Import Contacts from Shopify to Mailchimp In Less Than 5 Minutes

Written By Kumar Raj
Anuraag Singh
Approved By Anuraag Singh
Published On October 6th, 2022
Reading Time 5 Minutes Reading

I want to sync contacts between Mailchimp and Shopify. But, I don’t know if doing so is possible and if it is then how to import contacts from Shopify to Mailchimp.

Every day we get queries like this and most of the people who ask such queries are Shopify users. Therefore, today we have decided to clear all your doubts related to the same and answer this complex issue with a simple solution. So, let’s get started with a quick introduction to Shopify and Mailchimp.

Shopify is a CMS that allows people to sell their products on the Internet along with the possibility of designing their online store without any programming knowledge. This is an e-commerce platform that lets people sell their products online with their own website or in person with the help of Shopify POS. So, Shopify is basically an eCommerce website designer with several options for beginners and Ecommerece experts as well.

MailChimp is one of those tools that make our day-to-day life a little easier. It helps in designing, executing, and evaluating the results of email marketing companies. It helps to manage, automate, and track all the newsletter deliveries. Besides, it helps to carry out emailing campaigns to our prospects or clients via personal or corporate brand emailing address.

Import Contacts from Shopify to Mailchimp

Now, let’s come back to the main question: how to import contacts from Shopify to Mailchimp. Well, there’s no direct way to do so as Mailchimp doesn’t provide any direct option to import contacts from Mailchimp. And…you don’t worry because the method we’re going to elaborate is completely safe. So, go on to start Shopify Mailchimp sync:

Step 1: Export Contacts from Shopify

  • First, log into your Shopify admin account
  • Click Customers on the Shopify admin panel

Shopify Mailchimp sync

  • Click on three-dotted button […] situated on the top of the Customers page

shopify to mailchimp integration

  • Hit a click on Export

export shopify contacts

  • Now, from the Export list, select the customers who’s contact information you want to import contacts from Shopify to Mailchimp
  • From Export as section, choose CSV for Excel, Numbers, or other spreadsheet programs option

shopify mailchimp sync

  • Hit a click on Export Customers button

In case if you are exporting more than 30 contacts or all contacts then, you’ll get an email with a secure contact information downloading link. You just need to click on the link and all your contacts will get downloaded within a CSV file and you’re ready to sync contacts between Mailchimp and Shopify

Step 2: Import Shopify Contacts to Mailchimp

Now, you’re ready to start Shopify Mailchimp sync. For this, follow the guidelines below to import contacts from Shopify to Mailchimp:

  • Log in to your MailChimp account. Click Lists menu

MailChimp login

  • Click Add Contacts >> Import Contacts

import contacts to mailchimp from shopify

  • Choose the radio button next to CSV or tab-delimited text file. Click Next

connect linkedin to mailchimp

  • Click on Browse and go to the location where your Shopify Contacts CSV is saved. Add the CSV and hit the Next button to sync contacts between Mailchimp and Shopify

LinkedIn connections to MailChimp

  • Check Show Skipped Columns and Skip all unmatched columns options. Click Next >> Import

connect linkedin to mailchimp

  • Shopify Mailchimp sync process gets completed successfully.

export  shopify contacts to MailChimp

  • Open your Mailchimp account and you will find out all your Shopify contacts are synced with Mailchimp contact list.

Having issues while importing Shopify Contacts CSV to Mailchimp?

In case if you are encountering any contact field mismatching or contact field missing issues after importing Shopify Contacts CSV to Mailchimp account, then this is happening because of CSV compatibility issues. This means Shopify Contacts CSV is not compatible with Mailchimp.

In order to make it compatible, it is recommended to convert CSV into TXT file format. This could be done with the help of the steps below:

Download Now Purchase Now

  • Click on Add File(s) button and add the Shopify Contacts CSV from your system location

launch the software

  • Select TXT as the export option and map all the CSV contact fields with TXT manually or automatically at once


  • Browse a destination location for the output file and hit the Convert button to initiate Shopify Mailchimp sync process


All your Shopify Contacts saved within the CSV will start exporting into a TXT file. Once done, follow Step 2 again to import contacts from Shopify to Mailchimp.

That’s all!

Wrapping Things Up

In this article, we have disclosed a step-by-step solution to import contacts from Shopify to Mailchimp. The solution given here is safe and easy. All the technical and non-technical users can implement this without any hassle.

Commonly Asked FAQs

Q. Can I connect Connected icon MailChimp to Shopify?

A. Well, till date Mailchimp is no longer available in Shopify App Store. However, you can import contacts from Shopify to Mailchimp to keep them connected. Read this article to know how.

Q. Can I import Customers Reception iconto Shopify?

A. Yes. From Shopify admin panel, click on Customers >> Import Customers and choose customer contacts CSV file.
Tip: To update any existing Shopify Customers, click on Overwrite existing customers.


By Kumar Raj

He is an ardent tech enthusiast and has a specialization in simplifying complex tech topics. With a knack for staying ahead of the curve, he provides readers with up-to-date insights into the ever-evolving tech world. When he is not writing, he enjoys exploring new gadgets and is actively engaged in tech communities.