Zendesk Security

Our CASB solution to Grow your Business with Customer Satisfaction

Implement CASB solution on Zendesk application to completely utilize customer information and enable enterprise to regain data control. The support team will be having ability to deal with tickets in bulk. Our Zendesk security system makes it easy to utilize data anywhere at any time instance. Customers can work with Zendesk information on their registered devices like laptop, smartphones, iPhones, etc., in a secure way.

Security Control Over Customer Data Accessing
Get Information From Client In A Secure Manner
Constant Analysis of All The Security Practices

Reduces Information Security Risks Instantly
Audit User Behavior & Triggers Data Breach
100% Utilization of Fully Integrated Solution

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Basic Features of Zendesk Security

Access Control

Activate all the policies of on-premises and mobile data access control. This is based upon particular criterion that includes user activity, downloading permissions, user device, etc. Our Zendesk information security creates a virtual boundary to examine end user behavior.

Single Sign-On

Customers are having benefit of acquiring one-click access to multiple applications. This involves strong protection of several programs with single account id and password. It will be making IT monitoring easy by appending multiple end users with single access.

Identity Management

This Zendesk security feature involves real-time and accurate identification of employees. It provides a latest, smart, and intelligent way of handling security in the enterprise. Along with this, it is possible to combine Microsoft Active Directory in form of IdP.

Value Add-Ons

Our team is offering several value-added add-ons to enhance customer information security. This involves customization in existing platform. It provides enterprise to identify anomalies, detect the behavior patterns, and determine risky data improperly accessed.

Shadow IT

This Zendesk information security feature helps in maintaining balance between users and business demands. It includes continuous support over cyber attacks or data breaches, sanctioned and unsanctioned cloud applications, and encryption over confidential data.

Zendesk Security – Additional Benefits

Discover High-risk Files Being Improperly Used

We safeguard the customer information and enables enterprises to regain control over the data. It provides a bird-eye like a view on security risks and real-time activities across the team accounts, which includes descriptive details of information where it has been shared. At this point, we help businesses in identifying anomalies, detect behavior pattern, and determine high-risk files that are improperly being used.

Secure Way of End-to-End Data Transmission

The customer service of Zendesk enables enterprises and its customers to exchange information in an easy and secure way. This information can be any like credit card numbers, addresses, and SSN. Zendesk information security provides an approach to firms that they can protect the information from one endpoint to another. This will enable a secure data transmission between authorized users.

Updated With Protection Over Trending Cyber Attacks

Zendesk security provides policies by first enforcing them with technology. This is required to learn what all kind of cyber attacks are trending and what all practices should be taken to be safe from them. Our security platform renders IT administrator the knowledge of identifying possible challenges that might be faced in future.