SysTools Backup & Restore – Technical Help (Office 365 Backup)







Common Pre-Requisites

  • Office 365 admin user must have access to Microsoft Graph APIs.
  • Office 365 Project must be created to get Client ID and .Pfx file.
  • Domain-wide scopes must be provided for source domain.
  • Local destination folder must be granted with write permission.
  • .Net Framework 4.6.1


Features (Supported & Not Supported)


Feature Point Description
Demo Version License Only two users
Date Filter From [on Sent/Received Date]
Folder Structure Maintained as in Origin
Special Characters / Foreign Language Names For Folders Supported
Folder Name Existing conflicts Yes, It Creates with incremental counter.
Max PST Path Length 200
Max Folder Name Length 254
Max File Name Length 50
Trash Not Supported
Attachments Supported [attachment from Onedrive will not be supported]
Date Time Retention Supported
Maximum PST file Size 30 GB
If PST file cross 30 GB then new PST will get created and data will be stored in new PST.
PST file Naming Convention default file will be created with “user email address.pst” and in case of crossing limit file will be created with incremental counter.
Default Folder Mapping Supported
Read/Unread Supported
Conversation Supported
Mail Body Format
[ RTF, HTML and Plain Text]
Supported
Priority Supported
Delta Supported
User Concurrency Supported 4 Users
Permissions Not Supported
On behalf Supported

Shortcomings and Limitations


Limitation Reason
All folders present even if they are outside the date filter’s range The application is designed to pre-process the folders first and then the files.
Forward slash [ / ] in Folder name Not Supported [As we are using this as path separator]

Known Issues


Issue Reason
OutOFMemoryException From Microsoft and Aspose API EndPoint

APIS

Conclusion

Other Pre-Requisites for Backup Contacts



Features (Supported & Not Supported)


Feature Point Description
Demo Version License Only two users
Date Filter From - To Supported [on Created Date]
Folder Structure Original Structure Maintained
Special Characters / Foreign Language Names For Folders Yes, if in accordance with Outlook rules
Folder Name Existing conflicts Folders remain unaffected (need to check)
Multiple Email addresses Supported
Phone :Business,home and mob(1) Supported
Chat Supported (Mapped to IM address)
Yomi company ,first name,last name Supported
Work (Job title,department,company name,manager,assistant name) Supported
Notes Supported
Profile Photo Supported
Personal Info - First Name,Last Name,Suffix,Prefix Supported
Addresses : Business,Home ,Other Supported
Other: Nick Name, Birthday Supported
Significant Other Supported (Mapped to Chat)
Other : Anniversary,Location Supported
Follow up Contacts Not Supported
School Supported
Delta Backup Supported
Fax (Home,Business,Other) Not Supported
Suffix Supported
Personal Web Page Not Supported

Shortcomings and Limitations


Limitation Reason
All folders present even if they are outside the date filter’s range The application is designed to preprocess the folders first and then the contacts.

Known Issues


Issue Reason
Callback,Car_Phone_Number, Fax1, EmailAddress,Pager,ISDN,Radio,Primary, Telex, TTY no API endpoint
List and Groups not supported no API endpoint
Deleted items no API endpoint
Directory no API endpoint
Follow up Contacts no API endpoint
frequently contact list no API endpoint
Favorites no API endpoint
Requests Timed Out in Logs Slow Internet connection
Assistant Phone no API endpoint
Account configured to outlook not supported
Linked Contact Will not be display as linked but treat as separate contact

API

Other Pre-Requisites for Backup Calendars



Features (Supported & Not Supported)


Feature Point Description
Demo Version License Max 2 user mailboxes are supported
Folder Structure Flat level Hierarchy Supported
PST file Naming Convention default file will be created with “user email address .pst and in case of crossing limit file will be created with incremental counter.
Local Attachment Up to 4 MB request supported
Date Filter Supported [on the Start Date]
Delta Backup Supported
Special Characters / Foreign Language Names Supported
Recurrence Supported
Folder Color Not Supported
Attendees Supported
Resources Supported
Notification Supported
Future Events up to +1 year supported
All Day Event Supported
Reminder Supported
Categories Not Supported
Location Supported
Other Calendars Supported (samples not provided)
Visibility Supported
Time zone mapping Supported
Private and public Supported
Attendees status Not Supported
Read-only calendars Not Supported
Imported / web calendars Not Supported
Charm Not Supported
System calender's Supported and mapped to destination system calendar(need to check for non english system folder)
Subscribed Calendar Not Supported
Shared Calendar / Shared Calendar Folder Not Supported
Group Calendars Not Supported
Birthday Calendars Not Supported
United States Holiday Not Supported

Shortcomings and Limitations


Limitation Reason
All folders present even if they are outside the date filter’s range The application is designed to pre-process the folders first and then the files.
User Categories aren’t automatically migrated. The feature is yet to be implemented

Known Issues


Issue Reason
Requests Timed Out in Logs Slow Internet connection
Organizer For this iteration we are maintaining organizer in required list.[in this case organizer will mapped with configured user]
API Limitation
Other Pre-Requisites to Backup Documents


Features (Supported & Not Supported)

Feature Point Description
Demo Version License Only two users
Date Filter From - To supported [Modified Date Time]
Folder Structure Original Structure Maintained
Max Path Lenth 250
Max File Name Length 50
Max Folder Name lenth 50
File Versions Not Supported
File Timestamps Not Supported
Trash Not Supported
Shared With Me Not Supported
Recent Not Supported
Special Characters / Foreign Language Names Yes, Followed by windows system configuration. [Which are not supported are replaced with '_']
File/Folder Name Existing conflicts Yes, It Creates with incremental counter.
Empty Files (0 Size) Supported.
Delta Backup Supported
Shared Drives Existing files/folders are preserved untouched, new additions in source are migrated.
creation / modification date Not Supported
Permissions Not Supported
Limtations

Limitations Description
Version History not migrated Additional overheads
OneNote no API endpoint
Shared Libraries no API endpoint
Discover folders no API endpoint
SharePoint not supported
API
The application is using the Microsoft Graph API which a REST based API for interacting with Office 365.
Reference :https://docs.microsoft.com/en-us/graph/api/overview?view=graph-rest-1.0

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