Exchange Error 1009: Techniques to Fix Exchange Event ID 1009 Issues

Ashwani Tiwari ~ Modified: December 18th, 2020 ~ Error, Exchange Server, Tips ~ 6 Minutes Reading

Suddenly, one day you notice that the Exchange server stopped all incoming and outgoing emails. So, there is an occurrence of an Exchange error code 1009 MS Exchange Mail Submission issue. Most of the Exchange user face this error while using an Exchange server program.

Mainly this event id 1009 error occurs due to incorrectly configured system settings and irregular entries in the Windows registry. At this point in time, the user gets blank and try to repair this event ID 1009 error immediately in Exchange Server 2007, 2010, 2013 versions.

One of such user queries is outlined below and that will help you to understand more about this error code 1009.

“I have a single Exchange Server Standard 2010 running on Windows Server. The Server has been running accurately for the last 4 years until yesterday, I noticed the email flow stopped. When I pulled the event viewer I realized the following event in the logs:

  • Log Name: Application
  • Source: MSExchangeMailSubmission
  • Date/Time: 7/16/2018 3:55:15 AM
  • Event ID: 1009
  • Task Category: MSExchangeMailSubmission
  • Level: Error
  • User: N/A
  • System: myexchangeserver

Description: The MS Exchange Mail Submission service is presently unable to contact any hub transport servers in the local AD site. The servers can be too busy to connect or accept new connections during this time. I am totally unable to fix Exchange event id error. So, please suggest me an appropriate way to repair Exchange 2010 error 1009.”

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Quick Glance on Exchange Error 1009

Event ID 1009 Error is caused in one way or another by misconfiguration of system files in your windows operating system. A reopening of the Microsoft Exchange Mail Submission service remedied the problem. As per Microsoft, this warning error indicates that the computer i.e., running the Mailbox server role cannot submit messages to a computer.

Also, that is running the Microsoft Exchange Server 2007 Hub Transport server role. When this event id 1009 occurs when Microsoft Exchange Mail Submission service is currently unable to contact any Hub Transport server.

exchange error 1009

How to Repair this Event ID 1009 Exchange Error?

In this section, some manual workarounds to fix this error 1009 in Exchange 2007, 2010, 2013 versions. A user can opt any one of them to repair this Exchange error 1009 efficiently. All the methods are described in an appropriate manner. So, you just have to follow them in sequence to get a better outcome.

Workaround 1: Run SECPOL.MSC

    • Step 1: Firstly, run secpol.msc to check the local security policy on “Hub” server.
    • Step 2: Then, check for Manage auditing and security logs on the “Default Domain Controllers” Policy to view if the “Exchange Servers” group is present there.
    • Step 3: Here, you need to also check on the Exchange server component for the “Constrained Delegation” rights. And view if the “Exchange servers” group has permitted for the following rights, security tab, advanced settings.
      • Store Read and Write Access
      • Store Constrained Delegation
      • Store Transport Access
      • Store Read-only Access
    • Step 4: Now, check if the sign on account for Microsoft Exchange Mail Submission service is “local system” account.
    • Step 5: If you need to check it then, you should have to follow the below-listed steps:
      1. Hit on the start button and then “Run”.
      2. After that add “Services.msc
      3. Now, choose “Microsoft Exchange Mail Submission” service.
      4. Then click on right and then opt property.
      5. Choose “Login” tab.
      6. Afterward, opt an option to Local System account.
      7. Click on “Apply” to move forward.
      8. Finally, hit on “OK”.
  • Step 6: Lastly, you have to try to run ExBPA to have a health scan.

Workaround 2: Duplication of Active Directory

  • Step 1: To fix Exchange error 1009, initially generate a new “Active Directory” group that is named “ContentSubmitters,” and then grant Administrators and Network Service full access to the group. This is just a dummy group and should be used as a placeholder only. You might be required to add a description so that the group is not extracted.
  • Step 2: Then, wait or force for “Active Directory” duplication.
  • Step 3: Lastly, restart the following services:
    • MS Exchange Search Host Controller
    • Microsoft Exchange Search

Workaround 3: Verification of Configuration Windows Settings

You have to follow the steps to open Default Domain Policy and then navigate to computer configuration-windows settings-security, settings-local, policies-user, rights-managed, auditing and security log, there please check if Exchange Server group has been already added there.

    • Step 1: At the first step, open “Active Directory” users and computers.
    • Step 2: Now, in the console tree, you have to right-click the domain or organizational unit for which you need to set “Group Policy”.
Active Directory Users or Computers/domain/organizational unit/child organizational unit
  • Step 3: Hit on “Properties” as an option, and then select the “Group Policy” tab.
  • Step 4: In this step, you have to do one of the following as per the desire:
    1. To create a new Group Policy object, select New, add a name for the precise Group Policy object, and then choose “Edit”.
    2. To edit an existing Group Policy object, select the Group Policy object in the list after that opt “Edit”.


  • You can open Group Policy Object Editor in multiple ways, depending on the action that you need to execute and the object to which you want to apply Group Policy.
  • To begin “Active Directory Users and Computers”, select Start >> Control Panel >> Administrative Tools >> Active Directory Users and Computers.

Also Read:
1. How to fix Exchange Jet Error 1811?
2. How to Resolve Exchange Jet Error 1018?
3. Fix Exchange Error Code 19703, 19803, 19992
4.  Efficient way to fix Exchange Server Error 1053

Final Verdict

Many times Exchange Server users are unable to send and receive emails due to this Error Code 1009 in Exchange. Thus, several users have tried to repair this error event ID 1009 but unable to do so. In this article, we have discussed some manual workarounds that will help you to fix Exchange error 1009 effectively. A user can opt any one method as per their desire and need.