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Cannot Add Gmail to Outlook Explained with Several Tips

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Written By Ashwani Tiwari
Anuraag Singh
Approved By Anuraag Singh
Published On September 24th, 2024
Reading Time 9 Minutes Reading

There is always a group of users who often need to add Gmail to Outlook for professional purposes and centralized management of the emails on their PCs. However, many times they face problems in doing so. Are you also finding a trustworthy solution to overcome your query of “can’t add Gmail to Outlook“? If yes, then please read the complete blog content to get rid of your conundrum.

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Today within this digital column we will describe various tips and tricks along with 4 proven ways. Gmail and Outlook both are globally acceptable & widely used email platforms with almost 70% of the share. Now first we will start our discussion with the common reasons for adding Gmail to Outlook. Thereafter, we will describe some quick fixes to resolve your problem.
can't add Gmail to Outlook

Why do Users Need to Add Gmail to Outlook?

Aggregated Inbox: Numerous groups of users use multiple email platforms for their email communication. Here Outlook comes with a handy option where users can aggregate multiple accounts from different email platforms into a single Outlook desktop application. However, many users faced challenges when other email accounts or Gmail not working in Outlook.

Enhanced Features: Some users are required to set up Gmail in Outlook for improved features like calendars, meetings, and task integration to the local desktop. Moreover, users also try to add Gmail to Outlook to enhance their productivity in their professional workspace.

Office Suite Integration: The most effective reason when users need to set up their Gmail with Outlook. For the integration of their Gmail account directly with the Microsoft Office suite. Using the advanced function of Outlook users can directly integrate with their Office Suite for effective collaboration.

Offline Access:       The other reason for users to add Gmail to Outlook is its offline availability. Users can access their Gmail emails in a secure offline environment with a Microsoft Outlook desktop client. However, during the process, users often have problems like Error synchronizing folder[800CCC0E-0-0-560], Gmail IMAP not working, etc.

Gmail Not Working on Outlook- Quick Solutions

Update Outlook Mac

Updating the software is a great practice yet a simple troubleshooting tip to fix the problem of Gmail not working in Outlook Mac. Additionally, the perks of this method help users to improve the performance of Mac Outlook. Now, check the steps: –

  • Go to Outlook and then the Help tab.
  • Move to Check for Updates and if any available update, run it quickly.

Delete Outlook Cache

The problem with Gmail not syncing with Outlook on Windows OS is possible due to corrupted cache files. Read the below steps to delete time instantly: –

  • Close all the running apps including Outlook.
  • Navigate to File Explorer and copy & paste the below path: – “%localappdata%\Microsoft\Outlook”
  • Now, delete the folder > Restart the Outlook application.

Check IMAP/SMTP Settings

Using the incorrect configuration brings the issue of can’t get Gmail to work with Outlook. Both Mac & Windows users can experience the same problem. Playing with the wrong settings can additionally cause failure in account authentication.

Gmail Server Outage

Experiencing Gmail not working with Outlook, one possible reason might be a temporary server outage issue. The common reasons behind the sudden down include technical bugs and unexpected mail server outage glitches.

Gmail Storage Full

If you’re running out of sufficient Gmail mailbox storage then, you may address the issue of Gmail not connecting to Outlook is quite common. In this case, users need to clean inboxes to avoid the warning messages that Gmail is running out of space easily.

Restart Desktop

Besides all the above solutions, restarting the laptop is another effective troubleshooting tip to fix the problem of can’t add Gmail to Outlook on Windows OS. So, just close all the background applications and restart them once.

Fix Can’t Add Gmail to Outlook Using Manual Techniques

If you have already tried the quick fixes approach when you cannot connect Gmail to Outlook. Alternatively, you can opt for the manual approaches we will discuss in upcoming sections. First, if you use an outdated browser, you can edit your desktop internet settings. Moreover, you can use a TCP connectivity test to check if your network is not blocking the port connection. Lastly, we will discover in detail the process of adding Gmail to Outlook.

#1 Outlook Cannot Add Gmail Account Solved with Internet Settings

  1. First press the Win+R option > type inetcpl.cpl and enter the Run button on your PC.
  2. Next, choose the Trusted Sites option and click on the Sites button.
  3. Then, enter the URL as  https://accounts.google.com/ and click the Add button.
  4. Finally retry for adding Gmail to Outlook it should work now.

Note: Remember to remove this site from your trusted sites after successfully overcoming the problem of Gmail not working on Outlook. If this method did not work for you use the below-mentioned approach to check whether your network is not causing any problems.

