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Gmail Not Receiving New Emails: Common Causes and Fixes

  Tej Pratap Shukla
Written By Tej Pratap Shukla
Anuraag Singh
Approved By Anuraag Singh
Modified On December 18th, 2025
Reading Time 8 Min Read

Emails are one of the most important forms of communication for professionals, and Gmail is the most trusted platform used for this purpose. But what if you observe that your Gmail not receiving new emails? This can restrict your work, like not being in touch with the necessary emails, which can cause unwanted stress.

So, if you’re facing “Gmail account stopped receiving emails” errors. Then, in this article, we’ll discover the reasons behind it and how to fix a new Gmail account not receiving emails using troubleshooting steps that ensure the recovery of our inbox.

Gmail Not Receiving New Emails

If you face this kind of issue, as mentioned in the official Google forum, then we will discuss the troubleshooting steps. This is a comprehensive guide:

Reasons Your New Gmail Account Is Not Receiving Emails?

If you’ve just made an account & configured it? Here you can follow these steps:

  1. Wait for activation, which might take up a few hours for the Google server to activate completely.
  2. Verify you’ve shared the right email address with others.
  3. Check some different tabs, like spam or junk, for new messages received in a filtered way.
  4. Test your email by composing and sending it to another person to ensure that outgoing is working properly.

Why is Gmail Not Receiving New Emails?

It can be caused by many reasons where Gmail fails to receive emails. Some of the common ones are given below:

  • Poor Network Access: Sometimes, you’re not facing an error with Gmail, but it’s with your internet connection. Having weak connectivity may hinder your Gmail from receiving & syncing the conversations.
  • Storage Capacity Reached: By default, Gmail offers 15 GB of free storage, which is divided among Google Drive, Google Photos, and Gmail. If your limit gets full, then Gmail might not accept new emails until you clear it.
  • Security & Account Errors: Gmail will automatically detect any anonymous login attempts, and it may stop Gmail temporarily stop accepting messages.
  • New Account Activation: If you’ve just made a Gmail account, then it will take some time for the server to enable all features for your account.
  • App or Browser Issues: Using an older version of the browser may cause app crashes or glitches, especially if it’s a corrupted cache, which may prevent Gmail not receiving new emails
  • Incorrect Filters or Add-ins: Misconfigured filters or rules, like (Auto-Forwarding), will bypass your emails into your inbox or maybe a different folder.

Mostly faced Gmail account stopped receiving emails errorhave these common issues, which are easy to solve. 

Also read: Gmail Keeps Asking for Verification

How to Check If Gmail Servers Are Down

Sometimes it happens that Gmail not receiving new email issue is not from your end, due to some reason, and in rare scenarios, Google services are temporarily down because they are facing some technical issue or under maintenance.

In this period of time, either you will not receive messages or emails will arrive late. In this case, if you want to confirm that there is some issue from the Google end, you can check it on the Google service status. Here are some steps to check it:

  1. Open the Google Workspace Status
  2. Look for Gmail in the list of services
  3. Check the status icon: If you are seeing a Green dot, then it is working properly; if Yellow/Red, then there is an issue or outage.
  4. You can check the status details by clicking on Gmail (if available)
  5. If Gmail is down, then wait for Google’s next update.

Difference Between Gmail Not Receiving New Emails vs Emails Delayed

Many users think that Gmail not working or not receiving emails, but the reality is different, that emails are delayed and arriving late. This thing happens because of:

  • Traffic on Google servers is high
  • Large attachments are taking longer than usual to sync
  • The Internet is not available or unstable at that time

Understanding the differences can help you avoid unnecessary troubleshooting steps.

Related article: Share Storage Between Gmail Account

Ways to Fix Gmail Account Stopped Receiving Emails?

Here are some of the quick and easy ways to fix your error:

#1 Method: Delete Unwanted Rules or Filters

Steps:

  1. Navigate to Settings of Gmail > Filters & Blocked Addresses.
  2. Remove all rules that send emails to another folder, like spam, junk, etc.
  3. Check Forwarding & POP/IMAP, which makes sure that no incorrect address is getting your emails.

By following the above steps, you can take a step forward in resolving the Gmail not receiving new emails issue.

