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Public Folder Migration Using SysTools Office 365 Migrator

Follow this complete guide to migrate your Public Folders step by step.

Pre-Requisites

PublicFolder Mailbox Creation
A Mailbox Creation must be complete before you can create folders in the Public Folder mailbox. Please follow Mailbox Creation Steps to create Mailbox.

Note: Before starting the migration please make sure about the destination domain name(e.g., @domain.com, @domain.onmicrosoft.com, or hosted domains), as this cannot be changed later, because the software licenses will be consumed and these cannot be revoked afterwards.

Following are the Steps to Migrate Public Folders

Download and Launch the SysTools Migrator. In case, tool is not activated, see how to activate the product: Activation Steps

Tool provides the help section for the details about each migration mode. Click on "Help" button to view this section.

SysTools Migrator - Help Tab

STEP 1

In the "Setup" screen, select "Microsoft 365" as the source platform and "Microsoft 365" as the destination platform for the migration.

Select Source and Destination

Under "Resource & Workload selection," check the "Public Folders" option to allow public folder workload migration, and also select "Public Folder Email" to include emails in the migration.

Select Workload

To migrate data within a specific date range, check the "Date Filter" box and select a "From Date" from the calendar pop-up.

Apply Date Filter

STEP 2

On the "Source" screen, enter the Admin Email and Application ID for the source Microsoft 365 account.

Enter Source Credentials

Review if all the permissions are successfully validated or not.

Source Permissions Validated

Navigate to the "Destination" screen and enter the Admin Email and Application ID for the destination Microsoft 365 account. After entering the destination account credentials, click the "Validate" button to verify the necessary permissions.

Validate Destination

Again, review if all the permissions are successfully validated or not.

Destination Permissions Validated

STEP 3

Go to the “Resources” section and select “Users.” Here, you can specify the users to be processed for migration.

Use “Fetch Users” to retrieve users from the source account, or select “Import Users” to add users using a template. You can click “Download Template” to get the required user template.

fetch user options

If you click on Fetch Users, you will be prompted with a message. Click Continue to proceed.

fetch users

If you wish to import users, select the “User list csv file” field and upload the prepared CSV file using the upload icon. Once the file is selected, click “Upload” to import the user list.

import users

If you need a template, click on Download Template and save the user mapping template as a CSV file. Enter the required file name, select “Microsoft Excel Comma Separated Values File (*.csv)”, and click “Save”.

download template

STEP 4

Go to the “Resources” section and select “Users.” Here, you can specify the users to be processed for migration.

Use “Fetch Users” to retrieve users from the source account, or select “Import Users” to add users using a template. You can click “Download Template” to get the required user template.

users fetched

STEP 5

Select the required users from the displayed list and enter their corresponding Destination Email addresses. You can use the “Search” field to find specific users.

select users

You can use the filter to view “All Users,” “Permission Failed,” or “Permission Succeed” users. You can also enable “Show selected” to display only the users selected for migration.

filters

Go to the “Resources” section and select “Users.” Here, you can specify the users to be processed for migration.

Enter the corresponding “Destination Email” addresses for the selected users. After mapping the users, click “Validate” to verify the entered details.

enter destination emails

STEP 6

Select the required users from the displayed list and enter their corresponding Destination Email addresses. You can use the “Search” field to find specific users.

select users

STEP 7

Select “PublicFolders” under the “Resources” section. You can specify the Public Folders for migration by using “Fetch Folders” to retrieve them from the source account or “Import Folders” to upload a prepared folder list.

fetch folders' options

Click on Fetch Users and Click “Continue” to fetch the Public Folders from the configured source account.

fetch folders

If you wish to Import Users, select the “PublicFolder mapping csv file” field and upload the prepared CSV mapping file. After selecting the file, click “Upload” to import the Public Folder mapping data.

import folders

Save the Public Folder mapping template as a CSV file. Enter the required file name, select “Microsoft Excel Comma Separated Values File (*.csv)”, and click “Save”.

download template

STEP 8

Once the Public Folders are successfully fetched, the tool displays the number of folders processed. Click “OK” to continue.

folders fetched

STEP 9

Select the required Public Folders from the list and enter the corresponding Destination Folder paths.

select folders

Use the filter to view “All Public Folders,” “Permission Failed,” or “Permission Succeed” folders. Enable “Show selected” to display only the Public Folders selected for migration.

filters

Click “Create Folder” to create a new folder in the destination account.

create folder

Add the “Destination PublicFolder” entries for the selected source folders and click “Continue” to proceed.

provide destination folder

Click “Start” to begin creating the Public Folders in the destination account.

start creation

Once the Public Folders are created successfully, the tool displays the number of folders created. Click “OK” to continue.

