Error Fixed – There Is Only One Copy Of This Mailbox Database Automatic Recovery IS Not Available

Summary: This write-up will guide you how to solve the error “there is only one copy of this mailbox database automatic recovery is not available” by using the solution provided here.

While working on Microsoft Exchange Server users get the following error in the log:

event ID 225

Source: ExchangeStoreDB

At ‘18/07/2020 2:30:46 PM’ the copy of database ‘Mailbox DB01’ on this server was unexpectedly dismounted. The error returned by failover was “There is only one copy of this mailbox database (Mailbox DB01). Automatic recovery is not available.’’. For more specific information about the failures, consult the event log on the server for other “ExchangeStoreDb” events.

How Error “There Is Only One Copy Of This Mailbox Database Automatic Recovery IS Not Available” Occurred?

Error can occur due to storage issues or anything. If there is not enough plenty of space in Exchange Server then it will go offline. When you increased the storage, automatically the Exchange database will mount again.

If storage size is not the cause of the error. You can try to mount database Exchange 2016, 2013, 2010 manually by using the Exchange PowerShell command given in the below section:

Mount-Database -Identity

When the database isn’t mounted then check the state of the Exchange database by using the cmdlet given below in the Exchange Management Shell. Note that all logs are consistent and available.

Get-MailboxDatabase Status | % {eseutil /mh $_.edbfilepath }

Insert the command to check the health of log file location:

eseutil /ml “enter the log file path\log prefix”

The state of the Microsoft Exchange database is “Exchange Dirty Shutdown State”. Now, users have to recover the database state to clean shutdown. You can use the professional solution i.e. Exchange Recovery Software provided by SysTools which help users to recover their Exchange database from major and minor corruption with no data loss.

Note: When the state of the database is not dirty shutdown then you have to create the new database and move all the Exchange mailboxes into it.

Automated Solution to Fix the Error “There Is Only One Copy Of This Mailbox Database Automatic Recovery IS Not Available”

Exchange Recovery Software support offline / dismounted .edb file and provides dual scanning option i.e. Quick and Advance scan which easily removes corruption from Microsoft Exchange database file and repair EDB file. Users can select advance scan mode to recovers highly corrupted/damaged EDB files and repair Exchange mailbox.  For minor corruption, you can opt quick scan.

The utility also recovers EDB file from top corruption issues like – jet engine error, database mounting issue, logical corruption at Db level, user error & disk failure, missing database object, etc… After recovery user can also export the Exchange database file directly to Live Exchange Server, Office 365, and multiple file formats such as: MBOX, MSG, PST, PDF, EML, HTML in batch.

Advance scanning mode also recover permanently deleted Exchange mailboxes and data items from loaded EDB file. Users can use this option to recover deleted mailbox after retention period. The automated recovery manager for Exchange database tool allow users to export public folder and different mailboxes like archive, user, disconnected, shared, legacy along with data items – emails, contacts, calendars, journals, notes, tasks.

Key Features Of Professional Software

1. Repair and recover multiple corrupted Exchange database file
2. Recover purged mailboxes and items from large EDB file
3. Extract mailbox from EDB file Exchange 2013, 2016 2019
4. Preview Microsoft Exchange mailbox data items before conversion
5. Recover mailbox stored in offline/dismounted .edb file
6. Provide remove encryption from Exchange mailbox in bulk
7. Preserve actual folder structure and keep metadata intact
8. Render advance features such as: categories and date & time-based filter option, file naming options
9. Suitable with Exchange Server, Windows OS, MS Outlook versions

Step to Remove Dirty Shutdown From Exchange Database File

Step 1: Download the software > Install > Launch it

Step 2: Select the Add File button > Load dismounted Exchange database file

Step 3: Select the advance scan option > Click on the Add button

Step 4: Preview the recovered EDB file > Click Export

Note: The dismounted database recovery from is successful. You can mount the EDB again and now the error is resolved.

Step 5: Click on the dismounted Exchange database file > Select the export option > Click the browse button to set destination file path > Click on the Export button

The recovered EDB file is exported to the selected file format

Bringing It All Together

This write-up provided detailed information to resolve the error “there is only one copy of this mailbox database automatic recovery is not available”. It is not required to have in-depth knowledge and technical skill to use the software. Anyone can use the utility because it provides a graphical interface which makes the job easier to recover the Exchange database from the dirty shutdown and many corruption & error without data loss. After recovery user can mount the database again or export the EDB file of any size directly to the Live Exchange Server, Office 365, and various file formats. I hope this article provides you a great solution to resolve the error.