#2 Method: Enable Sync on Mobile

Fixes:

  • Go to Settings > Accounts > Google > Sync Gmail and turn it on in Android.
  • Check in Mail Settings on your iPhone to ensure that Gmail syncing is allowed

Note: Use the updated version of the Gmail App.

#3 Method: Check Space Limit

Ensure:

  • Nav to Google Storage.
  • If your Gmail is running out of space, then clear all unwanted emails with large attachments or files.
  • Or you can buy more space with Google.

#4 Method: Configure Gmail Account Again

Try:

  • If your Gmail not receiving new emails even after trying the above fixes, then log out of your account from the app, and sign in again.
  • Verify the Data and Settings by refreshing again.

Note: If your Gmail account got corrupted, then we recommend you make a new one to resolve the error.

#5 Method: Update App or Browser

Tips:

  • Always use up to date version of your browser, whether it’s Chrome, Firefox or your desired browser.
  • You can update your Gmail from the Google Play Store or App Store on iPhone.

#6 Method: Internet or Device Settings

Fixes:

  • Switch to a mobile network or connect to stable wifi.
  • Start your device again & relaunch Gmail.

If the above methods fail to meet your requirements, then these advanced fixes will surely help you out to solve your Gmail account stopped receiving emails issue.

Additional resource: Understanding imap.gmail.com Error

Advanced Solutions Fix Gmail Not Receiving New Emails
  • Use Private Mode or a Different Browser: Open your Gmail app in an incognito tab, check if it works; if yes, then your third-party add-ins or unnecessary cookies might be interfering.
  • Check POP3/IMAP settings: If you are accessing Gmail through MS Outlook, Apple Mail, or any client, you must check for configured settings. If there are incorrect settings, then it’s stopping Gmail from receiving new emails from any other party.
  • Disable Firewall/Antivirus Temporarily: Using an overprotective system that blocks your email syncing process sometimes. Recommend turning off for a little while, and then test again.
  • Google Workspace Users: Working on a business account of Google, you can contact your admin and ask about the problem, whether they’ve blocked or limited the incoming emails.

Now, by following these solutions, you’ve solved the Gmail Not receiving new emails problem for now, but what about the future? So here are some tips for incoming errors.

Best Practices for “Gmail Account Stopped Receiving Emails” Error?

To prevent challenges in the future. You may pursue these:

  • Regularly clean up your Google storage.
  • Check the labels & filters every week or month.
  • Avoid third-party interference that isn’t compatible with your system’s authenticity.
  • Turn on two-factor verification for extra security.
  • Always take a backup using a professional tool like SysTools Gmail Backup Software.
  • Keep your devices & browser up to date.

Note: If you’re done with all of the above fixes, then you can contact Google support. Where you have to report the errors with complete details & error messages. And if you’re a Workspaces user, you may contact your admin directly.

Author’s Verdict

In this article, we’ve answered your question, “How do I fix my Gmail not receiving new emails?” using many effective solutions. From cleaning the storage and verifying the rules or filters, we covered all causes. So, if you’re asking for the solution, then the above guide will surely help you to make your inbox run smoothly and smoothly. Follow these preventive measures to avoid challenges in the future.

FAQs

Q.1 Why Has My Gmail Account Stopped Receiving Emails Suddenly?

This may happen because of full storage, redirection of emails to another folder, or forwarding rules that block your email delivery temporarily.

Q.2 Why Am I Not Receiving New Emails on the Gmail App?

If Gmail installed on mobile isn’t accepting emails, it can be due to disabled sync, weak internet, or maybe an outdated version. Only clearing cookies & configuring the account again.

Q.3 Why is Gmail Not receiving New Emails When Storage is Full?

Gmail can’t receive your new emails anymore, as you’ve reached your storage limit, which is 15GB. To allow incoming messages, you need to upgrade to the Google One plan or remove unwanted space from your mailbox.

Q.4 Is it possible for the filters to hide incoming emails in Gmail?

Yes, it is possible as they can move emails to spam or other folders

Q.5 Gmail forwarding can be the reason behind missing emails?

Yes, it can be possible by forwarding or removing emails from your inbox.