SysTools Migrator – Technical Help (Office 365 to Office 365)







Common Pre-Requisites

  • The destination account should be having a valid license
  • Provide the UPN

Other Pre-Requisites for Migrating Emails



Features (Supported & Not Supported)


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Feature Point (Supported) Description
Demo Version License Only two users
Date Filter From - To supported (on Created Date)
Folder Structure The application maintains folder hierarchy as it is.
Date Filter Supported for emails and not for folders For drafts Creation time ( received\send date time)
Folder Name Existing conflicts Folders remain unaffected and gets used
Special Characters / Foreign Language Names for folders Yes, if in accordance with Outlook rules
Folder Name Length 255 Characters as supported by Office
Inbox , Sent Items, Drafts Supported
Archive Folder, Deleted Items Supported
Subject, To, Multiple To, Cc, Multiple Cc, Bcc , Multiple Bcc Supported
Categories System Categories Map by default. User Categories map only if they already exist at the destination.
Mail Attachments, Signatures, Flags, Conversation Threads Supported
Time-zone difference Adjusted for (The timestamps will get set in accordance with the destination time zone)
Mail Timestamp Retention Mail Sent/Received times maintained. Drafts get migration timestamp.
Maximum Mail Size 150 Mb (Sent, Received)
Flags (Important, Priority etc.) Preserved
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Feature Point (Not Supported) Description
Sharing Permissions Not Supported
Shared/Group Folders Not Supported
Policies Not Supported

Shortcomings and Limitations


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Limitation Reason
All folders present even if they are outside the date filter’s range The application is designed to preprocess the folders first and then the files.
User Categories aren’t automatically migrated. The feature is yet to be implemented

Known Issues


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Issue Reason
Requests Timed Out in Logs Slow Internet connection
Exchange Server Temporarily Unavailable Exchange Service outage

Other Pre-Requisites for Migrating Contacts



Features (Supported & Not Supported)


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Feature Point (Supported) Description
Demo Version License Only two users
Date Filter From - To supported (on Created Date)
Folder Structure Original Structure Maintained
Special Characters / Foreign Language Names For Folders Yes, if in accordance with Outlook rules
Folder Name Existing conflicts Folders remain unaffected (need to check)
Multiple email addresses Supported
Phone :Business,home and mob(1) Supported
IM address Supported
Yomi company ,first name,last name Supported
Work (Job title,department,company name,office location,manager,assistant name) Supported
Note, Profile Photo Supported
Personal Info - First Name,Last Name,Suffix,Prefix Supported
Addresses : Business,Home ,Other Supported
Other : Nick name,birthday,significant other,web page Supported
Delta Migration Supported
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Feature Point (Not Supported) Description
Phone: Other category Not Supported
Other : Hobbies,School,Personal web page , Anniversary,Location Not Supported
Follow up Contacts Not Supported

Shortcomings and Limitations


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Limitation Reason
All folders present even if they are outside the date filter’s range The application is designed to preprocess the folders first and then the contacts.

Known Issues


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Issue Reason
List and Groups not supported no API endpoint
Deleted items, Directory, Follow up Contacts no API endpoint
frequently contact list, Favorites no API endpoint
Requests Timed Out in Logs Slow Internet connection
Invalid email address contacts got failed bug no: ,441,APIInvokeFailed, BadRequest ErrorInvalidMailbox, Message: EmailAddress or ItemId must be included in the request
Some folder got skipped bug no: ,435,We are not aware how that folder data has been created and API is not giving those folder list

Other Pre-Requisites for Migrating Calendars



Features (Supported & Not Supported)


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Feature Point (Supported) Description
Demo Version License Only two users
Local Attachment 4mb request supported
Folder Structure Supported
Date Filter Supported [on the Start date]
Delta Migration Supported
Special Characters / Foreign Language Names Supported
Recurrence, Folder Color Supported [customized color need to check]
Attendees out side domain Supported [need to implement]
Resouces Supported
Future events up to +1 year supported
Categories supported(user-created categories should be present at destination)
Reminders, Location, Other Calendars Supported
Visibility, Time Zone Mapping, Private and Public Supported
System calendars supported and mapped to destination system calendar(need to check for non English system folder)
Future Events The date range will be +1 year from the current date
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Feature Point (Not Supported) Description
Drive Attachment Not Supported
Notifications Not Supported
Attendees status Not Supported
Imported / Web Only Calendar Folder Not Supported
Charm Not Supported
Read Only Calendars, Shared and Group Calendars Not Supported

Shortcomings and Limitations


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Limitation Reason
All folders present even if they are outside the date filter’s range The application is designed to preprocess the folders first and then the file
User Categories aren’t automatically migrated. The feature is yet to be implemented
Known Issues

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Issue Reason
Requests Timed Out in Logs Slow Internet connection
API Limitations

The application is using the Microsoft Graph API which a REST based API for interacting with Office 365, also Microsoft Exchange Web Service API is used for Outlook 365 communication Graph API : https://docs.microsoft.com/en-us/graph/api/overview?view=graph-rest-1.0

EWS : https://docs.microsoft.com/en-us/exchange/client-developer/exchange-web-services/start-using-web-services-in-exchange

API Request Volume Limit : 10000 requests every 10 minutes.

