Recover Deleted Shared Mailbox Exchange 2016 – Know Quick Solution

Summary: Exchange users and IT admin face huge data loss when their Exchange 2016 shared mailbox is permanently deleted and there is no manual solution to retrieve the purged shared mailbox. This write-up provides a professional solution that helps users to recover deleted shared mailbox Exchange 2016.

Multiple users or groups can simultaneously access and communicate with the shared mailbox from the common email address. They can read/write and send email messages to their clients and customers. Also, many users can schedule their work in the shared calendar and modify it according to their requirements.

Once the Exchange shared mailbox is permanently deleted then there is no direct method to recover it. But before that by default, the deleted shared mailbox is retained for 30 days until any human deletes it. After the retention period if no one restores the shared mailbox then it gets purged and then it is not possible for users to retrieve it back.

Automated Method to Recover Deleted Shared Mailbox Exchange 2016

Users can use professional software i.e. SysTools Exchange Mailbox Recovery tool which recovers the permanently deleted shared mailbox and its data items. It provides the advance scan option which recovers the purged mailboxes (shared, users, archive, disconnected, legacy) & data items: journals, tasks, notes, contacts, emails, calendars, etc… with no data loss. Users can recover deleted mailboxes after the retention period with the help of advanced scanning mode.

Also, this option recovers a highly corrupted Exchange database file and repairs the Exchange mailbox. If users want to remove minor corruption and repair EDB files then they can opt for the quick scan option.

This recovery manager for Exchange database utility supports both private and public Exchange database files. Users can load the offline/dismounted .edb file. The professional software helps users to extract mailbox from EDB file Exchange 2016, 2013 & export directly into the Live Exchange Server (2003-2016) version/ Office 365 and various file formats: EML, HTML, PDF, MBOX, PST, MSG after recovery of deleted shared & other mailboxes in batch.

Along with the Exchange database file, this application supports the Streaming media file (STM). Technical and non-technical users can use this software because it is very simple to use. As it provides a graphical interface that saves their time and effort too.

Users can export the entire/selective Exchange database file, mailboxes, or data items of any size. The Export Selected button helps users to export select items to the selected export option. If they want to export only specific items from the multiple/selective/individual mailbox they can choose the Category filter option. Like this users can select the different options given in the advanced settings for the specific export option.

The tool is compatible with the Exchange Server version from 2003-2019, Microsoft Outlook 2019-2003, and Windows OS – 10, 8.1, 8, 7, vista with (32 & 64 bit). After exporting the recovered deleted shared mailbox Exchange to the selected export options, users can see the status of the exported mailbox in the CSV file format generated by the software. Users can see the status of Exchange mailboxes i.e. success and mail count.

Key Features of Professional Software

1. Recover purged Exchange mailboxes or data items
2. Maintain 100% data integrity and actual folder structure
3. Extract data from public and private Exchange database file
4. Scan mode option (Quick and Advance) resolves database corruption Exchange 2010, 2013, 2016
5. Preview recovered Microsoft Exchange mailbox or data items before conversion
6. Provide an option to remove encryption from Exchange mailbox such as (SMIME/OpenPGP)

Simple Steps to Recover Deleted Shared Mailbox Exchange 2016

Step 1. Download and Launch the professional software on your computer.

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Step 2. In the home screen, click the add file button > Load offline Exchange database filename.

Step 3. From the scan mode, select the Advance scan option > Click Add.

Step 4. Preview the recovered deleted shared mailbox Exchange and its data items > Click Exporting.

Step 5. Select the recovered Exchange shared mailbox > Click the export option > Select browse to set target file location > Click Export.

The recovered shared mailboxes are successfully exported to the select export option.

Manual Method to Restore Deleted Shared Mailbox in Exchange 2016 Using Exchange Admin Center (EAC)

Step 1. Use admin credentials to log in to the EAC (Exchange Admin Center) by browsing https://<ExchangeServerFQDN>/ecp. Navigate to recipients and click on Mailboxes.

Step 2. Hit the three dots i.e. More and choose the Connect a mailbox option. 

Step 3. A list of disconnected mailboxes will be displayed.

Now click on the desired mailbox that you want to recover. You will see two options:

•  Yes, I want to connect to a mailbox recently disconnected from a user account.  (Choose this option if you are reconnecting a mailbox to the original user account.)
•   No, I want to connect to a different user account. (Choose this option if you want to connect the mailbox to a different user account.)

Step 4. Choose the desired option according to your scenario. In our case it is a shared mailbox hence we will choose the shared mailbox option here.

Step 5. A list of user accounts that are not mail-enabled will be displayed. Choose the user account you want to connect the mailbox to. (This user account will now have access to the recovered mailbox.) and then click on OK and then click on Finish.

Now you can find this recovered mailbox in the shared mailbox tab as shown below.

Bringing It All Together

Now users have the complete information to recover deleted shared mailbox Exchange 2016 by using the professional solution described in the above section. Also, they can load the private and public Exchange database files and repair their corrupted EDB file without any data loss. Those users also use this software who don’t have technical skills as well as knowledge and cannot able to recover permanently deleted Exchange shared and other mailboxes.