Fixed: “Zoho Mail Not Working or Receiving Emails” Error
Zoho Mail is one of the popular webmail solutions, especially when it comes to experiencing clear and ad-free email management. It helps users to manage their emails and communication efficiently. Unfortunately, receiving the error “Zoho Mail not working or Zoho incoming not working on Mac” prevents users from accessing their Zoho mailbox on macOS.
In this technical guide, we will provide easy and complete troubleshooting tips to fix this unwanted and disturbing error on Mac OS. Additionally, we will discover the answer to “how to resolve the Zoho can’t receive emails error” with the expert-recommended solution. Now, let’s move on to learning the methods.
Why is My Zoho Not Receiving Emails on Mac OS? Possible Reasons
Before delving into the troubleshooting guidance, Mac users need to know the reasons behind addressing this issue. The bad consequences of this issue are suspending users from accessing the Zoho mailbox. Another impact of this pesky problem includes disrupting the sending and receiving emails procedure. Now, read the common causes of Zoho Mail not working on Mac.
- Cause 1: Incorrect Email Forwarding Settings
If experiencing the issue of Zoho can’t receive emails when configuring the wrong email settings of IMAP/ POP/ SMTP. Moreover, it unable for users to connect their Zoho account with Mac-supported email clients.
- Cause 2: Faulty Connection
A weak or unstable internet connection is another factor that triggers inconvenience for Zoho users. In addition, engaging with a faulty connection causes Zoho not receiving emails or suddenly stop working on Mac.
- Cause 3: Wrong Login & Password
Using the incorrect password and Zoho Mail address unable users to open or access the data of Zoho inbox. In this case, use the correct login credentials to connect with your Zoho account on a macOS machine.
- Cause 4: Zoho Mail Server Glitches
Often the issues with Mail server outage cause the error of Zoho Mail not working. Certainly, these temporary glitches include downtime, connectivity issues, etc. Therefore, Zoho users should reach out to the contact page to know the real problem.
- Cause 5: Problematic Browser Add-ons
If you’re constantly getting issues with Zoho Mail then, it might happen due to faulty browser add-ons. These popup extensions bring challenges when accessing the Zoho Mail data on Mac. Therefore, find out the problematic add-ons from the browser.
In a nutshell, these are the possible factors behind the issue of Zoho incoming Mail not working on Mac. Additionally, working on the outdated version of macOS prevents users from accessing the Zoho Mail account. However, taking prompt actions helps users to improve email management and accessibility. Now, walk through the below steps to know the solution.
7 Easy Tips to Fix Zoho Mail Not Working on Mac Error
Follow the below troubleshooting guide if facing the issue of Zoho not receiving emails or loading content on Mac. Trying these effective solutions helps users to manually fix the error when connecting Zoho Mail on Mac.
- Delete Stored Cache Files
- Check the Zoho Storage Quota
- Get Update Your macOS System
- Disable All Add-ons from the Browser
- Try Different Browers on Mac
- Check for Zoho Mail Server Outage
- Connect with Good Connection
Now, let’s walk through to understand the above-suggested strategies in detail.
Tip 1: Delete Stored Cache Files to Fix Zoho Not Working Error
To fix the error of Zoho Mail not working, clearing the data of cache files is an effective troubleshooting method. Moreover, the steps are quite easy and convenient for users to perform manually. Now, if you use Safari as your go-to browser, follow the listed steps to delete the corrupted cache files easily:-
- Open Safari web browser and go to Menu.
- Select Preferences > Privacy and move the cursor to Manage Website Data.
- Now, click on Remove All to clear the cache files > press Remove Now.
Tip 2: Check the Zoho Storage Quota
Generally, your inbox gets full due to large-size attachments, unwanted email messages, spam mail, and more. This brings the condition of either Zoho can’t receive emails or not working on Mac OS. In this case, login to the Zoho account and check the storage quota. Additionally, clean your inbox while deleting the redundant emails, making your Zoho Mail inbox tidy.
Tip 3: Get Update Your macOS System
If Zoho not receiving emails or stopped sending or syncing on macOS. Then, update your Mac operating system, trying this troubleshooting tip helps users clear the temporary bugs and glitches on the Mac machine. With this, users can work on the up-to-date system, ensuring a seamless connection with Zoho Mail. Here are the easy steps to know any update on macOS:-
- Switch to Mac Menu > tab System Preferences.
