Manual to Restore an Individual Mailbox in Exchange 2016, 2013, or 2010

Written By Ashwani Tiwari
Anuraag Singh
Approved By Anuraag Singh
Published On July 30th, 2022
Reading Time 6 Minutes Reading

Have you ever been stuck in a situation where you need to restore a single mailbox in Exchange Server but don’t know the finest solution for it? This is quite a common query of numerous users where they have a single mailbox that they want to restore into Exchange. Thus, we have discussed the best solution for the same.

While restoring a single mailbox in Exchange Server, you have to be quite cautious as any wrong step can cause permanent loss of your crucial data. Additionally, it is not a wise decision to go with a solution that takes too much time and effort to get the job done.

So, most of the experts choose the below-mentioned utility over other solutions to restore an Individual mailbox in Exchange Server.

Solution #1 to Restore a Single Mailbox in Exchange 2016, 2013, 2010

SysTools Exchange Mailbox Recovery Tool is one of the advanced solutions that help users to restore their mailboxes backup into Exchange Server. Not just this, this one-stop solution offers users the to repair Exchange mailboxes having minor or major corruption issues.

One of the major advantages of using this application is that the users just have to load the EDB file into the tool and scan the entire file for corruption. If there will be any corruption issues, then this tool will fix those issues. Else, you can either directly import EDB files into Exchange Server or export them into various file formats like PDF, PST, MBOX, EML, etc.

The software to restore a single mailbox in Exchange Server is compatible with Exchange 2003, 2007, 2010, 2013, and 2016 versions. So, you can use this single utility to fulfill numerous Exchange Server requirements.

Download Now Purchase Now

Solution #2 Using PowerShell Commands and Microsoft System Center 2010 DPM

1. In order to restore a single mailbox in Exchange, first, you need to launch the Exchange Management Shell, and then you will find out the mailbox server on which the database of the current mailbox is present.

2. With a mailbox located in the same database, create a temporary user and name it.

3. Now, run the PowerShell cmdlet given below to activate a recovery database on the mailbox server which you found in Step1.

New-MailboxDatabase -Recovery -Name RDB -Server mailboxServerName -EdbFilePath fullPath -LogFolderPath fullPath

4. In the DPM console, you have to click on the Recovery option and then click on the Browse tab. You will see a list on the left-hand side, select the name of the Exchange Server where the replica of the database is present. The DPM will recover the mailbox from a standby database copy.

5. Now, Select the recovery date and time from the calendar.

6. After that, Locate the mailbox you want to recover in the Recoverable item area. Then, Right-click on it and select Recover.

7. Then select Recover to an Exchange Server database option and then type in the server name and recovery database name. Now, click the Next button to start the process.

8. After the completion of the process, Run the PowerShell cmdlet given below to move the recovered content to the recovery mailbox in the ‘Recovery’ folder.

Restore-Mailbox -Identity ‘userName (Recovered)’ -RecoveryDatabase RDB -RecoveryMailbox ‘userName’ -TargetFolder Recovery

9. Now, export Exchange mailboxes to PST format (Recovery mailbox) by using the following cmdlet given below:

New-MailboxExportRequest -Mailbox userNameRecovered -FilePath \\mailboxServerName \RECOVERED.PST$\userName.Recovered.pst

Note: Here, you have to re-create the folder that will store the PST file. Also, make sure to grant it full access to the Exchange Trusted Subsystem group.

10. Now, you will be having the PST file. You can also give this PST file to the appropriate user who requested this restore.

11. After that, delete the Active Directory account and mailbox of the temporary user.

12. Finally, remove the recovery database created to perform this task by following the command given below:

Remove-MailboxDatabase -Identity RDB

Solution #3 Using Windows Server Backup Software

In this section of restoring individual Exchange mailbox, we are going to use backup-restore applications that are Windows Server Backup and Backup Exec 2010.

1. First, launch Windows Server Backup on your system.

2. Then click on Actions and then Recover to begin the Recovery Wizard.


3. Now, select the location of the backup from where you want to restore and click on the Next button.

4. After that, select the Date & Time of the backup to restore from and then click on the Next button.

5. Select Recovery Type as Applications and then click on the Next button.

6. Now, choose Exchange as the application to recover. Also, select not to perform a roll forward of the database and then click on the Next button.

7. You have to select Recover to another location and insert the path to a different folder from the location of the live mailbox database or log files. Click on the Next button.

8. Now, click on Recover to begin the restore process. Once the process is completed, close the Recovery Wizard.

9. After that, create a Recovery database with EMS and then you can Restore individual Mailbox in Exchange 2013 & 2010.

Backup Exec 2010 to Restore Single Mailbox In Exchange

1. Create a recovery database through the EMS with the help of the following syntax given below:

New-MailboxDatabase -Recovery -Name RDB -Server mailboxServerName –EdbFilePath fullPath -LogFolderPath fullPath

2. After the creation of the recovery database (RDB), select the mailbox database to be restored under the store selections in the Backup Exec console.

3. Under Microsoft Exchange Redirection, you have to choose Redirect Exchange Sets. Now, under the Restore to the server, specify the Exchange Server name.

4. After that, select ‘Redirect using Volume Shadow Copy Service (VSS) snapshot provider’.

5. Choose ‘Redirect to storage group and/or Database (Exchange 2007 or later only)’. Also, specify the name of the Recovery database under ‘Restore to database or Recovery database’.

6. Now, submit the restore job.


After going through the entire write-up, you will get multiple solutions to restore a single mailbox in Exchange Server 2016, 2013, and 2010. The users can choose any of the described procedures as per their preference. However, if you want a quick and easy-to-use procedure, then we would recommend going with the professional solution by SysTools.


By Ashwani Tiwari

Being a Chief Technical Analyst, I am aware of the technicalities faced by the user while working with multiple technologies. So, through my blogs and articles, I love to help all the users who face various challenges while dealing with technology.