SysTools Migrator – Technical Help (Office 365 Shared Mailbox Migration)







Common Pre-Requisites

  • The destination account should be having a valid license.
  • Provide the UPN.
  • The source domain should be having Mail.Read(Graph) , Mail.Read, full_access_as_app(Exchange) permissions granted on the Azure project.
  • The destination domain should be having Mail.ReadWrite(Graph) , Mail.ReadWrite, full_access_as_app(Exchange) , permission granted on the Azure project.


Features (Supported & Not Supported)


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Feature Point Description
Demo Version License 2 Mailboxes
Date Filter From - To supported (on Created Date)
Folder Structure Original Structure Maintained.
Special Characters / Foreign Language Names For Folders Yes, if in accordance with Outlook rules
Folder Name Existing conflicts Folders remain unaffected and gets used
Folder Name Length 255 Characters as supported by Office
Inbox , Sent Items, Drafts Supported
Archive Folder Supported
Deleted Items Supported
Subject, To, Multiple To, Cc, Multiple Cc, Bcc , Multiple Bcc Supported
Sharing Permissions Not Supported
Policies Not Supported
Categories System Categories Map by default. User Categories map only if they already exist at the destination.
Read/Unread Status Maintained
Mail Attachments Supported
Drive attachments Not Supported
Signatures Supported
Flags Supported
Conversation Threads Supported
Mail Timestamp Retention Mail Sent/Received times maintained. Drafts get migration timestamp.
Time-zone difference Adjusted for (The timestamps will get set in accordance with the destination time zone)
Maximum Mail Size 150 Mb (Sent, Received)
Important, Priority Supported

Features (Supported & Not Supported)


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Feature Point Description
Demo Version License Yes, 1000 of total data allowed. (2 users each)
Date Filter From - To supported (on Created Date)
Folder Structure Original Structure Maintained
Special Characters / Foreign Language Names For Folders Yes, if in accordance with Outlook rules
Folder Name Existing conflicts Folders remain unaffected (need to check)
multiple email addresses Supported
Phone :Business,home and mob(1) Supported
IM address Supported
Yomi company ,first name,last name Supported
WorkWork (Job title,department,company name,office location,manager,assistant name) Supported
Note, Profile Photo Supported
Personal Info - First Name,Last Name,Suffix,Prefix Supported
Addresses : Business,Home ,Other Supported
Other : Nick name,birthday,significant other,web page Supported
Other : Hobbies,School,Personal web page , Anniversary,Location Not Supported
Follow up Contacts Not Supported
Delta Migration Supported
Drive attachments Not Supported

Features (Supported & Not Supported)


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Feature Points Description
Demo Version License Max 2 user mailboxes are supported
Folder Structure Supported
Drive Attachment Not Supported
Local Attachment 4 MB request supported
Date Filter Supported [on the Start date]
Delta Migration Supported
Special Characters / Foreign Language Names Supported
Recurrence Supported [customized color need to check]
Folder Color Supported
Attendees Outside Domain supported
Notifications Not Supported
Future Events Up to +1 year supported
Reminder Supported
Categories Supported (user-created categories should be present at destination)
Location Supported
Other Calendars Supported
Visibility Supported
Time Zone Mapping Supported
Private and Public Supported
Attendees Status Not Supported
Read-Only Calendars Not Supported
Imported / Web Calendars Not Supported
Charm Not Supported
System Calendars Supported and Mapped to destination system calendar(need to check for non English system folder)
Shared Calendars Not Supported
Group Calendars Not Supported

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