Facing “Sorry We’re Having Trouble Starting Outlook” Issue? Here’s 7 Ways to Resolve It

If you are facing the error “Sorry we’re having trouble starting Outlook.” or “Outlook is having trouble starting. How about starting with essentials only?”, you have come to the right place! In this blog, we will discuss how to resolve this error with top manual and automated solutions. Along with that, we will discuss the main reasons behind the occurence of this error.

Reason Behind MS Outlook Error “Sorry We’re Having Trouble Starting Outlook”

This error occurs due to an intermittent connection, low speed, modem or router configuration, Internet Service Provider (ISP) restrictions, local machine configuration problems etc on the local machine. Here are some more reaons why this may happen to you:

• Due to the proxy issue, you will get this error message
• This error message indicates if there are some conflicts with MS Outlook internal Application
• Outlook data file corruption is also one of the reasons for this issue.

Start MS Outlook in Safe Mode

If you’re unable to open Outlook then safe mode could help you as safe mode launches your MS Outlook without any add-ins. However, keep in mind that sometimes Outlook crashes on startup even in safe mode. Thus, if this method does not fulfill your requirements then, move on to the other methods shared in this article. Here are the steps to execute it.

• Press the “Windows + R” keys.
• Then, type outlook.exe /safe
• Click on “Enter”.

Upon following these steps, if Outlook opens, then:

• Head to File >> Opetions >> Add-Ins.
• Next, disable the COM Add-ins one by one.
• At last, restart your MS Outlook normally as you would.

If this procedure of disabling the add-ins fixes the issue then, you can confirm that this was causing the error.

End All Process in MS Outlook

• Press the Ctrl + Shift + Esc keys.
• Next, open the Task Manager.
• There, search for “Microsoft Outlook”.
• Then, click on “End Task”.

Once done with the steps, try launching MS Outlook again.

Reset the Navigation Pane

Oftentimes, startup failures are usually caused by corrupted navigation pane settings. Here’s how to fix that.

• Press the “Windows + R” keys.
• Then, type outlook.exe /resetnavpane
• Lastly, click Enter.

Doing so, resets the folder pane configuration, that too, without affecting the email data.

Make A Fresh MS Outlook Profile

Sometimes your current profile could be damaged and causing the problems, thus, creating a new Outlook profile often helps in eradicating the issue.

• Open the Control Panel.
• Then, click “Mail (Microsoft Outlook)” and select “Show Profiles”.
• After that, click on “Add”.
• Upon doing so, create a new profile and set it as default.

After following all these steps, launch your MS Outlook again as you normally would. If this method solved your issue then, you can confirm it was an old damaged profile causing the issue.

Check for File Size Issues in Your PST File

If you use an older version of MS Outlook then, you must know that the older Outlook version struggle when the PST file size exceeds 20GB-50GB limit. There are many drawbacks to that, such as the following:

• Users face the “Large PST file crashes Outlook” error.
• Moreover, it may make Outlook freeze while sending email messages.
• It can also be the reason why your PST file keeps getting corrupted.
• On top of that, it might be making the Outlook application slow in performance over time.

If this is the cause why Outlook is displaying “Sorry we’re having trouble starting Outlook” error then, opt for reducing the PST file size using a secure automated solution.

Use the Inbox Repair Tool

Even after trying out all the above-mentioned ways, if your MS Outlook cannot Start then, it’s time to approach the inbuilt repair tool provided by Microsoft.

• Locate ScanPST.exe.
• Then, browse to your PST file.
• Next, click on “Start”.
• Proceed to repair if any errors are found.

Keep in mind that the inbox repair tool only works when corruption is very minor. Even so, numerous users have reported that their Inbox Repair Tool is not responding during the repair process. Thus, if you wish to make the process hassle-free then, learn how to repair PST file without ScanPST.exe in the following segment.

Conclusion

In the above-discussion, we have discussed various solutions to fix “Sorry we’re having Trouble Starting Outlook” issue in detail. Along with this, all possible reason behind the occurrence of this Outlook error message is also described. Make sure follow each step carefully in a proper way.