is also one of the reasons for this issue and if you are looking for the best alternative of ScanPST to repair the Outlook data file, then try SysTools PST File Repair Tool. The tool offers you a wide range of features that helps users to fix any level of corruption.

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Including the repairing of PST file the tool helps you to recover and permanently delete files from the Outlook PST file. So try the demo of the tool to know more features of the tool.

Manual Steps to Fix  “Sorry We’re Having Trouble Starting Outlook”

There are multiple ways due to which users can easily fix the “Outlook error sorry we’re having trouble opening this item”error. You can follow any method according to your needs. Let us have a look:

1. Clean up local temp folder

  • Initially, you can press and hold Windows key and then, letter ‘R’ together
  • When the Run window will pop up, type “temp” ( without the quotes) and then, press Enter key.

  • Now, open the location for temporary files in Windows Explorer
  • Select any particular file or folder inside the open Window and click CTRL + A key together
  • Next, right click on the highlighted files.
  • While clicking on the ‘Shift’ key, choose the “Delete” option from the menu
  • If you are prompted for choosing ‘Yes’ or ‘Allow’ or ‘Continue’ option, select the checkbox in the lower left corner of the pop-up screen and click on the visible button as below mentioned.
  • Now, repeat the previous step, if pop up continues with just a few clicks times, select an option that displays the pop-up window and choose the option ‘Skip’ and then, repeat the same
  • After deletion, you may shut down the Temporary folder window and continue to the next step.

2. Clean up %temp% folder

This manual step helps to clean all junk files and follow the above steps to delete the temporary folder as stated above, where the command ‘temp’ is replaced with “%temp%”( without including the quotes).

3. Cleaning All System Files

  • Press Windows + R key together to open the Run dialog box
  • Now, type the command “cleanmgr” (without quotes).

  • After that, choose the hard drive partition from a drop down menu and press OK button
  • Once the scan process is completed, select all items from the given list, except the Recycle Bin
  • Then, click OK button and wait to perform the clean up operation for successful completion

4. Delete All Internet Explorer junk files

  • Press and hold Windows + R key together.
  • From the Run window, type the command ‘inetcpl.cpl’ and press Enter key

  • Now, click the ‘Advanced’ tab under the Internet Options window.
  • After that, hit on the reset button
  • Next, select the delete personal settings in pop-up window
  • Just wait for completing the reset operation and continue to the further step

If the Error stating “Sorry We’re Having Trouble Starting Outlook. Only One Version Of Outlook Can Run At A Time” is not fixed, then this problem is critical and data loss might occur. Even a single corrupt component may affect the hardware as well as software.

Conclusion

In the above-discussion, we have discussed various manual solutions to fix “Sorry we’re having Trouble Starting Outlook” issue in detail. Along with this, all possible reason behind the occurrence of this Outlook error message is also described. Make sure follow each step carefully in a proper way.

  author

By Andrew Jackson

I am SQL DBA and SQL Server blogger too. I like to share about SQL Server and the problems related to it as well as their solution and also I do handle database related user queries, server or database maintenance, database management, etc. I love to share my knowledge with SQL Geeks.