Troubleshoot Gmail Not Receiving New Emails on Desktop and Mobile
Emails are one of the most important forms of communication for professionals, and Gmail is the most trusted platform used for this purpose. But what if you observe that your Gmail not receiving new emails? Or even your Gmail stopped working. This can restrict your work, like not being in touch with the necessary emails, which can cause unwanted stress.
So, if you’re facing “Gmail account stopped receiving emails” errors. Then, in this article, we’ll discover the reasons behind it and how to fix a new Gmail account not receiving emails using troubleshooting steps which ensure to recovery of our inbox.
Why is My New Gmail Account Not Receiving Emails
If you’ve just made an account & configured it? Here you can follow these steps:
- Wait for activation, which might take up a few hours for server of google to activate completely.
- Verify you’ve shared the right email address with others.
- Check some different tabs, like spam or junk, for new messages received in a filtered way.
- Test your email by composing and sending it to another person to ensure that outgoing is working properly.
Why is Gmail Not Receiving New Emails?
It can be caused due to many reasons where Gmail fails to receive emails. Some of the common ones are given below:
- Poor Network Access
Sometimes, you’re not facing an error with Gmail, but it’s with your internet connection. Having weak connectivity may hinder your Gmail from receiving & syncing the conversations.
- Storage Capacity Reached
By default, Gmail offers 15 GB of free storage, which is divided among Google Drive, Google Photos, and Gmail. If your limit gets full, then Gmail might not accept new emails until you clear it.
- Security & Account Errors
Gmail will automatically detect any anonymous login attempts, then it may stop Gmail temporarily stop accepting messages.
- New Account Activation
If you’ve just made a Gmail account, then it will take some time for server of google to enable all features for your account.
- App or Browser Issues
Using an older version of the browser may cause app crashes or glitches, especially if it’s a corrupted cache then which may restrict emails from loading properly.
- Incorrect Filters or Add-ins
Misconfigured filters or rules, like (Auto-Forwarding), will bypass your emails into your inbox or maybe a different folder.
Mostly faced errors have these common issues, which are easy to solve. So let’s dive into effective solutions:
How Do I Fix My Gmail Not Receiving New Emails?
Here are some of the quick and easy ways to fix your error:
- Delete Unwanted Rules or Filters
- Turn on Sync on Mobile
- Verify Space Limit
- Configure Gmail Account
- Update App or Browser
- Internet or Device Settings
Let’s walk through the explanation:
#1 Method: Delete Unwanted Rules or Filters
Steps:
- Navigate to Settings of Gmail > Filters & Blocked Addresses.
- Remove all rules which are sending emails to another folder, like spam, junk, etc.
- Check Forwarding & POP/IMAP, which makes sure that no incorrect address is getting your emails.
#2 Method: Enable Sync on Mobile
Fixes:
- Go to Settings > Accounts > Google > Sync Gmail and turn it on in Android.
- Check in Mail Settings on your iPhone to ensure that Gmail syncing is allowed
Note: Use the updated version of the Gmail App.
#3 Method: Check Space Limit
Ensure:
- Nav to Google Storage.
- If your Gmail is running out of space, then clear all unwanted emails with large attachments or files.
- Or you can buy more space with Google.
#4 Method: Configure Gmail Account Again
Try:
- If your Gmail not receiving new emails even after trying the above fixes, then log out of your account from the app, and sign in again.
- Verify the Data and Settings by refreshing again.
Note: If your Gmail account got corrupted, then we recommend you make a new one to resolve the error.
#5 Method: Update App or Browser
Tips:
- Always use up to date version of your browser, whether it’s Chrome, Firefox or your desired browser.
- You can update your Gmail from the Google Play Store or App Store on iPhone.
#6 Method: Internet or Device Settings
Fixes:
- Switch to a mobile network or connect to stable wifi.
- Start your device again & relaunch Gmail.
If the above methods fail to meet your requirements, then these advanced fixes will surely help you out to solve your Gmail account stopped receiving emails issue.
Smartest Ways to Fix Gmail Not Receiving New Emails
- Use Private Mode or Different Browser
Open your Gmail app in an incognito tab, check if it works; if yes, then your third-party add-ins or unnecessary cookies might be interfering.
- Check POP3/IMAP settings
If you are accessing Gmail through MS Outlook, Apple Mail, or any client, you must check for configured settings. If there are incorrect settings, then it’s stopping Gmail not receiving new emails from any other party.
- Disable Firewall/Antivirus Temporarily
Using an overprotective system that blocks your email syncing process sometimes. Recommend turning off for a little while, and can test again.
- Google Workspace Users
Working on a business account of Google, you can contact your admin and ask about the problem, might they’ve blocked or limited the incoming emails.
Now, by following these solutions, you’ve solved the problem for now, but what about the future? So here are some tips for incoming errors.
Safeguards for “Gmail Account Stopped Receiving Emails” Error?
To prevent challenges in future. You may pursue these:
- Regularly clean up your Google storage.
- Check the labels & filters every week or month.
- Avoid third-party interference which aren’t compatible with your system’s authenticity.
- Turn on two-factor verification for extra security.
- Always take a backup using a professional tool like SysTools Gmail Backup Software.
- Keep your devices & browser up to date.
Note: If you’re done with all of the above fixes, then you can contact Google support. Where you’ve to report the errors with complete details & error messages. And if you’re a Workspaces user, you may contact your admin directly.
Conclusion
In this article, we’ve answered your question, “How do I fix my Gmail not receiving new emails?” using many effective solutions. From cleaning the storage and verifying the rules or filters, we covered all causes. So, if you’re asking for the solution, then the above guide will surely help you to make your inbox run smoothly and smoothly. Follow these preventive measures to avoid challenges in the future.
FAQs on New Gmail Account Not Receiving Emails
Q.1 Why Has My Gmail Account Stopped Receiving Emails Suddenly?
A. This may happen because of full storage, redirection of emails to another folder, or forwarding rules which block your email delivery temporarily.
Q.2 Why Am I Not Receiving New Emails on Gmail App?
A. If Gmail installed on mobile isn’t accepting emails, it can be due to disabled sync, weak internet, or maybe an outdated version. Only clearing cookies & configuring the account again.
Q.3 Why is Gmail Not Accepting New Emails When Storage is Full?
A. Gmail can’t able to receive your new emails anymore, as you’ve reached your storage limit, which is 15GB. To allow incoming messages, you need to upgrade to the Google One plan or remove unwanted space from your mailbox.