SysTools Migrator – Technical Help (Office 365 to G Suite)







Common Pre-Requisites

  • GSuite admin user must have access to Google APIs
  • Google project must be created to get Client ID and P12 file.

Other Pre-Requisites for Migrating Emails



Features (Supported & Not Supported)


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Feature Point (Supported) Description
Demo Version License Only two users
Date Filter From - To supported (on Created Date)
Folder Structure Original Structure Maintained
Special Characters / Foreign Language Names For Folders Yes, if in accordance with google rules
Folder Name Existing conflicts Folders remain unaffected and gets used
Inbox , Sent Items, Drafts Supported
Archive Folder, Deleted Items Supported
Subject, To, Multiple To, Cc, Multiple Cc, Bcc , Multiple Bcc Supported.
Categories Need to check email header.
Read/Unread Status Maintained
Mail Attachments Supported (if it is on one drive then it is not supported)
Flags Supported(mark as Important)
Conversation Threads Supported
Mail Timestamp Retention Mail Sent/Received times maintained. Drafts get migration timestamp.
Time-zone difference Same as source
Maximum Mail Size If it crosses default size then the mail will be stored on g-drive as .eml
Delta Supported
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Feature Point (Not Supported) Description
Sharing Permissions Not Supported
Policies Not Supported
Signatures Not Supported
Group folders/shared folders Not Supported
Cross language Not Supported

Shortcomings and Limitations


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Limitation Reason
All folders present even if they are outside the date filter’s range The application is designed to pre process the folders first and then the files
Folder length G-suite supports max 225 character length for folder path to overcome this limitation we are trimming each folder name to 20 characters. After exceeding the folder limit of 225, folder will be created at Root level

Known Issues


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Issue Reason
Requests Timed Out in Logs Slow Internet connection
Exchange Server Temporarily Unavailable Exchange Service outage

Other Pre-Requisites for Migrating Contacts



Features (Supported & Not Supported)


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Feature Point (Supported) Description
Demo Version License Only two users
Date Filter From - To supported (on Created Date)
Folder Structure Original Structure Maintained
Special Characters / Foreign Language Names For Folders Yes, if in accordance with g-suite rules
Folder Name Existing conflicts not applicable
Multiple email addresses Supported
Phone :Business,home and mob(1) Supported
IM address Supported(Maintaining as Custom field)
Company ,first name,last name Supported
Work (Job title,department,company name,office location,manager,assistant name) Supported
Note, Profile Photo Supported
Personal Info - First Name,Last Name,Suffix,Prefix Supported
Addresses : Business,Home ,Other Supported
Other : Nick name,birthday,significant other,web page Supported
Delta Migration Supported
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Feature Point (Not Supported) Description
Phone: Other category(like fax,pager..) Not Supported
Other : Hobbies,School,Personal web page , Anniversary Not Supported
Contact groups Not Supported
Follow up Contacts Not Supported
Contact List Not Supported

Shortcomings and Limitations


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Limitation Reason
All folders present even if they are outside the date filter’s range The application is designed to pre process the folders first and then the contacts.

Known Issues


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Issue Reason
List and Groups not supported no API endpoint
Requests Timed Out in Logs Slow Internet connection
IM Address Maintaining custom field for this
Significant other Maintaining as Spouse Name
Few Folders such as Group Folder,person metadata..etc are getting skipped Not receiving from API in folder list

Objective :

Admin user should be able to migrate end users Office 365 calendars to G Suite Calendars.

Other Pre-Requisites for Migrating Calendars



Features (Supported & Not Supported)


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Feature Point (Supported) Description
Demo Version License Only two users
Folder Structure Supported
Date Filter Supported
[on the Start date]
Delta Migration Supported
Special Characters / Foreign Language Names Supported
Recurrence, Folder Color Supported
Attendees out side domain Supported
[For valid email address and domain hosted on google]
Attendees Mapping Supported
Time-Zone Mapping Supported
All Day Event Supported
Reminders, Location, Attendees Status Supported
Addresses : Business,Home ,Other Supported
Visibility Supported
Calendar Status Supporting only Free and Busy
System Folder Mapping Supported
Cross-Language Account Translation Not Supported
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Feature Point (Not Supported) Description
Drive Attachment Not Supported
Shared Calendar Not Supported
Notification Not Supported
Html Body Not Supported
Categories Not Supported
Read Only Calendars, Shared Calendars Not Supported
Group Supported Not Supported

Known Issues:


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Limitation Reason
Attendees Outside Domain [Other than G Suite Domain] Not supported. Also depends on which platform domain is hosted
Max 35 Calendars/ day API Limitation
System folders (My Calendar, Other Calendar and People’s Calendar) Created on destination
API Details:

We use Google Calendar API V3 for the reading and writing calendars.

https://developers.google.com/calendar/
API Quota:

Queries Per Day : 1,000,000

Queries Per 100 Seconds Per User: 500

Story Conclusion

Time Scenario Conclusion
Default Time zone Maps to Default
Same Time zone for Start and End Maps to Start and End
Different Time zone for Start and End (Both supported) Maps to Start and End
Different Time zone, Start Not Supported Start Maps to Calendar Default, End maps to whatever is set, but times comes according to default time zone.
Different Time zone, End not Supported End is ignored, Start is mapped and start and end time comes according to Start Time zone.
Different Time zone, Both not supported Time zones are account default, and start and end time is according to default time zone.
Time zone Regions Maps according to IANA database. https://en.wikipedia.org/wiki/List_of_tz_database_time_zones
Daylight Saving Time zone shows the daylight adjustment, time remains unchanged.
Other Pre-Requisites for Migrating Documents


Features (Supported & Not Supported)

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Feature Point (Supported) Description
Demo Version License Only two users
Max size supported Microsoft Graph api supports max 15GB of file.
Google Drive API supports max 5TB of file size
Folder Structure Application maintains folder hierarchy
Folder Sharing Sharing permissions migrated as per user mappings supplied
File Sharing Sharing permissions migrated as per user mappings supplied
Permission Inheritance Supported
SharePoint Permission Supported. Translated accordingly.
Date Filter Supported for files and not for folders
Unique Names for Files/Folders One drive supports unique file name but google drive don't support it. If same file name already exists then application will create new file with same.
Unique Names for Folder Behavior will be same as Files
Special Characters / Foreign Language Names Supported
Date Time retention Supported
Creation of a Root Folder Customizable. If chosen, a top level folder gets created with its name as the source e-mail address
Delta Migration Existing files/folders are preserved untouched, new additions in source are migrated. Delta migration will work only on Created date.
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Feature Point (Not Supported) Description
Trash Folder Migration Not Supported
Shared With Me Folder Migration Not Supported
One Note, Sharing link, File Version, Discovered Not Supported
Recent Not Supported
Outside domain address handling Not Supported
Create sub-folder in Shared With Me Folder Not Supported
Partial file migration Not Supported
Different Owner folder & files Not supported (Note: If different owner folders containing file created by migrated users file those files will get migrated into Root folder of Drive)
Limitations

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Limitation Reason
Sharing links not migrated API Limitation
Version History not migrated Additional overheads
Multiple owners API limitation. Secondary owners get relegated with write permissions
All folders present even if they are outside the date filter’s range The application is designed to preprocess the folders first and then the files

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