#2 Can’t Add Gmail to Outlook – Resolved Using TCP Connectivity Test

  1. From the search option open Command Prompt & choose to run as administrator.
  2. Next, copy and run the command “Test-NetConnection imap.googlemail.com -port 993“.
  3. After that, past and run the command “Test-NetConnection smtp.googlemail.com -port 587“.
  4. If the above-mentioned command runs successfully, it means your network is working correctly.
  5. Otherwise, try to uninstall your Antivirus or change the Network you are using.

#3 How to Add Gmail to Outlook Directly? Step-By-Step Guide

To perform this setup, the user must have an Outlook account. If you do not have a profile then create it and go through the below instructions to resolve the issue.

  1. Launch the MS Outlook program on the Windows system.
  2. Now, click on the File tab that is available in the Outlook blue ribbon and then Info.
  3. After that, click on Add Account under the Account Information page.
  4. Next, click on the E-mail Account radio button to set up a Gmail profile. You only need to enter the profile credentials such as E-mail address, and password in the corresponding boxes.
  5. If you are getting an error or are not connected to the account, then select the radio button corresponding to Manual setup or additional server types. And, click on Next to continue the process.
  6. A new dialogue box named Add Account opens on the Outlook main screen. Here, you will see three different options i.e., Microsoft Exchange Server, Outlook.com, and POP or IMAP. Choose the radio button corresponding to the POP or IMAP option and click on Next.
  7. Under the POP and IMAP Account Settings heading, mention your Gmail account information. Along with this, enter the following details in relevant boxes:

Account Type: IMAP
Incoming mail server: imap.gmail.com
Outgoing mail server (SMTP): smtp.gmail.com

Then, click on the More Settings button.

  1. The next step is to click on the Outgoing Server taband select the following options:

My outgoing server (SMTP) requires authentication

Use the same settings as my incoming mail server

Then, click on OK.

  1. Click on Advanced and check the following details:

Incoming server (IMAP): 993 or 143

Outgoing server (SMTP): 52 or 465

Encrypted Connection for IMAP: SSL

Encrypted Connection for SMTP: TLS

  1. Click on OK>> Finish
  1. Done! Finally, your Google Mail account was added to Outlook.
  2. Check whether the account is configured properly or not.

Can’t Add Gmail Account to Outlook Resolve with Expert Approach

If you have already tried the solutions mentioned above and are still facing the problem of being unable to connect Gmail to Outlook. In such instances, you use the best tried and tested solution i.e. SysTools Gmail Backup Tool. Using this expert solution users can simply export their all-Gmail data in PST format and add it to Outlook directly. However, this technique is suggested only when you fail to add Gmail to Outlook using all manual ways. Moreover, using this expert utility users can free up their Gmail account storage after a successful backup. Now, let’s continue our discussion to actual working steps to use this expert solution.

#4 How to Add Gmail Account Data to Outlook Flawlessly? Detailed Guide

  1. Initially, install and run the recommended utility on your local desktop.
  2. Then, enter the credentials as your Gmail ID and App Password.
  3. Thereafter, select email format as PST or use Outlook mode if it is installed.
  4. After that, select the category according to your choice from the options.
  5. Next, click on the browse button and choose the location for output data.
  6. Now, select the options from Incremental Backup, Apply Filter, and Delete After Download.
  7. Then, click on the start button and wait for the process to complete.
  8. Next, go Outlook Import/Export option and choose the Import option.
  9. After that, select the file as an Outlook data file (.pst) and click Next.
  10. Finally, choose the PST file and click open to successfully complete the process.

To Sum Up

In conclusion, in the above blog, we have discussed various quick and detailed approaches to resolve the problem of Gmail not Working on Outlook. However, these techniques sometimes do not work in some special cases. Therefore, you can use expert-recommended solutions as the proven way to add Gmail to Outlook.

Frequently Asked Questions (FAQs)  

Q1) Why can’t I add my Gmail account to Outlook?

We have already discussed various tips and tricks to resolve the problem of being unable to add Gmail to Outlook. However, some common reasons behind the problem may be using the wrong configuration setting, antivirus problem, using an outdated browser, entering the wrong Gmail credentials, faulty network connection, etc.

Q2) How this utility can be used if I am unable to add Gmail to Outlook?

This tool will help you to get the backup of Gmail emails and export them in PST format. Then this PST file can be imported into Outlook to access them.

Q3) Does the software allow to backup of emails from multiple Gmail accounts?

Yes, the tool has no such restrictions, you can simply take a backup from multiple Gmail accounts.

  author

By Ashwani Tiwari

Being a Chief Technical Analyst, I am aware of the technicalities faced by the user while working with multiple technologies. So, through my blogs and articles, I love to help all the users who face various challenges while dealing with technology.

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