publicfolder created

After the Public Folders are created, the “Status” column displays a check mark for successfully created folders. If any folder creation fails, click “Continue” to retry the failed folders.

status marked succcessful

STEP 10

Click the Validate button to verify the configured public folder mapping before migration.

validate folders

A confirmation window will appear showing the number of public folders successfully validated. Click OK to complete the validation process and proceed with the migration.

folders validated

STEP 11

Once the public folders are validated, the Source Permission and Destination Permission columns display the permission status for each mapped public folder. Verify that the permission icons are shown for both the source and destination before starting the migration.

permission status

Click Start Migration to begin migrating the selected public folder data to the destination account.

start migration

Review the available licenses and click Start to begin the public folder migration.

review license details

A confirmation message appears stating “Migration started successfully”. Click OK to close the message and proceed with the migration process.

migration started

STEP 12

After the migration starts, the Status tab displays the migration progress. Select In Progress to view the active public folder migration and monitor details such as the Source Folder Count, Migrated Folder Count, Folder Failed Count, Source Item Count, Migrated Item Count, Failed Item Count, and Pending Item Count.

permission status

Upon clicking on refresh, the details will be updated.

start migration

When the migration is completed, select the “Completed” tab to view successfully migrated Public Folder workloads. Review the migration details, including folder and item counts.

review license details

Click the “Information” icon to view more information of each Public Folder migration column, including folder and item counts.

migration started

Click the “PublicFolderEmail” workload name to view the detailed migration information for the selected Public Folder.

migration started

Review the “Folder Analysis Details” to check the source, migrated, and failed item counts for each folder. Click “Download Report” to save the folder analysis report.

migration started

Click the “Information” icon to view the folder analysis details, including the Folder Name, Folder Path, Source Count, Migrated Count, and Failed Count.

migration started

STEP 13

After the migration starts, the Status tab displays the migration progress. Select In Progress to view the active public folder migration and monitor details such as the Source Folder Count, Migrated Folder Count, Folder Failed Count, Source Item Count, Migrated Item Count, Failed Item Count, and Pending Item Count.

migration in progress

Upon clicking on refresh, the details will be updated.

refresh details

When the migration is completed, select the “Completed” tab to view successfully migrated Public Folder workloads. Review the migration details, including folder and item counts.

migration completed

Click the “Information” icon to view more information of each Public Folder migration column, including folder and item counts.

migration column information

Click the “PublicFolderEmail” workload name to view the detailed migration information for the selected Public Folder.

worlkload details

Review the “Folder Analysis Details” to check the source, migrated, and failed item counts for each folder. You can click on “Download Report” to save the folder analysis report.

review details

Click the “Information” icon to view the folder analysis details, including the Folder Name, Folder Path, Source Count, Migrated Count, and Failed Count.

folder analysis description

STEP 14

Click “Download Report” to view the available report options. Select “Migration Summary Report” or “Detailed Report” as required.

download report options

If you wish to download the Migration Summary Report, choose the required location and file name for the report, then click “Save” to download the Migration Summary Report in CSV format.

save migration summary report

If you wish to download Detailed Report, click on Detailed Report option and then select the required Public Folder. Further, click on “Download” to download its report.

download detailed report

Select the required report options, then click “Generate” to start generating the migration report(s).

generate report

After the report generation is completed, click “Download” to save the generated report.

report generated

Choose the required location and file name, then click “Save” to save the detailed migration report as a ZIP file.

save report

STEP 15

Click “Migration Actions” to choose “Retry Failed Items”, “Re-Run Full Migration” or “Delta Migration” as required.

migration actions

Select the failed Public Folder items and click “Start” to retry the migration.

retry failed items

Select the required Public Folder and click “Start” to re-run the complete migration.

re run migration

Select the required Public Folder and click “Start” to perform the Delta Migration.

delta migration

If you wish to import folders, click on the import public folders icon and upload the prepared Public Folder list CSV file.

import folders

If you need a template, Click Download Template to save the PublicFolderExecutionSelection.csv for preparing the site selection data.

download template

Click Download User Resource List to save the user resource details as a CSV file.

download resource list

STEP 16

Go to Settings > General. Enable the Enable multiple accounts option, set the required number of concurrent users using the slider, and click Save to apply the settings.

general settings

Go to Settings > Logs to view the available log files. Select any .log file from the list to preview its contents.

logs

Go to Settings > SMTP and enable Enable email notification. Enter the SMTP server details, including the SMTP Server, Port Number, Username, Password, Sender, and Sender Name. Click Test Connection to verify the SMTP configuration, then click Save to apply the settings.

smtp

Go to Settings > Notifications and enable Send notification on start of migration. Enter the Subject and Email content, choose the required email body format, and click Send Test Email to verify the notification settings. Finally, click Save to apply the configuration.

notifications

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