Other Pre-Requisites for Migrating Documents


Features (Supported & Not Supported)

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Feature Point (Supported) Description
Demo Version License Only two users
Date Filter From - To supported
Folder Structure Original Structure Maintained
Folder Sharing Sharing permissions migrated as per user mappings supplied
File Sharing Sharing permissions migrated as per user mappings supplied
User/ Group Permission Mapping Manifest Needed from user
Sharepoint Permissions Yes, Translated accordingly
Permission Inheritance Yes
File Timestamps Create and Last Modified time maintained
Time-zone difference Adjusted for (The timestamps will get set in accordance with the destination time zone)
Special Characters / Foreign Language Names Yes, bound by OneDrive rules
Creation of a Root Folder Customizable. If chosen, a top level folder gets created with its name as the source e-mail address
File/Folder Name Existing conflicts Folders remain unaffected and gets used. File data will be overwritten.
Creation of a Root Folder Customizable. If chosen, a top level folder gets created with its name as the source e-mail address
Delta Migration Existing files/folders are preserved untouched, new additions in source are migrated. Delta migration will work only on Created date.
Delta Migration If file or folder migrated already will skipped. Only newly created files or folders will get migrate. Delta migration will work only on Created date.
Empty files (0 Size) Supported
Outside domain address handling Permissions sets as External Use
Maximum Filesize 15 Gigabytes
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Feature Point (Not Supported) Description
File/Folder Share through link Not Supported
File Versions, Recycle bin Not Supported
Shared with me Not supported as a direct feature, but will be get populated as a result of file/folder sharing
Discover Not Supported
Recent, OneNote Not Supported
Editing inside Shared with me (Create child folder inside shared folder) Not Supported
Shortcomings and Limitations

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Limitation Reason
Sharing links not migrated API Limitation
Version History not migrated Additional overheads
Max folder/file name length of 100 characters Compensating for cross-platform migrations where source allows for a larger folder/file name length. OneDrive allows 400 characters in the total path.
Storage metrics shows twice the original size OneDrive maintains version history when the drive data gets uploaded and the modification date changes.
All folders present even if they are outside the date filter’s range The application is designed to preprocess the folders first and then the files
Known Issues

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Known Issue Reason
Requests Timed Out in Logs Slow Internet connection
Email/Calendar Folder created in full suite migration They are dump folders for calendar events and invalid emails
Site Not Found in Logs Unprovisioned user
Folders and Files placed at Root Folder If a File/Folders total path length is crossing 320 characters, we change its parent to ROOT. Further the hierarchy maintains until again it reaches 320 characters and split.
Mail Notification for item shared outside domain It is a security feature of Microsoft to notify the file owner if a file gets shared outside the domain

Other Pre-Requisites for Migrating Tasks



Features


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Feature Description
Demo Limitation 2 users
Attachments Supported [up to 25 MB] It will get stored in task as inline attachments
Body Supported
Important Supported
Status Supported
Application will not sync up after migration.
User need to change the task status manually (for Completed).
Subject Supported [255 characters]
Due Date Supported
Reminder Supported
Recurrence [Repeat] Supported
[In Yearly pattern recurrence interval not supported]
Categories [Default, Custom] Supported
Steps [Sub tasks] Not Supported
Custom Task Lists Supported
Assigned to You Task [Tasks that are assigned by other users] Not supported
Themes Not supported
Date Filter Supported [on Created Date]
Delta Supported
Foreign language / Special characters Supported
Task list name length Supported 255 Characters
Future tasks Supported
Task created in Outlook Supported
[Need to configure the destination Office 365 account in Outlook to view the properties]
[Priority, %Completed, In Progress, Not Started, Deferred, Waiting on someone else, Completed, Owner, Reminder, Reminder Time, Priority, Importance, Categories, Recurrence ]
Add to my day Not Supported
Group Not Supported
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API Limitations


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Features Limitations
Recurrence [for Yearly Pattern] Cannot retrieve interval property in recurrence Yearly Pattern
[for e.g. For every 2 Years It displays only Yearly]
Group of Tasks List Cannot retrieve the group from API

API:

Pre-Requisites for Migrating Other Categories

Supported workloads for Categories:


Features


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Feature Description
Demo limit 2 complete users
Default Categories [Red, Green, Blue, Orange, Purple, Yellow ] Supported
Custom Categories Supported
Color retention Supported
Categories Name Supported
Name length of Categories 255 characters
Max count of Categories Around 1000-1100
Foreign language Supported
Special characters Supported, [according to Microsoft rules]
Categories to Emails Supported
Categories to Calendars Supported
Categories to Tasks Supported
Add to favorite Not supported
Deleted Categories Not Supported [Data syncing is not supported if Category deleted from Source or Destination]
Multiple Categories for Single Item Auto update
Categories Conflict by name Will consider destination name
Categories Conflict by color Will consider destination color
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API:

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