- Select Software Update, and now, check for the latest update (if found then, click on Update).
Tip 4: Disable All Add-ons from the Browser
Enabling the problematic browser add-ons may cause issues like Zoho Mail not delivering or receiving emails on Mac. Another drawback of these extensions includes compatibility errors and slows down performance. To mitigate these unwanted glitches, take the help of the below guide:-
- If you’re using Safari then, select Menu.
- Then, tab on Preferences > click on Extensions.
- Lastly, disable all the faulty add-ons from your web browser.
Tip 5: Try Different Browsers on Mac
Struggling with Zoho not letting to send emails, try a different web browser on Mac to access the data instantly. Often relying on a single browser can subsequently increase the data of corrupt cache files. However, working on other web browsers like Chrome, Edge, and Firefox to eliminate these challenges. Moreover, it is an easy and quick troubleshooting way to resolve this error.
Tip 6: Check for Zoho Mail Server Outage
The issue of the Zoho Mail server outage certainly causes trouble for Zoho users across the globe. In this case, go to the Zoho Mail Help page to learn the real-time updates on server issues or bugs. Additionally, there user can ask for quick and prompt troubleshooting tips to resolve the problem with Zoho Mail on macOS.
Tip 7: Connect with Good Connection
Ensuring working on a strong bandwidth connection helps users fix the pesky issue of Zoho Mail not working on Mac. Additionally, it is a simple yet basic troubleshooting method to seamlessly access the Zoho mailbox data on Mac. Besides this, users use tips when facing any syncing issue on Zoho Mail emails.
Alternative Method to Resolve Error of Zoho Not Receiving Emails on Mac
After using the above manual guide, if still frequently receive the same error. Then, there is another way to fix the issue. Moreover, Zoho users can access their email on Mac native email client named Apple Mail. Take the help of the steps mentioned below:-
Prerequisite:- Before performing the steps, users should first enable the IMAP setting and gather the below information:-
- Verified Zoho Mail email address.
- Ensure that you use the correct login password.
- Incoming Mail Server (IMAP) i.e. ‘imap.zoho.com’ & Port number: 993
- Outgoing Mail Server (SMTP) i.e. ‘smtp.zoho.com’ & Port number: 465 & 587
- Open your Mac Mail > select Mail and then, press the cursor on Preferences.
- Move to Accounts and then, click on the (+) symbol and select your Zoho account.
- Now, provide the above account information carefully.
- With this, users can access the data of Zoho Mail on Mail for Mac.
Expert-Favored Solution to Solve Zoho Mail Not Working
Whether configuring the Zoho account on Mac Mail or taking the help of the above guide, both solution requires time. Additionally, novice users can easily be confused or get frustrated. Besides this, it increases the chances of data loss and tampering. Now, wondering how to resolve the error “Zoho incoming Mail not working on Mac”, download SysTools Zoho Backup Tool for Mac. It is one of the most proficient yet trusted utilities for backup the complete Zoho Mail data easily.
The core benefits of using this software include archiving Zoho emails with attachments and accessing the data in the desired file format. Moreover, there are advanced features such as date filter, pause & resume, and option for incremental backup. Hence, it is a go-to solution, helping Zoho users to access the data on Mac when facing Zoho not receiving emails.
FAQs – Zoho Mail Not Working
Q. Why my Zoho can’t receive emails on Mac?
Below are the common reasons behind experiencing the working issue of Zoho Mail on Mac:-
- Bad Internet Bandwidth
- Wrong Zoho Mail Password
- Incorrect Settings of Emails
- Using the Problematic Browser Add-ons
- Issue with Zoho Mail Server
Q. How can I fix the error of Zoho not receiving emails?
Here are the best troubleshooting steps to resolve the issue of Zoho Mail not working on Mac:-
- Check the Network
- Use the Correct Login Password
- Look for Different Browser
- Disable Problematic Add-ons
- Update the Mac OS System
Read: why is AOL not working on Mac? know complete guide.
Concluding Words
The following technical guide may help Zoho users to fix the issue of Zoho Mail not working. Moreover, users can use the 7 different troubleshooting steps guidance to resolve the issue on Mac. These temporary errors can take time which certainly brings trouble for Zoho users, causing delays in response. Therefore, use the expert solution to ensure quick accessibility of Zoho emails on your macOS system.