How to Restore Deleted Disconnected Mailbox in Exchange Server

Written By Kumar Raj
Anuraag Singh
Approved By Anuraag Singh  
Published On September 24th, 2022
Reading Time 6 Minutes Reading

Every Microsoft Exchange Server consists of numerous mailboxes. These mailboxes contain valuable data of the Exchange users. The exchange offers the facility to disconnect these mailboxes when users do not need those. At the same time, it is possible that the disconnected Exchange mailboxes become accidentally deleted. Whatever might be the reason, it is a common need of the Exchange users to restore deleted disconnected mailbox in Exchange.

This post will elaborate on popular approaches used to retrieve disconnected Exchange Server mailboxes that have been deleted. Let us take you through the stepwise process of restoring mailbox to Live Exchange Server. Before that, we will read what an Exchange user has to say about his problem related to deleted disconnected mailbox.

“I have been working as an Exchange Server admin of my organization. Around a year ago, some of our employees went for training, so we disconnected their mailboxes. It was going well until I fell sick. I handed over the responsibility temporarily to my assistant and he deleted some of the disconnected mailboxes by mistake. As the employees will be back soon from training, I am in dire need to restore deleted disconnected mailbox in MS Exchange Server from EDB file. I know that the experts in this forum will be able to help me in this regard. Thanks in advance.”

How to Restore Deleted Disconnected Mailbox in Exchange 2013/ 2016

While we consider similar user issues, it seems to be a great need. So here we will describe an efficient solution to recover deleted mailbox from EDB file in Exchange Server 2016, 2013, 2010, 2003, etc. in Windows OS. Go through the following section to understand more about the proficient utility and also explore the steps to retrieve data from EDB file.

When it comes to retrieving the deleted Exchange mailbox, SysTools Exchange Recovery Software to recover Exchange EDB mailboxes is the right solution for every Exchange user. This application not only recovers mailbox data, but also restores and extract mailbox from EDB file Exchange 2016/2013 it back on Live Exchange Server. If you want to perform the mailbox restoration in a hassle-free manner, conduct these steps one by one as instructed.

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Steps to Recover Deleted Disconnected Mailboxes From EDB File

  1. The very first step to mailbox recovery is download Exchange Recovery Tool.
  2. Install and launch the software on your Windows system.
  3. Click on Add file from the Home screen and Add file window will open.

click add file

  1. If you know the location of your EDB file, then you can easily add it by choosing the radio button beside Select File and then click on the (…)icon beside EDB file.

click on select file

  1. Select the file from your system and click Open. The file will get added to the software.
  2. If you do not know the location of EDB file, choose Search File. You also have to determine whether to search in a particular system drive or all drives.
  1. This option will display all the EDB file of the selected drives. Now choose the .edb file from which you need to restore deleted disconnected mailbox in Exchange Server.

remove encryption

  1. The decrypt email option remove encryption from Exchange mailbox in batch.
  2. Select the scan mode between Quick and Advance resolve database corruption Exchange 2010, 2013, 2016. For a corrupt mailbox, choose Advanced, else choose Quick. This advanced scanning option automatically recover deleted mailbox from EDB file and also to repair Exchange mailbox issues.
  1. Recovery Manager for Exchange database tool will scan the file and upon completion, you can save the scan result if needed.

save scan option

  1. The tool will preview complete data of the deleted disconnected Exchange mailbox. You can preview the email in normal or attachment mode.

disconnected mailbox

  1. If you want to restore the complete mailbox, click on the Export button. Users can also recover selective data by checking the items and then right-clicking to select Export.

  1. Choose Live Exchange Server and click on Adv. Settings.

click on advance settings

  1. Select Exchange Settings tab and enter Exchange credentials, Server version, and IP Address.

enter exchange credentials

  1. Choose General Settings if you want to perform selective restoration based on date or category.

general settings

  1. After saving the advanced settings, users have to enter destination mailbox and make it validate. It can be added by uploading the data in a CSV file.


  1. Click on Export button and the EDB file restoration will begin. You can check its live progress of the software interface.

exporting process

  1. After the export is done, a short export report will be visible on your screen.
  2. Users can also save the report in CSV file format on any local folder.

Want to Convert Exchange EDB File in Other Formats?

In case you want to restore deleted disconnected mailbox in Exchange server EDB file, but not want to directly import in Exchange Server, then you can also do that with help of this software. Exchange EDB Restore Tool which repair EDB file also offers the facility to convert recovered EDB file mailbox items into PST, MBOX, EML, MSG, HTML and PDF formats too. If users want to restore the data in Office 365 account, the program is capable of performing that too.

  • 100% Secured Tool: The software is free from any virus and malware, so there is no risk of virus infection.
  • Safe Procedure: With this application, the process of restoring deleted disconnected mailbox is completely safe. There is no chance of data loss or data corruption during this process.
  • Complete Data Export: The latest technology used in this application can export all EDB file data including emails, contacts, calendar, journals, notes, etc.
  • File Naming Convention: While saving the EDB data in HTML, PDF, EML, MSG format, users can choose their preferred file naming convention from the given options.
  • Maintains Folder Hierarchy: Users will also be able to retain the original folder hierarchy of the Exchange mailbox.
  • Latest Exchange Server Compatibility: This application can be used in case of all Exchange Server versions including Exchange 2019 and Exchange 2016.


Exchange users often face the need to restore deleted disconnected mailbox in Exchange Server. 2016 / 2013. To help them, we have shared the ultimate solution of Exchange deleted mailbox restoration, which is the EDB mailbox Repair & Recovery Tool. Even if the deleted disconnected mailbox contains corruptions, users can also use the Advanced Scanning option of the software in order to fix any mailbox corruption. Moreover, the same tool can be used for mailbox data conversion in various other file formats like PST, PDF, MBOX, MSG, EML, and HTML.


By Kumar Raj

Kumar Raj has more than 14 plus years of expertise in migration technology. He likes to create, edit, and optimize web material on topics conversion of email data, and migration of email data. For the majority of the past ten years, he has been a devoted fan of the technology scene.